No one can accurately predict what the post-pandemic ‘new normal’ will be. As businesses reopen, both consumers and corporations are navigating concerns around health and safety, a financial recession, and significant shifts in buying behaviors. In this environment, keeping a cross-functional focus on customers and their changing needs is a necessity. In this complimentary webinar, the third in its series, a cross-functional panel of Gartner experts shares what they are hearing from their clients, emerging trends, and specific actions you can take to help your team adapt to your customers’ evolving needs.
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