Shifting Channel Strategies to Meet the Needs of Financially Vulnerable Customer
Before the COVID-19 crisis, there were already gaps in how well banks were able to serve financially vulnerable customers through their existing channel strategies. The virus and the response has forced a realignment of channels in the interim. If there’s anything we can be sure of in the aftermath, serving financially vulnerable customers will be more important than ever. In this on-demand webinar, learn about how you will need to change how you serve your client base.
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