Information Technology

The Post-COVID-19 Playbook for Retail Store Associates

ON-DEMAND | 1 hour

COVID-19 is the latest catalyst for digital transformation in retail. While retailers must continue to provide support to the workforce, they also need increased operational efficiency and productivity, plus a greatly enhanced healthy and safe workplace to gain a long-term competitive advantage. The actions retailers take today regarding associate safety and enablement will solidify in the minds of consumers and employees alike for the foreseeable future and, therefore, require thoughtful consideration. This complimentary webinar looks at how retailers can use this opportunity to enhance their workplace environments and employee experience.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about watching.

Discussion Topics:
  • Safeguard employees’ well-being and trust
  • Enable digital dexterity
  • Increase efficiency and productivity
Hosted by

Kelsie Marian

Sr Director Analyst