Panel Discussion: Adapt to Your Customers’ Evolving Needs in the COVID-19 Recovery

July 27, 2020 10:00 a.m. EDT
Live Webinar | 1 hour
Discussion Topics:
  • Evolving trends in consumer and customer behaviors as we progress through recovery
  • The implications of these trends across functions in your business and actions you can take
  • How your peers are adapting to meet the needs of their customers

No one can accurately predict what the post-pandemic ‘new normal’ will be. As businesses reopen, both consumers and corporations are navigating concerns around health and safety, a financial recession, and significant shifts in buying behaviors. In this environment, keeping a cross-functional focus on customers and their changing needs is a necessity. In this complimentary webinar, the third in its series, a cross-functional panel of Gartner experts shares what they are hearing from their clients, emerging trends, and specific actions you can take to help your team adapt to your customers’ evolving needs.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.comwith questions about registering or watching.

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Hosted by
Beth Coppinger ,
Sr Director Analyst
Nadine LeBlanc ,
Sr Director Analyst
Christina Klock ,
Sr Director Analyst
David Norrie ,
Sr Principal Analyst
Tim Barlow ,
Director Analyst

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