Customer Service and Support

Proactive Cost Optimization for Customer Service and Support

Today’s rapidly shifting economic landscape prompts many organizations to reexamine their strategic plans and priorities, resulting in budget reduction and cost-cutting demands for customer service and support leaders. This complimentary webinar looks at how you can apply proactive, continuous discipline to cost management that will allow service and support leaders to redirect funding where it is most needed while continuing to deliver value to the business.

Contact us at gartnerwebinars@gartner.com with questions about watching.

Discussion Topics: