Customer Service and Support
Eight out of 10 companies struggle to implement their customer service strategic plans. The increasing pace of change inside and outside service organizations makes it difficult for strategies to remain relevant. In addition, the strategic planning process and the strategy itself remain disconnected from the people, activities, measures, and decisions needed daily to achieve the desired outcomes of the plan. This complimentary webinar shares the four keys you need to create actionable, adaptable strategic plans essential for today’s customer service environment.For Webinar
Return to this web page to watch the webinar. Contact us at firstname.lastname@example.org with questions about watching.
Sr Director Analyst