Business-led IT needs to be normalized, professionalized and integrated into an enterprisewide information and technology operating model. This requires adapting the role of the CIO and the IT organization, as well as making changes to IT governance. The CIO must establish some guiding principles to ensure value is delivered and the capability accelerates digital transformation. Failure to do so will introduce substantial risk and actually slow the execution of strategy. In this complimentary Gartner webinar, we reveal 10 key changes to leadership, governance and the operating model that will ensure value and mitigate the risks.
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