Tech CEOs: Build a Customer-Centric Culture for Success

On-Demand | 1 hour
Discussion Topics:
  • Adapt to how customers want to engage by listening, being empathic, and changing your digital approach
  • Improve the customer experience by getting all employees to support a customer-first culture
  • Measure the maturity and progress of a customer culture shift
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Hosted by
Host
Patrick Stakenas ,
Sr Director Analyst
Host
Peter Havart-Simkin ,
Sr Director Analyst

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