Information Technology

The 3 Key Customer Experience Trends to Drive Growth in Your Organization

UPCOMING February 10, 2022
| 11:00 a.m. EST | 1 hour

EST: 11:00 a.m. | GMT: 16:00

Technology continuously changes the way customers engage with organizations, so what is coming next? This complimentary webinar explores three trends that Gartner sees as most relevant to engaging customers and their impact on customer experience. Technology and customer leaders will discover the steps that will let you take advantage of these trends to drive growth.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Discussion Topics:
  • Discover the three trends at the intersection of technology and customer experience
  • Understand why these trends are important and how they emerging in the market
  • Know the actions you must take to capitalize on the three customer experience trends
Hosted by
Host

Don Scheibenreif

Distinguished VP Analyst, KI Leader