Carol Rozwell

Carol Rozwell

Vice President and Distinguished Analyst

Carol Rozwell is a Vice President and Distinguished Analyst on Gartner’s Digital Workplace team. Ms. Rozwell researches digital workplace strategy and workforce diversity. She also explores how the work environment itself is evolving to create an improved employee experience, which includes integrated workplace management systems (IWMS).

Prior to her current assignment, Ms. Rozwell focused her research on technology and standards for R&D productivity in the pharmaceutical industry. She joined Gartner during the e-business frenzy and helped clients electrify their business processes. She brings to her role extensive practical experience as an implementer of buy-side and sell-side e-commerce systems that is augmented by positions in marketing, consulting and strategic alliance management.

Prior to joining Gartner, Ms. Rozwell worked at Premenos, where her marketing and business development efforts significantly contributed to its expansion from a private to a public company.

Before that, she worked at Digital Equipment on customer and supplier e-commerce programs, where she developed her common-sense approach to business-to-business communication. During her tenure with Digital Equipment, she actively championed standards efforts at the national level to update the Electronic Data Interchange (EDI) standards architecture. Ms. Rozwell is a founding member of the New England Electronic Commerce User Group (NEECOM).

Years of Experience:

  • 19 years in total with Gartner
  • 27 years in IT industry
  • 21 years in Technology & Telecommunications industry
  • 11 years in Healthcare industry
  • 7 years in Retail industry

Top 5 Issues I Help Clients Address:

  • Digital workplace strategies
  • Integrated workplace management systems (IWMS)
  • Organizational change in the digital workplace
  • Socially centered leadership
  • Social network analysis (SNA)

Roles That Need My Research:

  • End Users: CIOs, IT and business leaders who want to increase employee engagement, creativity and innovation in their organization
  • Vendors: CEO, VP Strategic Alliances, VP Business Development, VP R&D

Top Key Initiatives I Cover:

  • Digital Workplace Program

Common Inquiries I Address:

  • How to create momentum for the digital workplace?
  • What criteria should be used to evaluate IWMS vendors?
  • How to better manage the work environment using IWMS applications?
  • How to develop the critical leadership skills required in the digital workplace?
Tuesday, December 5, 2017 / 8:15 AM - 9:15 AM

Roundtable: Meeting The Challenges of Remote Work Programs

In an effort to reduce the cost of office space, organizations are encouraging employees to work remotely. If the emphasis is only on "pushing people out the door" then these efforts will run into trouble. In this Roundtable, we will discuss what works and what doesn't.

Wednesday, December 6, 2017 / 2:15 PM - 3:00 PM

Maverick: Fixing IT's Diversity Problem Requires a Focus on Inclusion

Encouraging girls to pursue a career in STEM disciplines is only one step in fixing the lack of diversity problem that plagues IT organizations. This presentation examines proven practices from IT organizations that have successfully tackled the thorny issue of inclusion.

Meet the analysts face to face.

Gartner Application Strategies & Solutions Summit 2017
Caesars Palace, 3570 Las Vegas Blvd. South, Las Vegas, NV-89109
Starting on
December 4, 2017
Ending on
December 6, 2017
Tap the full potential of new and emerging technologies to enhance customer experiences, drive agility and enable innovation across the enterprise. Build an applications organization with the flexibility to support today’s digital business demands. Empower your entire enterprise to address digital business opportunities and use leading technologies to create and deploy business critical solutions.