Tech and Service Providers

Tech Product Leaders: Go to Market With Effective Customer Experience

UPCOMING August 18, 2022
| 10:00 a.m. EDT | 1 hour

EDT: 10:00 a.m. | BST: 15:00

Offering great products is not enough. You also need to provide great customer experience (CX). What constitutes great customer experience? How should product leaders plan for CX, and what does it mean for the products they manage and develop? This complimentary webinar explores common CX challenges, and the tools and collaborative processes product managers can employ to take their products to market with more compelling CX for long-term success.

Discussion Topics:
  • Increase your understanding of the customer and delivered CX
  • Optimize CX tools and processes across interaction points
  • Lead CX through the use of relevant metrics

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Hosted by
Host

Adrian Lee

Sr Director Analyst