Information Technology

Lead Customer Experience When the Stakes are High

ON-DEMAND
| 1 hour

Giving customers the right experience takes on a different meaning in today's world. In fact, providing the right customer experience (CX) is more critical than ever. This complimentary webinar provides CX leaders with practical strategies and ideas to keep the organization focused on doing the right things as the stakes rise in turbulent times.

Contact us at gartnerwebinars@gartner.com with questions about watching.

Discussion Topics:
  • Why providing customers with a positive experience is more critical than ever
  • Practical strategies to keep the organization focused on CX priorities
  • How CX leaders can thrive in turbulent times
Hosted by
Host

Don Scheibenreif

Distinguished VP Analyst

Host

Nadine LeBlanc

Sr Director Analyst

Host

Michael Chiu

Sr Director Analyst