Agenda / By Day


  • Day 1 / Sunday, December 3, 2017
  • Day 2 / Monday, December 4, 2017
  • Day 3 / Tuesday, December 5, 2017
  • Day 4 / Wednesday, December 6, 2017
  • Day 5 / Thursday, December 7, 2017
Day 1 / Sunday, December 3, 2017
Sunday / 4:00 PM - 7:00 PM

Registration

Registration hours for the day.

Sunday / 4:45 PM - 5:15 PM

Conference Orientation: How to Get the Most Out of Your Conference Experience

Dave Russell, VP Distinguished Analyst, Gartner
Mike Chuba, Managing VP, Gartner

In this session, the conference chairs will provide attendees with an early glimpse into what they can expect over the course of the event, and provide some insight into the Gartner research constructs and methodologies that will be presented at the conference, as well as how to take best advantage of all the pertinent offerings while here at the event. This session is perfect for first-time attendees, but also useful to those who may not have been to the event recently.

Sunday / 5:30 PM - 7:00 PM

Workshop: Containers 101 — Mastering the Fundamentals

Dennis Smith, Research VP, Gartner
Arun Chandrasekaran, Research VP, Gartner

The topic of containers has witnessed immense interest in enterprise IT over the past 18 months. In this session, I&O leaders will learn about the potential impact containers will have on their IT environment, and how they need to rethink current infrastructure and operations approaches due to the unique functional characteristics exhibited by containers that are very different from traditional and VM infrastructures.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday / 5:30 PM - 7:00 PM

Workshop: How to Build I&O Metrics That Matter and Communicate Value to the Business

Robert Naegle, Research VP, Gartner

This working session will explore the requirements of building I&O metrics that matter to the business. We will discuss a framework for defining metrics that matter and work in peer groups to build a list of metrics that can communicate the value of your IT organization to your business.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday / 5:30 PM - 7:00 PM

Workshop: IT Professional Development for the Digital Age

Diane Berry, Research VP, Gartner

The pace at which digital skills change is rapid and accelerating. The existing model of training and development can't effectively meet the demand of digital business. CIOs and digital business leaders must renovate their professional development strategy to create a learning culture that keeps staff engaged and motivated to build an agile and digital-capable workforce.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday / 5:30 PM - 7:00 PM

Workshop: Mitigate Business Risk – Use These Key Contract Terms and Conditions

David Edward Ackerman, Research VP, Gartner
William Maurer, Research VP, Gartner

This session provides clients hands-on activities designed to provide them with the tools to take home and review, redo, renegotiate their existing and negotiate their pending contracts for traditional deals as well as cloud based deals.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday / 5:30 PM - 7:00 PM

Workshop: Recovering Your Business After a Targeted Cyberattack

Robert Rhame, Research Director, Gartner
Roberta J. Witty, Research VP, Gartner

Cyberattacks are on the rise in both frequency and business impact. This workshop presents a combination of crisis communication and coordination best practices, as well as examines how backup/recovery can be used to remediate an attack. The philosophy of resilience, necessary organizational alignment, tools that are already at hand to fend off attacks.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Day 2 / Monday, December 4, 2017
Monday / 7:00 AM - 8:00 AM

Attendee Breakfast

Attendee breakfast hours for the day.

Monday / 7:00 AM - 7:00 PM

Registration

Registration hours for the day.

Monday / 8:15 AM - 9:00 AM

Gartner Keynote: An Infrastructure and Operations Vision for 2018 and Beyond

Milind Govekar, Research VP, Gartner
Dave Russell, VP Distinguished Analyst, Gartner

I&O's ability to participate and contribute to their organizations digital initiatives needs I&O leadership, not just management. It's time to make I&O digital business platform-ready. Many I&O leaders are at the stage where they need to understand how I&O must help deliver and support digital business platforms. Learn how "Platform Thinking" – ecosystems, data-driven trust, resource-orchestration and bimodal IT – will transform I&O. Discover the leadership capabilities I&O leaders will need to build.

Monday / 9:00 AM - 9:45 AM

Gartner CIO Interview — Schlumberger’s Digital IT Transformation

Eric Abecassis, Chief Information Officer, Schlumberger

Schlumberger is one of the world’s largest providers of technology for reservoir characterization, drilling, production and processing to the oil and gas industry. As CIO, Eric Abecassis is driving transformative change within IT to accelerate Schlumberger’s move to digital business. He is pushing the boundaries of existing technology, moving operations to the cloud, and leveraging emerging technologies such as machine learning and advanced analytics, resulting in changes to the way technology services are being delivered by IT. Join us for this interview-style discussion with Eric, who will talk about his challenges, successes and his views on the future of IT.

Monday / 10:15 AM - 11:00 AM

Guest Keynote: Altered Realities & Trust

Chris Riddell, Technology and Digital Futurist,

We’ve seen some interesting recent examples of where AI has proved it is in fact more intelligent than humans, with chess grandmasters and gaming. The ‘device’ as we know it will disappear almost entirely, and this will dramatically influence how we see our world, and the definition of what relationships mean. Blockchain technology is the biggest revolution since the internet first started, and it is changing how we trust, and who we trust. It is set to transform not only the financial services industry but every organization that has a customer interface. Augmented Reality showed us in mid-2016 the possibilities of what a blended lifestyle can do, yet the Pokemon Go craze was just a taste of what is around the corner.

Topics Chris will cover in this area include;
• How AI is transforming the meaning of ‘personalization’ on mass
• Blockchain technology is now transforming how and who we trust
• Automation & Robotics is breaking down barriers of borders and time
• What role humans have after tomorrow, and how to get ready today
• Machine Learning is allowing business to ‘self-learn’ and grow
• Businesses will be ‘superpowers’ with combined AI and Automation
• Artificial Intelligence will alter power balance between large and small business

Monday / 11:00 AM - 11:15 AM

Welcome Address

Mike Chuba, Managing VP, Gartner
Dave Russell, VP Distinguished Analyst, Gartner

Welcome address for the conference by the conference co-chairs.

Monday / 11:15 AM - 11:45 AM

Gartner Zone: Cost Transparency Underlies Cost Optimization

IT organizations are expanding their view of cost optimization beyond simply the efficiency of service delivery. Many I&O leaders are working with their business counterparts to align cost optimization efforts, which includes a strategic shift in spending firm low-value, non-differentiating activities to higher-value business innovation and growth activities. IT benchmarks and an expanded view of IT cost transparency can help to frame discussions with your business counterparts to prioritize and align IT spending to the long-term goals of the business.

Monday / 11:45 AM - 12:30 PM

Gartner Essentials: 2018 Top 10 Trends and Their Impact on I&O

David J. Cappuccio, VP Distinguished Analyst, Gartner

As I&O leaders, CIOs and CTOs struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Monday / 11:45 AM - 12:30 PM

Gartner Essentials: How to Create an Enterprise Cloud Strategy

Bob Gill, Research VP, Gartner

Many organizations do not have a broadly accepted cloud strategy, yet risk governance and efficiency by implementing cloud anyway. This session will offer advice on how to create a cloud strategy that is business-benefit focused.

Monday / 11:45 AM - 12:30 PM

Gartner Essentials: IT Operations 2022 Scenario

Terrence Cosgrove, Research VP, Gartner

External forces are creating a dramatic shift in how we need to position and manage IT operations. Old paradigms, traditional organizational structures, skills and capabilities and your overall I&O strategy will be put to the test sooner than you know it. In this session, we will dive into what’s coming, what’s here now — and discuss high-level tactics and considerations to navigate a fluid I&O ecosystem.

Monday / 11:45 AM - 12:30 PM

Gartner Essentials: The Enterprise Network Scenario — Taking Networks From Fragile to Agile

Andrew Lerner, Research VP, Gartner

Network infrastructure must be highly agile and available to truly support digital business. This session describes the people, process and technology required to evolve networking to support digital business requirements over the next several years. In this session, we will cover what external and macro level factors will impact enterprise networks, how will new technologies impact enterprise networks and what best practices should clients employ within their networks.

Monday / 11:45 AM - 12:30 PM

Gartner Essentials: The Role of Integrated Systems in the Era of Agile Infrastructure

George J. Weiss, VP Distinguished Analyst, Gartner

DC I&O leaders must begin to shift thinking when evaluating integrated systems. The traditional way of structuring DC systems makes the builds a static, prescriptive process of repeated upgrades based on predicted capacity and performance requirements by time periods. However, cloud is driving infrastructure modernization in which the DC is a resource pool responsive to the needs of developers, dynamic in provisioning, increasingly delivering services at a just-in-time pace at costs on per resource usage basis. Thus, I&O leaders will be expected to respond to business units and digital consumer needs for enterprise viability. This is a one-way avenue, not returning to legacy and traditional modes of operation.

Monday / 11:45 AM - 12:45 PM

Roundtable: Augmenting Software Asset Management for the Cloud

Roger Williams, Research Director, Gartner

Software Asset Management (SAM) practices can reduce software risks and costs, yet many enterprises struggle to extend these benefits to the cloud. Join us and learn from other leading organizations and Gartner analysts about processes and tools to identify cloud usage, increase the speed of SAM work to meet cloud demand and help IT address cross-functional cloud adoption concerns.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 11:45 AM - 12:45 PM

Roundtable: Best Practices in Communicating the Business Value of I&O

Robert Naegle, Research VP, Gartner

This peer interaction session will explore the ways in which I&O leaders have successfully communicated the business value of I&O. We will also share areas of frustration, challenges and pain. Participants in this roundtable will leave this session with ideas, recommendations and a fellow-traveler connections.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 11:45 AM - 12:45 PM

Roundtable: Data Center Networking in the Real World

Simon Richard, Research Director, Gartner

This roundtable covers data center networking architecture, design and management. This session will get beyond the buzzwords and marketecture to dive into what is really happening as organizations architect and operate data center networks, particularly in virtualized data centers and private clouds.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 11:45 AM - 12:45 PM

Roundtable: Developing a DevOps Culture in I&O —Overcoming the Hurdles

Hank Marquis, Research Director, Gartner

This roundtable discussion explores best practices and lessons learned from enterprise (not vendor) attendees on how to successfully build a DevOps culture and navigate the inevitable hurdles that arise.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 11:45 AM - 12:45 PM

Roundtable: What I&O Leaders Need to Know About Containers

Dennis Smith, Research VP, Gartner

This session will allow I&O leaders to interact with peers in other organizations around their container plans.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 11:45 AM - 12:30 PM

The Future of Cloud-Based Recovery Services Between Now and 2020

John P Morency, Research VP, Gartner

During the past year, cloud-based recovery service pricing policies, service tiers and support scope have all experienced significant changes. One of the major reasons for these changes has been significant service alternatives that have become available that utilize AWS and Microsoft cloud-based resources, resulting in service differentiation becoming a more challenging task. This session will discuss these trends in the context of both existing provider services, as well as rapidly evolving offerings that support data center as a service.

Monday / 11:45 AM - 12:30 PM

The Journey to the Mix: Private Cloud, Public Cloud and Edge

Thomas J. Bittman, VP Distinguished Analyst, Gartner

Enterprises are on a journey to digital business, and an expansion of their application portfolios. I&O leaders need to modernize for existing applications, while adding support for agile development, rapid and real-time scaling, and low-latency analytics. Infrastructures of the future will span enterprise data centers, cloud and the intelligent edge – enabled and managed by I&O.

Monday / 12:30 PM - 2:00 PM

Attendee Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Monday / 12:30 PM - 1:15 PM

Data Mobility: Embracing Hybrid Cloud with Confidence

Eric Herzog, Vice President Marketing - IBM Storage Systems, IBM

Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on an automated and seamless flow of data across on-premises and cloud resources. Enjoy lunch as IBM invites IT leaders from global enterprises to reveal how they are optimizing data placement, access, management and protection to support applications and workloads deployed across a hybrid cloud model.

Monday / 12:30 PM - 1:30 PM

Diversity in the I&O Organization

Katherine Lord, Managing VP, Gartner

Study after study shows that diversity in the workplace equals success in the marketplace. Businesses with more diverse leadership teams and workforces outperform their competitors and are better positioned for agility, adaptability and driving innovation. Learn why it's important to embrace diversity in I&O, and what tactics or approaches you can leverage to better understand and manage diversity.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 12:30 PM - 1:30 PM

Senior Executive Circle Lunch: 2018 CIO Agenda: Implications to I&O

Mike Chuba, Managing VP, Gartner
Dave Russell, VP Distinguished Analyst, Gartner

Each year Gartner conducts the industry's largest CIO survey, this year with over 3,100 respondents from around the world. This session shares the results of the most recent survey, scheduled to complete in October, 2017, and offers insights in to what those of us infrastructure and operations can do to better align with and support the goals and objectives of the head of IT.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 2:00 PM - 2:45 PM

Critical Insights & Key Capabilities to Architect for Digital at the Edge

Tony Bishop, Vice President, Vertical Marketing, Equinix
Bill Long, Vice President, Interconnection Product Management, Equinix

It’s Scale or Fail in the Digital Economy. Interconnection scaled the Internet, web, and thriving digital ecosystems like financial securities trading. Now Interconnection is enabling firms to scale digital business platforms and ecosystems globally. Learn critical insights from the Global Interconnection Index and the new dynamically meshed capabilities of Platform Equinix.

"Reach Everywhere, Interconnect Everyone, Integrate Everything."

Monday / 2:00 PM - 2:45 PM

How Leading Companies are Modernizing IT Operations and Service Management

Joshua Lin, Senior Product Marketing Manager, IT Operations Management, ServiceNow

Learn how enterprises like yours have combined IT Operations Management and IT Service Management to automate processes, eliminate outages, and increase productivity. Using ServiceNow, they have overcome high costs associated with many non-integrated products, manual processes, and service outages.

Monday / 2:00 PM - 2:45 PM

How Workforce Shifts and Machine Knowledge are Changing the Data Center

Patrick Quirk, Vice President/General Manager Global Management Systems, Vertiv

The workforce is changing and it affects how data centers will run in the future. Join this session to hear about the 3 dynamics influencing this change: the exit of baby boomers and their stockpile of knowledge, the influx of millennials and rapid turnover, and the expansion of artificial intelligence through machines that learn simple and complex tasks. Attendees will learn what to look for in technology solutions to address these changes.

Monday / 2:00 PM - 2:45 PM

Is Your Network Agile Enough to Support Bimodal IT?

Drew Schulke, VP Product Management, Dell EMC

This session will center around the topic of bimodal IT and whether or not the current network infrastructure within your data center can support it. Will your network be agile enough to reliably support business-critical day-to-day workflows while also being flexible enough to accommodate the non-structured demands of a parallel DevOps environment? What current challenges holding you back from meeting these demands and how do you envision transforming your network to get there?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 2:00 PM - 2:45 PM

Mastering Data Management For A Services-Driven Future

Chris Wahl, Chief Technologist, Rubrik

Embracing a service-oriented IT delivery model and cloud are imperatives for IT. But challenges around control, visibility, and access persist. Let Rubrik show you how a modern data management solution can simplify on-premises operations while fast-tracking cloud deployments. This session will discuss how organizations can provide on-demand, secure data services to accelerate recovery, application test/development, analytics, and compliance.

Monday / 2:00 PM - 2:45 PM

Ransomware Resiliency: City of Sarasota Delivers Uninterrupted Service Through Attack

Clint Wyckoff, Senior Technical Evangelist, Veeam Software
Herminio Rodriguez, IT Director, City of Sarasota

The threat of ransomware still looms, as IT leaders continue down the path toward digital transformation. But according to the City of Sarasota, there is no room for downtime or data loss, even amid a ransomware attack. Join Veeam's Clint Wyckoff and Herminio Rodriguez from the City of Sarasota to hear how Sarasota's IT department delivered city services 24x7 after being hit. You'll also learn practical tips to avoid being the next headline outage.

Monday / 2:00 PM - 2:45 PM

Stop! In the Name of Cloud: Embracing the Edge

Chris Wolf, Vice President and Chief Technology Officer, VMware

Tomorrow’s applications will thrive because of their proximity to consumers, data, and devices, disrupting “legacy” cloud solutions. This session offers pragmatic guidance on how and when to leverage strategic cloud services, while also building solutions that use containers, functions, and emergent hardware solutions at the edge to gain competitive advantage. Strategic use of cloud, edge, and software-defined architectures will yield cost and performance efficiencies for IoT, machine learning, and augmented reality, among other differentiating innovations.

Monday / 2:00 PM - 2:45 PM

The Future of Cloud is Now. How Google Runs Its Own Infrastructure at Scale

Miles Ward, Director, Solutions, Google

At Google, we’ve built our cloud for the long haul. We believe it's the best cloud for machine learning, price for performance, openness, and for the environment.

Learn about Google's infrastructure and how to use Google Cloud to drive efficiency and agility in your enterprise. Many applications will have machine learning at scale, how will you manage this? Join our Director of Solution Architecture to learn how to can build "what's next" with Google Cloud.

Monday / 2:00 PM - 2:45 PM

The Next Flash Data Revolution: Artificial Intelligence & Modern Analytics

Brian Schwarz, VP, Product Management and Development, Pure Storage
Daniel King, Senior Vice President of IT Operations, Frost Bank

Artificial intelligence and modern analytics are fueling a new era of innovation for every industry, from autonomous vehicles and intelligent robots to real-time insights. Data is at the center of this revolution. Join Pure Storage and learn about how to build a data center infrastructure for new use cases like AI and analytics and hear from an end-user about real-world deployments.

Monday / 2:45 PM - 3:15 PM

Gartner Zone: Understanding the Value of Gartner — Infrastructure Agility

Build the infrastructure, processes, skills and culture through collaboration with application and business teams to strengthen the foundations of your digital business with Gartner technology tools.

Monday / 3:00 PM - 3:45 PM

Evaluating Micro-Data-Centers

Jeffrey Hewitt, Research VP, Gartner

The rise of the internet of things (IOT) will push the needs for reducing latency. Edge data centers are one way to solve that latency issue, and this, in turn, has resulted in the emergence of the micro data center as an approach to edge data center implementations. This presentation will provide an overview of the competitive landscape of the current providers of micro data centers and how they can fit into your data center strategy. Applicable use cases will be outlined, and guidance will be provide on how best to navigate the growing field of micro-data-center choices.

Monday / 3:00 PM - 3:45 PM

Gartner Essentials: Beyond the Data Center — Best Practices for I&O Cost Optimization

Ron Blair, Research Director, Gartner

Badly thought out cost-cutting strategies do not work for enterprises that are moving into the digital economy and must continually optimize costs. This presentation will provide the structure needed for a cost-optimization program and will provide deeper dive best practices for optimizing your data center and cloud spend and improving organizational value through automation.

Monday / 3:00 PM - 3:45 PM

Gartner Essentials: Supporting a Bimodal and Digital Business Future — The I&O Skills Gap

Hank Marquis, Research Director, Gartner

IT infrastructure and operations leaders face the dual challenges of supporting existing environments while enabling new requirements such as bimodal, digital business and platform initiatives. Learn how I&O skills gap analysis identifies the skills that are increasing and decreasing in demand and how to use the results to target talent acquisition, development and retention programs.

Monday / 3:00 PM - 3:45 PM

Gartner Essentials: The DevOps Scenario — Delivering Business Value Through Continuous Product Delivery

George Spafford, Research Director, Gartner

DevOps can greatly enhance a business but many organizations struggle to get started, and then find it difficult to balance speed and risk. Changes are required in culture, process, technology and skills. This session helps you determine the right goals, skills, responsibilities, technologies and priorities to ensure your DevOps initiative delivers business value, while managing costs and risks.

Monday / 3:00 PM - 3:45 PM

Hybrid IT: Rethinking Systems Resiliency and DR Exercising in Bimodal Environments

Mark Thomas Jaggers, Research Director, Gartner

Now that leading enterprises have embraced both Mode 1 and Mode 2 application development, and business processes are spread between internal systems and external service providers, challenges are emerging in performing disaster recovery tests. In this session, we will look at some of the challenges that these enterprises have faced and discuss how they have addressed them to enable thorough, end-to-end disaster recovery testing.

Monday / 3:00 PM - 3:45 PM

Meetup: Are the problems & fortunes of the traditional data center suppliers impacting you?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 3:00 PM - 3:45 PM

Meetup: Attracting, developing and retaining IT personnel

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 3:00 PM - 3:45 PM

Meetup: IT Service Management – Improving Services Levels

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 3:00 PM - 3:45 PM

Security Considerations and Best Practices for Securing Containers

Neil MacDonald, VP Distinguished Analyst, Gartner

Linux (and Windows) OS containers are not inherently unsecure, but are being deployed unsecurely, driven by developers and a need for agility in service development and deployment. Security and risk management leaders must address container security issues around vulnerabilities, visibility, compromise and compliance. This session will provide specific best practices for secure container deployments.

Monday / 3:00 PM - 3:45 PM

Technical Insights: From Fragile to Agile — DevOps, SDDC and Infrastructure as Code

Paul Delory, Research Director, Gartner

To become more dynamic, organizations will need to transform not only through technology, but processes and tooling as well. A deep synergy exists between the DevOps, data center automation and containerization movements. However, achieving IT agility and DevOps demands the collaboration and coordination of development, infrastructure, operations and security staff.

Monday / 3:00 PM - 3:45 PM

The Need for Speed and Agility — Ensuring Application Performance in the Cloud and Mobile Age

Ted Corbett, Research Director, Gartner

A digital business needs to be responsive — both operationally and with application performance. The network has a key role to play on both elements. A variety of network technologies can help drive improved application performance within and outside the enterprise. Operationally, the network must catch up with more responsive and automated solutions within IT. However, recent advances are allowing the network to be an equal partner in IT-wide orchestration and automation.

Monday / 4:00 PM - 4:45 PM

5 Keys for Successful Infrastructure Modernization

Liana Kvidera, Tradeshow Manager, Commvault

Increased requirements focused on agility, flexibility, and security require a smartly defined data management strategy to capitalize on your modern infrastructure potential to optimize data utilization and on-the-fly expansion while keeping your data secure. Join us to discover the five keys to achieving a successful infrastructure modernization while maximizing your infrastructure investments and delivering data faster for the operational needs of your business.

Monday / 4:00 PM - 4:45 PM

Customer Stories: Three Ways Artificial Intelligence improves IT Operations, TODAY

Shayne Higdon, President, Performance & Analytics, BMC Software

AIOps provides I&O leaders a new approach to support digital transformation. Learn three ways our customers are leveraging Artificial Intelligence to elevate IT Operations: Identify hidden patterns in service ticket data; reduce MTTR by enhancing event management, accelerating root cause analysis, and automating remediation; expose and quantify impact of continuous delivery AppDev on production systems. During this interactive session, you’ll hear from BMC customers using AIOps to support their digital transformations.

Monday / 4:00 PM - 4:45 PM

Digital Transformation: Is Your Infrastructure Ready?

Stefanie Chiras, Vice President, Power Systems Offering Management, System of Engagement Infrastructures, IBM

Emerging technologies like advanced analytics and AI can unleash insights in unprecedented ways. But is your infrastructure flexible enough for the changes that lie ahead? In this session, IBM and other industry leaders will explore how flexibility and systems innovation can drive better business outcomes during digital transformation.

Monday / 4:00 PM - 4:45 PM

Driving Digital Economy with Infrastructure of the Future

William Giard, Chief Technology Officer, IT Transformation Organization, Intel Data Center Group, Intel

Join Bill Giard, Intel’s Enterprise Group CTO, for insightful discussion about creating disruptive business innovation with IT transformation. Learn from Intel’s enterprise case studies about companies who have accelerated business innovation with their hybrid cloud approach. Understand the latest technology innovations powering the infrastructure of the future and learn from enterprises who have achieved transformational results. Don’t miss this session to help prepare your enterprise infrastructure for your future customer’s demands!

Monday / 4:00 PM - 4:45 PM

Getting Your Multicloud Data Center to Do What You Intend

DD Dasgupta, Vice President, Data Center Marketing, Cisco

Multicloud is the new data center at the heart of your business—critical apps, digital transformation journey, and customer experiences. However, going multicloud presents complexities, including: DevOps-driven application development; shadow IT that undermines security and exposes companies to new and unknown threats; ever-changing compliance and data sovereignty requirements.

This session will examine an “intent-based” approach to help you make the right cloud choices and empower you to maximize application performance, customer experiences, and high availability.

Monday / 4:00 PM - 4:45 PM

Google, Inc.: Vendor User Roundtable

Miles Ward, Director, Solutions, Google

Please join us for a Vendor User Roundtable by Google, Inc. where Miles Ward, Director, Solutions - Google Cloud, will discuss the Five Things to Know When Picking an Enterprise Cloud.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 4:00 PM - 4:45 PM

Intermountain Healthcare Delivers Business Value with IT Automation from Red Hat

Bret Lawson, Director of Infrastructure and Operations, Intermountain Healthcare
Mary Johnson Turner, Director, Management Software Evangelism, Red Hat

Intermountain Healthcare’s IT team felt it was imperative to bring IT automation to all aspects of the organization. Not only has IT automation helped to more effectively manage an increasingly complex IT environment, but it has helped deliver business results. Join Intermountain's Bret Lawson to learn how IT automation and open source management technologies from Red Hat helped transform IT operations for this healthcare system.

Monday / 4:00 PM - 4:45 PM

LabCorp's Transition from Traditional IT to Enterprise Cloud with Nutanix

Alton Levesque, IT Strategic Director of Enterprise Platform Engineering, LabCorp

Implementing private and hybrid clouds requires rethinking all the infrastructure elements, processes, and the people who manage those IT resources. In this session, Alton Levesque, IT Strategic Director of Enterprise Platform Engineering at LabCorp, will share how he implemented and operates a private cloud using Nutanix. He will also touch upon on how this transition introduced a service-oriented culture, reduced costs and improved IT performance and agility.

Monday / 4:00 PM - 4:45 PM

The Operations Revolution: Stories of IT Transformation

Robert Haynes, Principal Technical Marketing Manager, F5 Networks

If you believe all the hyperbole, the rise of DevOps methodologies, CI/CD pipelines, and the cloud renders the traditional skills of operations teams obsolete and condemns our careers to the doldrums.

This is simply not the case. Operations have never been more important to digital success. In this session, we will outline the cultural, technological, and personal journey that operations must embark on to create the automated, declarative, and toolchain-driven services our customers expect.

Monday / 5:00 PM - 5:45 PM

Ask the Analyst: Hybrid IT — Rethinking Systems Resiliency and DR Exercising in Bimodal Environments

Mark Thomas Jaggers, Research Director, Gartner

Now that leading enterprises have embraced both Mode 1 and Mode 2 application development, and business processes are spread between internal systems and external service providers, challenges are emerging in performing disaster recovery tests. In this session, we will look at some of the challenges that these enterprises have faced and discuss how they have addressed them to enable thorough, end-to-end disaster recovery testing.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 5:00 PM - 5:45 PM

Deploying an Information Life Cycle Management Strategy

Garth Landers, Research Director, Gartner

Information life cycle management is a prerequisite of cost-effective information governance and storage infrastructure optimization. Infrastructure and operations leaders can minimize data risks and maximize value by implementing an effective ILM plan.

Monday / 5:00 PM - 5:45 PM

Gartner Essentials: What Comes Next? IT Monitoring Insight to Support Your Businesses' High-Velocity Future

Gary Spivak, Managing VP, Gartner

Enterprises clinging to IT monitoring just to understand the health of IT resources will be tomorrow's digital business losers. The simple truth is that IT monitoring will increasingly become a critical element in an organization's overall digital business service delivery strategy. Attend this session if you want to not only survive, but to thrive with the rapid pace of change occurring on the path toward an increasingly digital future.

Monday / 5:00 PM - 5:45 PM

Is "Serverless" the Future of Servers?

Arun Chandrasekaran, Research VP, Gartner

New computing abstractions such as Docker containers and serverless computing frameworks are changing how and where enterprises will consume server computing. EAs and I&O leaders should use the outlined decision framework to align their use cases with the appropriate computing abstractions and benefit from these innovations.

Monday / 5:00 PM - 5:45 PM

Living on the Edge: How IoT and Immersive Technologies Will Change Computing

Thomas J. Bittman, VP Distinguished Analyst, Gartner

Digital business requires real-time not just at the back-end, but between people and things. As IoT explodes and immersive technologies like augmented and mixed reality expand, the need for hyper-interactivity and local processing will grow, and the edge will need to become much more intelligent. The edge will grow faster than the today's cloud, changing architectures, apps, IT strategies, cloud providers, and new competitors.

Monday / 5:00 PM - 5:45 PM

Meetup: Experiences with hyperconvergence and software-defined storage

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 5:00 PM - 5:45 PM

Meetup: How to manage / prepare for containers in your IT environment

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 5:00 PM - 5:45 PM

Meetup: Software Defined Networking (SDN) and its impact on the data center

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 5:00 PM - 5:45 PM

NetOps 2.0: Transform With Automation and Analytics or Become Irrelevant

Andrew Lerner, Research VP, Gartner
Sanjit Ganguli, Research Director, Gartner

Today's network operations teams will require a significant skills shift to take advantage of advances in network automation and analytics and to meet the demands of digital business needs. I&O leaders must champion a paradigm shift to NetOps 2.0 to stay relevant.

Monday / 5:00 PM - 5:45 PM

Practical and Actionable Realities of Cost Optimization for Midsize Enterprises

William Maurer, Research VP, Gartner

Lots of new ideas come along, but the constant pressure to focus on cost optimization persists. This session provides actionable approaches to cost optimization for applications and infrastructure services. We will focus on viable options that the sourcing and vendor management team can do now to see results within the next 6 to eighteen months. Key issues:
• What key elements drive cost optimization?
• Which cost optimization efforts are easier and quicker to achieve?
• How do you sustain cost optimization over the life of a contract?

Monday / 5:00 PM - 5:45 PM

Reinventing the Culture of I&O for the Bimodal Enterprise: Cosmetic Surgery or Heart Transplant

Ed Holub, Research VP, Gartner

As enterprises industrialize their approach to bimodal its imperative for CIOs and I&O leaders to replace the historical culture that served them well with a new focus on embracing innovation, agility, risk and optimization of value rather than cost. Many I&O leaders too caught up in what made them successful in the past view this need as a face lift, but the requirement is more like a heart transplant.

Monday / 5:00 PM - 6:00 PM

Roundtable: Cloud Security Best Practices

Neil MacDonald, VP Distinguished Analyst, Gartner

This roundtable will allow participants to share best practices and experiences when securing workloads and data in cloud-based services including IaaS and SaaS. Depending on roundtable preferences, the discussion will explore the role of CASBs and other security providers in securing cloud-based workloads.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 5:00 PM - 6:00 PM

Roundtable: Colocation Selection, Negotiation and Optimization

Bob Gill, Research VP, Gartner

This session gives attendees the chance to ask questions about: Colocation and its role in a data center strategy, how to select a provider and offering type, building an RFP and what to look for in service-level agreements and master services agreements.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 5:00 PM - 6:00 PM

Roundtable: DevOps in the Real World

George Spafford, Research Director, Gartner
Colin Fletcher, Research Director, Gartner

An opportunity for participants to share their experiences and interests in DevOps initiatives.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 5:00 PM - 6:00 PM

Roundtable: Hyperconverged Systems

George J. Weiss, VP Distinguished Analyst, Gartner
Julia Palmer, Research Director, Gartner

This roundtable will discuss what organizations are doing with the various flavors of converged systems. Attendees will be asked to share their experiences and approaches to vendor selection, packaging and management stacks, including what workloads are being migrated or newly hosted and what level of success has been achieved in meeting projected ROIs or other metrics.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday / 5:00 PM - 5:45 PM

The Business Case for Software-Defined Data Centers (SDDCs)

John P Morency, Research VP, Gartner

Developing a comprehensive business case for SDDC implementation can be a technical, operations and logistical challenge. This session will discuss the business case approaches that have been most successfully used both within the industry, as well as by Gartner clients to justify SDDC implementations.

Monday / 5:45 PM - 7:45 PM

Exhibit Showcase Networking Reception

Attendees are invited to join us for the evening's networking reception; come join us on the show floor to relax and unwind after the day's sessions. Refreshments will be served

Monday / 6:00 PM - 6:20 PM

Gartner Theater Session: Magic Quadrant for Solid-State Arrays

Joseph Unsworth, Research VP, Gartner

While solid-state arrays have matured a new wave of innovation and vendors will impact the existing competitive landscape. Organizations will gain insight into which vendors have compelling hardware and software that is truly optimized for current and future technology innovation. As new vendors focused on next-generation technology enter and consolidation inevitably occurs, don't get caught with a company with limited vision and ability to execute.

Monday / 6:30 PM - 6:50 PM

Big Switch Networks Theater Presentaion

Please join us for a Theater Presentation by Big Switch Networks!

Monday / 7:00 PM - 7:20 PM

Gartner Theater Session: Magic Quadrant for Network Performance Monitoring and Diagnostics

Sanjit Ganguli, Research Director, Gartner

A look at the latest Magic Quadrant covering NPMD, understanding significant changes and trends in the market space.

Day 3 / Tuesday, December 5, 2017
Tuesday / 7:00 AM - 8:00 AM

Attendee Breakfast - Networking by Topic

Academic Birds of a Feather (Colleges/Universities)
Best Practices When Consolidating Data Centers
Change Management
Data Center & IT Ops Staffing Issues
Disaster Recovery Strategies
Government Birds of a Feather (Local/Federal)
Software-Defined - Is it Real in Your Organization?
IT Service Management Issues
ITIL Best Practices
Dealing With Big Data 
Successfully implementing hybrid IT

Capacity Management
Do You Use Containers?
Enterprise Mobility Management
Cloud Storage – What Are You Doing?
Procuring Through ODMs
How Are You Monitoring Infrastructure And Operations?
Midsize Organizations - Birds of a Feather
Are You Doing Bimodal IT?
High performance computing (HPC)
Hyperconverged systems
I&O Experiences With Public Cloud and SaaS
What Are You Doing to Better Partner With the Business?
Is the Internet of Things (IoT) Impacting Your I&O Org?
Senior Executive Circle Participants

Tuesday / 7:00 AM - 7:00 PM

Registration

Registration hours for the day.

Tuesday / 8:15 AM - 9:00 AM

Ask the Analyst: Best Practices for I&O Cost Optimization

Ron Blair, Research Director, Gartner

Badly thought out cost-cutting strategies do not work for enterprises that are moving into the digital economy and must continually optimize costs. Discussion topics in this session can provide the structure needed for a cost optimization program and will provide best practices for optimizing your data center and cloud spend and improving organizational value through automation.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 8:15 AM - 9:00 AM

Ask the Analyst: Creating a One-Page Cloud Strategy for a Midsize Enterprise

Mike Cisek, Research Director, Gartner

Join a small group of midsize enterprise IT leaders for this highly interactive Q&A session. Frequently asked questions include:
• What's the best way to start developing this strategy?
• How can an agile decision-making framework be designed to visually compare and contrast current infrastructure and application workloads against a dynamic vendor landscape filled with cloud-based solutions of varying maturity?
• How can the cloud strategy be communicated to business leaders looking to take advantage of cloud services' perceived benefits (such as decreased capital expenditures, shorter deployment cycles and agility)?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 8:15 AM - 9:00 AM

Guest Keynote: Predictably Irrational

Dan Ariely, Professor of Psychology & Behavioral Economics, Duke University

We Are Predictably Irrational. Do you know why we so often promise ourselves to diet and exercise, only to have the thought vanish when the dessert cart rolls by? Do you know why we sometimes find ourselves excitedly buying things we don’t really need? Or at prices that we would otherwise concede are beyond our budget? Or why honor codes actually do reduce dishonesty in the workplace?
Dan Ariely provides answers to these and many other questions that have implications for your business life, for your personal life and for the way you look at the world, such as:
• What are the right ways and the wrong way to incentivize people?
• What is the right way to set up the work environment?
• What is the role of ownership and how to share credit?

For businesses, these irrationalities help unlock our understanding of common behaviors and choices in employee recruitment and selection, office politics, pricing, investing and saving and a myriad of other choices and interactions.

Tuesday / 8:15 AM - 9:15 AM

Roundtable: Best Practices in Data Center Consolidation or Migration

David J. Cappuccio, VP Distinguished Analyst, Gartner

Consolidations and migrations are complex endeavors; what do successful migration projects have in common?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 8:15 AM - 9:15 AM

Roundtable: How Can I&O Leaders in Financial Services Find Talent to Nurture a Mode 2 Culture?

Arun Chandrasekaran, Research VP, Gartner

This session is intended for clients in the financial services vertical segment who are grappling with the challenges of developing a Mode 2 culture in an industry that has historically been risk-averse.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 8:15 AM - 9:15 AM

Roundtable: How Do You Do Mode 2 in the Public Sector?

Katherine Lord, Managing VP, Gartner

This session is specifically for clients from government entities who are grappling with the unique challenges of introducing Mode 2 in to their world.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 9:00 AM - 9:30 AM

Gartner Zone: Evolving Beyond Today’s Data Center and Cloud Solutions

While businesses are electrifying their appeal through digitalization, the hosting infrastructure needed to support the digital business is changing too. The traditional data center will longer be able to provide the flexibility, agility, cost efficiency, or perhaps even the security that will be expected of a digital business in the next 3 to 5 years - and shortcomings of the cloud must also be overcome. In this session we will examine how data center infrastructure is evolving and how cloud and hybrid solutions with a single pane of glass can help your organization transcend the boundaries of the physical data center. We will examine some of the challenges of this transformation and how to begin preparing now.

Tuesday / 9:00 AM - 9:30 AM

Networking Break

Tuesday / 9:30 AM - 10:15 AM

Building a Prescriptive Organizational Change Plan

Katherine Lord, Managing VP, Gartner

Organizational Change Management (OCM) — we constantly hear how important it is for bimodal, supporting digital platforms, DevOps, becoming lean, efficient and agile — yet few of us have a clue where to start with organizational change management. It’s one of those ethereal, "sounds good" topics — that leaves people baffled as to where to start. In this session learn the fundamentals of building a change management plan, the pitfalls/gotchas, critical success factors — and most importantly, how to get started.

Tuesday / 9:30 AM - 10:15 AM

Cost Optimization Using Cloud Computing

Ed Anderson, VP Distinguished Analyst, Gartner

Controlling and optimizing IT costs is critical if organizations are to achieve a more modern and digital IT environment. This session will explore the opportunities to use cloud computing as a means to optimize legacy IT processes and workloads, while establishing a cost-effective environment for future innovations.

Tuesday / 9:30 AM - 10:15 AM

Data Center 2020 — Infrastructure Strategies Roadmap

Bob Gill, Research VP, Gartner

How do we get to Hybrid IT from here? This presentation will detail the infrastructure strategies roadmap, which describes the future "data center"/cloud combination, contrasts it with the current state, and highlights the migration and hurdles to achieve the desired state.

Tuesday / 9:30 AM - 10:15 AM

Gartner Essentials: Evolving Storage Infrastructures to Support the Digital Business Model

Roger W. Cox, Research VP, Gartner

This presentation provides insights on how users can modernize and cost-optimize storage infrastructures to support the journey to a digital business model. New system architectures, hardware and software technologies, deployment models, and vendor business models that enhance agility and flexibility are covered. The value of hybrid cloud and software centric infrastructures are highlighted.

Tuesday / 9:30 AM - 10:15 AM

Gartner Essentials: The Five-Year Automation Scenario — Automate I&O to Drive Efficiency, Improve Reliability and Reduce Costs

Terrence Cosgrove, Research VP, Gartner

Automation of I&O processes promises significant efficiency, operations and financial advantages. I&O organizations that are mature enough to articulate a vision, change their culture and harness the capabilities of the multiple automation technologies that will change their fortunes.

Tuesday / 9:30 AM - 10:15 AM

How to Select the Best Software-Defined Storage Solution for Hyperconverged and Hyperscale

Julia Palmer, Research Director, Gartner

Infrastructure software-defined storage (SDS) creates and provides data center services to replace or augment traditional storage arrays. It can be deployed as a virtual machine, container or as software on a bare-metal x86 industry standard server, allowing organizations to deploy a storage-as-software package. This session will focus on Infrastructure software-defined storage (SDS) market and will guide end-users through the different SDS areas and deployments options. We will also outline the evaluation criteria IT leaders should follow and finally will showcase few end-user implementations across file, block and object SDS deployments.

Tuesday / 9:30 AM - 10:15 AM

Meetup: Gauging the impact of the Internet of Things (IoT) on I&O

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 9:30 AM - 10:15 AM

Meetup: Linking business and IT strategies and plans

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 9:30 AM - 10:15 AM

Meetup: What are you doing with/about the Cloud?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 9:30 AM - 10:15 AM

State of Business Continuity Management for Business Resilience, 2017

Roberta J. Witty, Research VP, Gartner
Mark Thomas Jaggers, Research Director, Gartner

The presentation will discuss the current state of business continuity management disciplines to achieve business resilience.

Tuesday / 9:30 AM - 10:15 AM

There Must Be 50 Ways to Lose Your (Mobile) Data 

John Girard, VP Distinguished Analyst, Gartner
Robert Rhame, Research Director, Gartner

With apologies to singer Paul Simon, 50 ways are only the beginning of your future data breach challenge. In the porous world of clouds and things, all data is mobile. Best practices and constructive motivation will reduce your risks more than new technology can ever accomplish. Attendees will get a chuckle hearing about the world’s strangest data breaches, and receive a prioritized action plan.

Tuesday / 10:30 AM - 11:15 AM

Digital Disruption and Driving Ongoing Transformation

Kim Stevenson, Senior Vice President & General Manager for Data Center Infrastructure, Lenovo

Digital transformation is causing seismic upheavals in every industry. As new, innovative business models overturn entrenched business models, we all need to fast track an effective technology strategy to foster innovation. In this session, Kim Stevenson, Lenovo’s SVP & GM, a former CIO, and thought leader on transformation walks through the key drivers of digital transformation and gives real world advice on how to drive change today with tried and true client examples.

Tuesday / 10:30 AM - 11:15 AM

Disruptive Requirements for Next-generation Infrastructure: Hyperconverged Differentiators for 2018

Bruce Milne, Chief Marketing Officer, Pivot3

There’s a new trend in the requirements for hyperconverged infrastructure. I&O teams are no longer deploying it only for targeted initiatives like VDI. They are deploying these platforms to host high-intensity, tier-1, latency- and performance-sensitive workloads. Adapting to next-generation demands requires next-generation capabilities. Join Bruce Milne, CMO Pivot3, for a discussion on how these requirements are changing the game in the hyperconverged infrastructure market, and what capabilities are going to be critical to your success.

Tuesday / 10:30 AM - 11:15 AM

Hybrid IT Done Right:  Avoid the Million Dollar Mistakes

Parvesh Sethi, Senior Vice President and General Manager, HPE Pointnext Global Client Services, Hewlett Packard Enterprise
John Treadway, Senior Vice President, Strategy & Portfolio, Cloud Technology Partners, Hewlett Packard Enterprise

Join Hewlett Packard Enterprise and Cloud Technology Partners - the world’s leading authority on migrations to public cloud and a Premiere Consulting Partner for AWS, Google, Azure – to learn insights and wisdom on how to successfully migrate workloads to the public cloud while optimizing private and on-prem IT.  Cut through the complexity and do Hybrid IT right, from the guys who do it best.

Tuesday / 10:30 AM - 11:15 AM

Increasing IT Resiliency with a Secure Infrastructure Platform

Michael Levy, MGR PROGRAM/PROJECT MGM, Cyxtera
Kelly Sullivan, Senior Vice President, Global Data Center Operations, Cyxtera
Christopher Day, Chief Cybersecurity Officer, Cyxtera

Increased data center resiliency and uptime are the largest drivers of growth for off-premises data center services. However, yesterday’s security continues to be applied to this IT infrastructure now spread across on- and off-premises data centers and hyper-scale clouds. When considering IT resiliency across hybrid IT architectures, it’s time to look not only at the data center facilities where infrastructures live but also how security can be integrated into the infrastructure's fabric.

Tuesday / 10:30 AM - 11:15 AM

Multicloud Essentials: Bringing it All Together

Fabio Gori, Senior Director, Cloud Solutions Marketing, Cisco

As enterprises choose multiple cloud solutions from different providers, the key is to have consistent and agile networking, security, and management across multiple cloud deployments. As workloads evolve from traditional-virtualized, cloud-enabled to containerized cloud native, Cisco solutions accelerate your journey to cloud adoption—on your terms and at your pace. Learn how Cisco's multicloud strategy and portfolio can enable you to successfully navigate the world of many clouds.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 10:30 AM - 11:15 AM

Navigating Shifting Priorities in the Move to Multicloud

Michael Bushong, VP, Product Marketing, Juniper Networks
Glenn Allison, VP, IT and Networking, Tractor Supply
Amit Dhir, Partner, PWC

Please join us for a Solution Provider Session by Juniper Networks, Inc.!

Tuesday / 10:30 AM - 11:15 AM

NVIDIA: AI for the Data Center, What You Need to Know

Jim McHugh, VP and GM, NVIDIA

Today's data center is rapidly evolving to support the proliferation of AI in every industry – just as it is realizing the transformative power of AI. Best practices are quickly evolving to support and incorporate AI and deep learning. How does an I&O leader embrace the AI data center? Attend this session to explore use cases, architectures, and actionable insights.

Tuesday / 10:30 AM - 11:15 AM

Open Hardware in Hyperscale Data Center

Dolly Wu, VP/GM, Inspur Datacenter/Cloud USA Division, Inspur Systems
Alfie Lew, Senior Solutions Architect, Inspur Systems

Open Hardware presents a compelling alternative for data center and cloud operators who strive for fast deployment, operational simplicity and cost efficiency. We will share use cases of how world-class data centers such as Alibaba, Baidu and Tencent, are reaping the benefits of deploying open hardware at scale for eCommerce and real-live AI applications. We will also introduce emerging technologies that Inspur is integrating into our platforms to enrich datacenters and cloud operations and business.

Tuesday / 10:30 AM - 11:15 AM

Real-World Challenges and Successes in Maximizing Computing Infrastructure Investments

Melanie Heimer, Infrastructure Engineering – Capacity Planning, Northwest Mutual
Michael Cafferty, Technology Operations Manager, Mercury Insurance
Andy Hansen, US Data Center Manager, Herbalife
James Cribari, Global Infrastructure Service Delivery Manager, Cisco
Jim Chu, Data Center Manager, NASA - Jet Propulsion Laboratory
Jake Wooley, Program Manager, Data Center Optimization Initiative (DCOI), US Department of Energy

Cisco, Herbalife, Northwestern Mutual, Mercury Insurance, NASA JPL and US Dept of Energy professionals will discuss their strategies in improving the operational performance of their computing infrastructure in this interactive panel. Join us to hear how these leading organizations use technology to reduce costs while tackling the high demands of their respective businesses. Also learn best practices and pitfalls from our panel’s real-world successes and challenges.

Tuesday / 10:30 AM - 11:15 AM

Top 10 Strategic Considerations for Application Workload Placement in the Digital Age

Kris Mathisen, SVP, General Manager, David-Kenneth Group

Do you know where your application workloads belong? The number of options is rapidly expanding as more organizations move into a hybrid enterprise model (owned and operated data centers, colocation facilities, and cloud). In this session, learn the top 10 considerations that should influence your strategy and how they can help you transform your operating environment with greater control and scalability that meet the unique business needs of your end users.

Tuesday / 11:30 AM - 12:00 PM

Colocation State of the Union

Bob Gill, Research VP, Gartner

As colocation has evolved from simple excess space and power, to a critical role in any cloud and hybrid IT model, the market and offerings have diverged significantly. This session will detail over all trends and key planning assumptions.

Tuesday / 11:30 AM - 12:00 PM

How Seven Top IT Operations Teams Are Succeeding With AIOps Technologies

Colin Fletcher, Research Director, Gartner
Sanjit Ganguli, Research Director, Gartner

Despite their intimidating reputation, artificial intelligence and associated technologies are finding their way into IT operations management toolkits, often with dramatically positive results when focused. This session will take a quick look at seven real-life, practical examples of these technologies being used successfully, today.
Key issues:
• What are the most common AI and associated smart machine technologies being used today?
• What can we learn from seven real-world successful examples of using AIOps technologies?

Tuesday / 11:30 AM - 12:00 PM

How to Navigate Public Cloud Container Services

Dennis Smith, Research VP, Gartner

The growing popularity of both public cloud services and container-related technology requires I&O leaders to understand the technology choices that are available in the market. Most of the major public cloud service providers offer container services with varying capabilities and underlying technology. This session will present a framework for how enterprises can evaluate public cloud container services.

Tuesday / 11:30 AM - 12:00 PM

Magic Quadrant for Data Center Backup and Recovery Solutions

Pushan Rinnen, Research Director, Gartner

This session will discusses the data center backup and recovery vendors and products covered in the 2017 Gartner Magic Quadrant and Critical Capabilities reports.

Tuesday / 11:30 AM - 12:00 PM

Magic Quadrant for Enterprise Mobility Management Suites

John Girard, VP Distinguished Analyst, Gartner

Enterprise mobility management suites is one of the hottest topics in enterprise IT. The vendor landscape is changing quickly. We present the 2017 Magic Quadrant in this space.

Tuesday / 11:30 AM - 12:00 PM

Securing Workloads and Information in Amazon Web Services

Neil MacDonald, VP Distinguished Analyst, Gartner

Most people think of Amazon Web Services (AWS) as compute and stored, but AWS is now a collection of more than 80 different services for cloud-based IaaS workloads and information. This session will discuss the specific best practices for securing workloads and information in AWS, covering compliance, encryption, key management, network security, monitoring and host-based controls.

Tuesday / 11:30 AM - 12:00 PM

Top 10 Best Practices to Lower Azure Cloud IaaS Costs

Arun Chandrasekaran, Research VP, Gartner

Public cloud IaaS projects can quickly balloon beyond their initial budget outlay unless proper governance cost optimization techniques unique to cloud are used and that focus on agile sourcing, automation and DevOps approaches. I&O leaders should use the ten best practices outlined in this research to lower their Azure IaaS costs.

Tuesday / 12:00 PM - 1:00 PM

Attendee Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Tuesday / 12:00 PM - 3:00 PM

Exhibit Showcase Dessert Reception

Tuesday / 12:00 PM - 12:45 PM

Senior Executive Circle Lunch: Reinventing the Culture of I&O for the Bimodal Enterprise

Ed Holub, Research VP, Gartner

As enterprises industrialize their approach to bimodal it's imperative for CIOs and I&O leaders to replace the historical culture that served them well with a new focus on embracing innovation, agility, risk and optimization of value rather than cost. Many I&O leaders too caught up in what made them successful in the past view this need as a face lift, but the requirement is more like a heart transplant.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 12:00 PM - 12:45 PM

vSphere & VMware Cloud on AWS: Kickstarting Your Digital Transformation

Michael Adams, Sr. Director, Product Marketing, VMware

With more businesses moving online, IT today needs to balance stability with innovation. In this session, learn how vSphere 6.5 is the foundation of customer’s digital transformation and how you can leverage your existing VMware environments on VMware Cloud on AWS, a seamless hybrid cloud offering bringing the best of VMware and Amazon Web Services.

Tuesday / 12:15 PM - 12:35 PM

Gartner Theater Session: Magic Quadrant for Application Release Automation

Colin Fletcher, Research Director, Gartner

Enterprises looking to scale out their successful DevOps initiatives increasingly turn to application release automation to meet broad enterprise requirements without compromising DevOps creativity, agility and velocity.

Tuesday / 12:45 PM - 1:05 PM

3 Ways to Modernize Your Infrastructure Using Intelligent DNS

Jonathan Lewis, VP, Product Marketing, NS1

DNS is the first point of contact between your users and your applications. This is a powerful decision point in your application stack. New advances in DNS traffic management are helping leading enterprises move to the cloud, implement a multi-location infrastructure, accelerate DevOps and meet their reliability goals. Learn how Salesforce, The Guardian, Weight Watchers and other leading enterprises are leveraging recent advances in DNS services to modernize their infrastructure.

Tuesday / 1:15 PM - 1:35 PM

Actifio: Data Driven: Moving Data at the Speed of DevOps

Brian Reagan, CMO, Actifio

Enterprises of all sizes are embracing Agile and Continuous Integration techniques to accelerate application development and test. Yet data, particularly when its large and fast-growing, remains a bottleneck. In this case-study focused session, learn how data virtualization can eliminate bottlenecks for even the largest data payloads, streamline test data management, and truly enable the continuous delivery organization.

Tuesday / 1:45 PM - 2:05 PM

Gartner Theater Session: Magic Quadrant for Public Cloud Storage

Raj Bala, Research Director, Gartner

A presentation based on the 2017 Magic Quadrant for public cloud storage.

Tuesday / 2:00 PM - 2:45 PM

Ask the Analyst: Creating an Edge and Cloud Strategy

Thomas J. Bittman, VP Distinguished Analyst, Gartner
Bob Gill, Research VP, Gartner

This session will allow participants to ask questions and to share experiences and success stories they have encountered as they advance along the path toward cloud and/or edge computing and IT.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 2:00 PM - 2:45 PM

Backup and Recovery: Time to Tame the Beast

Dave Russell, VP Distinguished Analyst, Gartner

Backup and recovery is a process that has been in the industry for well over half a century, but many organizations continue to still experience backup as an expensive and problematic activity. Based on over 2,500 end user inquiry per year on backup and recovery, this session looks at current trends in backup, alternatives that are available, and their maturity and applicability, as well as best practices to remediating current backup challenges.

Tuesday / 2:00 PM - 2:45 PM

Gartner Essentials: The IT Service Management Scenario

Kenneth Gonzalez, Research Director, Gartner

Digital business does not wait for IT service management to evolve by itself. I&O leaders and their teams must keep pace with the latest IT systems and intelligence to support new ecosystems and provide a compelling experience for their customers.

Tuesday / 2:00 PM - 2:30 PM

Gartner Zone: Reinvigorate Your Cyber Security Strategy with Benchmarking

Are you meeting your protection needs or are you limiting your effectiveness through outdated practices? 60% of businesses will suffer major failures due to the inability of security teams to manage digital risk. Build credibility by defining and communicating how capable you need to be protecting yourself. Understand why security benchmarking is the tool-of-choice to achieve the best ROI in anticipating and mitigating digital risk within the context of leading practices and peer-group comparisons.

Tuesday / 2:00 PM - 2:45 PM

How to Get the Most From Your IBM Mainframe Investment

Mike Chuba, Managing VP, Gartner

Fueled by the introduction of its latest generation of hardware, IBM is promoting the on-going relevance and importance of the mainframe platform. This session provides a snapshot into IBM’s strategies and what strategies users can employ to get the maximum return on their mainframe investment.
Key issues:
• What's the short-term and long-term future of the IBM mainframe?
• How will IBM's 2017 mainframe announcements affect the market?
• When will it make sense for current IBM mainframe customers to migrate to the newest product family or away from the platform entirely?

Tuesday / 2:00 PM - 2:45 PM

Is Cloud Computing Building or Destroying Your Infrastructure and Operations?

Milind Govekar, Research VP, Gartner

It has been more than a decade since cloud computing emerged. Digital business is accelerating cloud adoption, with some I&O organisations being at the periphery of this adoption. Learn where cloud computing is complementary and competing with I&O and how I&O organisations should evolve to accommodate and thrive in this environment.

Tuesday / 2:00 PM - 2:45 PM

Meetup: Delivering projects that enable business growth

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 2:00 PM - 2:45 PM

Meetup: Does DevOps have a role in your organization?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 2:00 PM - 2:45 PM

Meetup: How to effectively use co-lo facilities?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 2:00 PM - 3:00 PM

Roundtable: AIOps in the Real World

Colin Fletcher, Research Director, Gartner

An opportunity for participants to share their experiences and interests in using AIOps and related technologies


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 2:00 PM - 3:00 PM

Roundtable: Data Center Optimization and Retrofits — Getting the Most for Your Capital

David J. Cappuccio, VP Distinguished Analyst, Gartner

What are best practices in getting the most out of existing data centers or executing truly cost-effective retrofits?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 2:00 PM - 3:00 PM

Roundtable: Diversity in the Data Center

Katherine Lord, Managing VP, Gartner
Heeral Kota, Principal Research Analyst, Gartner

Research shows that workforce diversity correlates with increased profitability, a lower risk profile and more employee engagement. Information technology space remains monocultural, both in corporate IT and tech. sector. In this lunchtime session analysts involved in supporting diversity initiatives within Gartner will facilitate a conversation with attendees about WHY this is the case. We know that diversity makes good business sense. How will IT benefit from more diversity?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 2:00 PM - 3:00 PM

Roundtable: Top Concerns of I&O Organizations in the World of Education

Mike Cisek, Research Director, Gartner
Chirag Dekate, Research Director, Gartner

Many schools and universities find they have unique challenges in I&O — often constrained by lean organizations and limited budget. Come share your concerns and approaches.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 2:00 PM - 2:45 PM

Technical Insights: Developing a Cloud Implementation Framework

Mindy Cancila, Research VP, Gartner

Cloud computing is the most pivotal technology movement of this decade. It is imperative that organizations build cloud strategies to deliver innovation and meet the scale and agility needs for digital business. In this track, attendees will learn how to develop, implement and advance cloud strategies. Topics include how to select and design multiprovider architectures, reduce data center footprint by integrating IT infrastructure with public clouds, select and migrate applications, secure and manage cloud deployments.

Tuesday / 2:00 PM - 2:45 PM

Technical Insights: Selecting a Storage Approach for Stateful Application Containers

Anna Belak, Sr Research Analyst, Gartner

Containers are great for stateless applications at scale, but what about apps that need to persist data? This presentation will focus on the types of stateful applications that are suitable for containerization and what technical professionals should keep in mind as they embark on the journey of deploying Docker with persistent storage.

Tuesday / 2:00 PM - 2:45 PM

Use These Six Key Factors to Achieve Data Center and Cloud Outsourcing Deal Success

William Maurer, Research VP, Gartner

This session helps sourcing and procurement executives achieve deal success by understanding key inputs, marketplace solutions and risk factors, selecting the best vendor, negotiating a fair and balanced contract and managing the relationship.

Key issues:
• What are the key factors to achieve deal success?
• How do you incorporate them into your organization's processes?
• How do you incorporate these items in your contract?

Tuesday / 2:00 PM - 3:30 PM

Workshop: Staff Competencies for the High-Performing I&O Organization (CEB, now Gartner)

Christopher Mixter, Principal Executive Advisor, Gartner

As digitization advances and enterprise leverage of cloud and automation capabilities grows, I&O leaders are realizing that the deep technical SME skills that once differentiated their teams are increasingly "table stakes." Competencies such as organizational awareness, communication, relationship management, business results orientation and learning agility are becoming critical drivers of high performance in I&O. In this session, we will examine the key staff competencies that world-class I&O organizations place at the center of their staff hiring and development strategies to ensure that I&O plays a prominent role in digital business transformation.
In this session offered by CEB, now Gartner, you will leave with:
• Clarity on the staff competencies that drive high performance in I&O staff
• Examples of proven approaches for developing staff competencies
• Templates designed to help your I&O teams take ownership for their development plans


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 3:00 PM - 3:30 PM

Best Practices for Running Containers in Production

Arun Chandrasekaran, Research VP, Gartner

The rapid pace at which containers are being adopted in the data center will soon impact many I&O organizations. Infrastructure managers must embrace this change to address the demands of bimodal IT, but in a controlled and tactical manner.

Tuesday / 3:00 PM - 3:30 PM

How to Select the Right Cloud Management Tools

Dennis Smith, Research VP, Gartner

I&O leaders are challenged to manage private, public and multi-cloud services. This requires understanding the different types of cloud management tools along with the trends and the problems that can be addressed. This session will present a framework that organizations can use to select the right tools to manage their cloud deployments

Tuesday / 3:00 PM - 3:30 PM

Motivating the Unmotivated

Diane Berry, Research VP, Gartner

Many IT organizations with highly tenured staff often struggle with motivating them to become a digital ready workforce. The successful digital organization needs talent with a new range of skills, competencies and jobs. Participates will gain an understanding of the techniques and programs that CIOs and IT leaders can use to re-engage the workforce and maintain their relevancy in a digital world.

Tuesday / 3:00 PM - 3:30 PM

Rage Against Traditional Storage: Future Storage Technologies

Joseph Unsworth, Research VP, Gartner

Mechanical storage and 3-tier storage architectures is slowly dying. Current and upcoming solid-state technology is the future and data center infrastructure will not be homogenous, rather, it will be a mix of 3-tier storage, HCIS, and cloud-storage-based on application workloads, simplicity and cost. I&O leaders will benefit from a current and long-term outlook on solid-state technology and best practices on how best to determine and deploy their storage infrastructure.

Tuesday / 3:00 PM - 3:30 PM

Stretch Your Storage Capabilities, Not Your Budget

Stanley Zaffos, Research VP, Gartner

Software-defined storage, enterprise license agreements, and the growing acceptance of third-party maintenance are providing users with opportunities to improve the functionality and capacity of their storage infrastructure without breaking the bank. Of course avoiding the risks associated with these nonobvious refresh approaches is key to achieving their benefits and avoiding technical deficits. Key issues include:
• What are the benefits and risks of ELAs?
• How risky is the use of third party maintenance?
• Can SDS keep older arrays a useful component of modern storage infrastructures?

Tuesday / 3:00 PM - 3:30 PM

Successfully Scaling DevOps Adoption in I&O

George Spafford, Research Director, Gartner

DevOps has rapidly moved from a niche to a mainstream approach, but most I&O groups haven't addressed the fundamental people, cultural and skill changes required. Learn the key methods to build a solid foundation for DevOps to scale to be the primary I&O mindset.

Tuesday / 3:00 PM - 3:30 PM

Top Recommendations for Storage and Backup for Midsize Enterprises

Robert Rhame, Research Director, Gartner

This session identifies key trends in storage and backup either on premises or in the cloud that midsize enterprise IT leaders responsible for storage should leverage to help them to cut costs, improve productivity, and help their organization gain a competitive edge.

Tuesday / 3:00 PM - 3:30 PM

What You Need to Know When Comparing Costs of Build, Colocation and Cloud

Henrique Cecci, Research Director, Gartner

Comparing infrastructure costs over time can be a complex and difficult task. In this session, we will review the key concepts that should be considered when comparing costs of building a data center versus using colocation or cloud services, along with practical examples and three different scenarios.

Tuesday / 3:45 PM - 4:30 PM

Digital Transformation- From the Core to the Edge

Rebecca Gilstrap, Director of Strategy, Legrand
Yann Morvan, Director of Product Management, Legrand
Todd Schneider, Director of Product Management, Legrand North America

Please join us for a Solution Provider Session by Legrand!

Tuesday / 3:45 PM - 4:30 PM

Enterprise IT: How AIOps is Driving Digital Transformation

Chris Adams, President, Park Place Technologies

When key components of data centers fail, business suffers. As organizations undergo digital transformations, there’s a higher volume of data that needs to be managed proactively and efficiently. Park Place Technologies, joined by several other influential members of the IT community, discuss how they are meeting this need by future-proofing their service offering through a proprietary AIOps platform that will change data center service and efficiency forever. Peace of mind is about to be automated.

Tuesday / 3:45 PM - 4:30 PM

Hear from a Customer on Zerto and Ransomware

Jayme Williams, Senior Systems Engineer, Tencate

You're locked out of your systems and need to pay a ransom to get your data back?

Companies are faced with the threat of hackers impacting business. Learn from a fellow IT Professional on what it was like being hit with Ransomware before AND after implementing a true DR plan.

See how Zerto can mitigate the ransomware risk for you and get your business back ‘in business’ with minimal data loss.

Tuesday / 3:45 PM - 4:30 PM

How Composable Data Storage is Transforming the Cloud

Josh Epstein, Chief Marketing Officer, Kaminario
Carl Fulp, Chief Technology Officer, SVP, VION

Private clouds – whether on premises or with a managed service provider – fill a gap not addressed by public IaaS offerings. Composable storage enables private clouds that are optimized for modern web-scale applications while delivering the agility and operational simplicity of public cloud. Kaminario and ViON will lead a discussion covering NVMe-based composable storage infrastructure, advantages relative to the traditional storage array paradigm, and the potential for building autonomous datacenters based on composable infrastructure.

Tuesday / 3:45 PM - 4:30 PM

Hyperconverged Secondary Storage - Data Protection and Much More

Patrick Rogers, VP Marketing, Cohesity

Legacy secondary storage environment is complex and cost prohibitive to manage. Join this session to learn how leading enterprises are simplifying and consolidating their secondary storage infrastructures on Cohesity, a hyperconverged, scale-out secondary storage solution, and making their secondary data more productive.

Join to learn how -
Hyperconverged secondary storage is eliminating complexities of a silo’ed environment
Cohesity enables customers to increase efficiency, reduce TCO
You can leverage the economics of cloud services for secondary storage

Tuesday / 3:45 PM - 4:30 PM

Iron Mountain: Lessons Learned: Managing Change in a Hybrid IT World

Pat Parrish, Manager, Solutions Architect Team, Iron Mountain
Chris Bair, Vice President, Data Center, Iron Mountain

As the cloud landscape has evolved from the initial cloud-beta a decade ago to cloud-first to today's multi-cloud vision, IT organizations are required to change the way they prioritize budget, staff and operations. Join Iron Mountain executives for an interactive discussion on hybrid IT change management best practices with specific drill downs on colocation, cloud, data management and disaster recovery.

Tuesday / 3:45 PM - 4:30 PM

Ride the Next Wave of Computing To the Edge and Beyond!

Jonathan Seckler, Director, Dell EMC PowerEdge Server Solution Marketing, Dell EMC

Today’s reality is now augmented with all kinds of information.  How will our house ‘know’ what we need coffee in the morning? Or our car know where we want to go?  Data has to be collected and analyzed so that devices can really be smart.  We need to bring compute closer to data – at the edge.  Dell EMC with AMD is innovating servers to make edge computing ready to ride the next wave. 

Tuesday / 3:45 PM - 4:30 PM

Secure Foundation for IoT: Starts in the Data Center

Rajoo Nagar, Director of Product Marketing, Fortinet

Digital disruption is threatening the security of sensitive assets housed in the data center. IoT devices not designed with security in mind can enable unmonitored and unmanaged entrance and exit into the network . Lack of visibility and complexity in combatting escalating threats is compounded by the exposure of IoT devices to infection.

Join us to learn about how a secure foundation for IoT starts in the data center by using the principles of segmentation.

Tuesday / 3:45 PM - 4:30 PM

What’s Driving the Adoption of Object Storage?

Stefaan Vervaet, Senior Director, Western Digital

Western Digital surveyed customers to understand the value of object storage deployments. This session will cover those results and dive into the details of the top business drivers and use cases for adoption of object storage. Find out what’s on the mind of CIOs who deploy these new storage technologies.

Tuesday / 3:45 PM - 4:30 PM

When the Clouds Part: How to Better Manage Mixed Data Center Environments

Jeffrey Klaus, GM, Data Center Management Solutions, Intel Corporation, Intel

Does the shift from on-premise, private clouds to co-location and public/hybrid clouds demand more visibility and operational control than you think you can deliver? Fortunately, data center management tools keeps watch on power, thermal consumption, server health, and utilization, allowing better control. Join Intel and one of our key partners to learn how DCM enables real-time monitoring and precise management to lower operational costs and optimize infrastructure for today as you forecast for tomorrow.

Tuesday / 4:00 PM - 5:30 PM

Select Program Session and Networking Reception

James Alexander Gardner, High Tech Executive Partner, Gartner

4:00 – 5:00 p.m. Analyst Presentations | 5:00 – 5:30 p.m. Analyst-Hosted Reception
4:00 – 4:30 p.m. Inquiry Trends and Opportunity for IODC Providers with James Alexander
Gardner, Executive Partner, Gartner
4:30 – 5:00 p.m. Mind of the Solution Architect, Trends in IODC Architecture and How to
Message with Mindy Cancila, Vice President, Gartner Research
5:00 – 5:30 p.m. Peer Networking and Analyst One-on-One Discussions
Join our analysts for conversations featuring beverages and light hors d’oeuvres with James Gardner, Mindy Cancila, Joe Skorupa, Roger Cox, George Weiss & Jeff Hewitt.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 4:30 PM - 5:00 PM

Gartner Zone: Understanding the Value of Gartner — Cloud Security

Future Proof your Cloud Security strategy: Build and maintain the security and compliance of cloud with a growing body of practices, products and services with unbiased insight and expert advice.

Tuesday / 4:30 PM - 5:00 PM

Networking Break

Tuesday / 4:45 PM - 5:45 PM

Exclusive Roundtable for Senior Executive Circle: Organizing Bimodal I&O in the Era of Digital Business

Ed Holub, Research VP, Gartner

Traditional technology aligned I&O organization structures are ineffective at supporting the dynamics of a bimodal approach to enabling a digital business. Explore new organizational alternatives that embrace rather than respond to these new age challenges.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 4:45 PM - 5:45 PM

Roundtable: Backup/Recovery Modernization

Pushan Rinnen, Research Director, Gartner

This is the annual roundtable discussion on backup and recovery, where end-user organizations can share their ideas and experiences. Vendors are not permitted to attend.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 4:45 PM - 5:45 PM

Roundtable: I&O Automation Roadblocks and How to Remove Them

Robert Naegle, Research VP, Gartner

For most I&O leaders, in both large and midsize I&O organizations, the value of automation is understood. However, the reality of process definition, workflow design and task automation is difficult and expensive. This round table will invite participants to share and discuss challenges with their peers. We will identify the top blocking issues and discuss ways that roundtable participants have used to drive successful automation initiatives.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 4:45 PM - 5:45 PM

Roundtable: State of Dell EMC Storage One Year Later

Roger Cox, , Gartner-Enterprise IT Leaders

A roundtable to generate discussion about experiences with Dell EMC, subsequent to the acquisition of EMC by Dell


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 4:45 PM - 5:45 PM

Roundtable: Top 5 Trends Impacting Midsize IT Teams and Data Center Environments

Mike Cisek, Research Director, Gartner

Business leaders of midsize companies are experiencing a high level of confidence which MSE IT leaders can leverage for investment in key projects. In this session, we will discuss the major trends shaping Midsize Enterprises.
1 Adoption of Cloud inspired hybrid infrastructure
2 Opportunistic use of anything as a service
3 Enhanced security detection and response capabilities
4 Embrace platforms that optimize operations and customer experience
5. Exploitation of data and analytics to drive agility and strategy


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday / 5:00 PM - 5:45 PM

Guest Keynote: How IoT Creates Digital Ecosystems

Tom Koulopoulos, Founder, Delphi Group

First, the nature of the Internet of Things (IoT), and more specifically the IIot (Industrial Internet of Things), requires viewing the partnerships and extended networks of differing architectures, approaches to the cloud, and heterogeneous industry standards and conventions as a digital ecosystem. Digital ecosystems require a new approach to understanding the vulnerabilities and security issues across these extended networks - from new approaches to analyzing real-time infrastructure analytics to predictive models that can scale based on flexible computing models. The IoT extends the surface area at the edge of the digital ecosystems in a way that will rapidly expand not only the opportunities for the business and the scale of infrastructure and operations, but also challenge the I&O professional to reimagine their role at the center of their organization’s competitive standing.

Tuesday / 5:45 PM - 7:45 PM

Exhibit Showcase Networking Reception

Tuesday / 6:00 PM - 6:20 PM

Gartner Theater Session: Magic Quadrant for Cloud Infrastructure as a Service (IaaS)

Raj Bala, Research Director, Gartner

The Magic Quadrant for Cloud Infrastructure as a Service (IaaS) is one of the most widely read pieces of resarch across Gartner, and highlights the rapidly shifting landscape of IaaS providers such Amazon, Microsoft and Google.

Tuesday / 7:00 PM - 7:20 PM

Gartner Theater Session: Magic Quadrant for Public Cloud Infrastructure Managed Service Providers

Ron Blair, Research Director, Gartner

Organizations can benefit from selecting a high-quality managed service provider when implementing and operating solutions on Amazon Web Services, Microsoft Azure and Google Cloud Platform.

Attend this session to hear the results of Gartner's new Magic Quadrant covering Managed Service Providers for Public Cloud Infrastructure.

Day 4 / Wednesday, December 6, 2017
Wednesday / 7:00 AM - 8:00 AM

Attendee Breakfast - Networking by Topic

Configuration Management Issues
Strategies to Control Storage Growth
Dealing With Power & Cooling Issues
Tracking Software Licenses in The Cloud
Virtualization Management
Network Management Best Practices
Desktop Virtualization
Dealing With an Aging Workforce
How do You Deal With Social Media Within Your Organization?
Building a Private Cloud
Best Practices in IT Ops For Managing an Increasingly Mobile Workforce
Are You Migrating Away From the Mainframe?
Service-Level Agreements 
Are you moving from Unix to Linux?
Windows Server Migration Plans?
Unified Communications (UC)
How do you do TCO?
Senior Executive Circle Participants
Are you using aritifical intelligence/machine learning technologies?
Have you been the victim of ransomware? Best practices to avoid it…
Have you been involved in a blockchain project?
How is the European Union's GDPR affecting your I&O organization?
Best practices in the I&O organization working with your organization's security team

Wednesday / 7:00 AM - 6:00 PM

Registration

Registration hours for the day.

Wednesday / 7:15 AM - 8:00 AM

Diversity and Inclusion in IT: Tactics to Improve Gender Balance (CEB, now Gartner)

Kris van Riper, Practice Leader, Gartner

There are clear business benefits from the inclusion of women on teams that are making innovative, strategic decisions for the digital enterprise. However, across companies, women are significantly under-represented in IT leadership and many efforts to increase recruitment of women into IT fall short. In this session offered by CEB, now Gartner, we will explore real-world strategies to help IT leaders engage and retain women leaders.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 7:15 AM - 8:00 AM

Senior Executive Circle Breakfast: 10 Absolute Truths About Talent Management in Digital Business

Diane Berry, Research VP, Gartner

In this session, participants will learn the key characteristics of a successful transformation to a digital business. 10 fundamental tenets that research has shown to be critical to building the team of people who are capable of delivering the CIOs digital business vision for the enterprise.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 8:15 AM - 9:00 AM

Create and Execute an Innovative I&O Strategy

Ed Holub, Research VP, Gartner

I&O organizations typically live in a reactive mode responding to business and technology changes. Transition from surviving to thriving by creating and executing a well-defined I&O strategy that ensures an innovative focus balanced between strategic and tactical needs.

Wednesday / 8:15 AM - 9:00 AM

Gartner Essentials: The Compute Scenario — Perfect Storm of Shifting Market, Technology and Delivery Models

Philip Dawson, Research VP, Gartner
Daniel Bowers, Research Director, Gartner

Market drivers including HCIS, composable and high-performance compute infrastructures are creating new opportunities for I&O leaders. Furthermore, digital business use-case drivers and evolving requirements are necessitating adoption of new technologies, delivery models and new I&O strategies. Learn about the current state of the art in compute technologies, and about the best practices in navigating the emerging compute landscape.

Wednesday / 8:15 AM - 9:00 AM

Managing Software Asset Risks in the Cloud

Roger Williams, Research Director, Gartner

Business customers, who often have little understanding of the cost and complexity of software contracts, task IT professionals with moving workloads to cloud providers. Managing software licence costs and compliance in environments controlled by third parties is causing increasing concern.

Wednesday / 8:15 AM - 9:00 AM

Now You See It, Now You Don't. How to Monitor Increasingly Dynamic IT Environments

Gary Spivak, Managing VP, Gartner

Cloud, containers, microservices and serverless computing. Increasingly these technologies will become the core of many future IT architecture implementations. While these technologies will enable IT to more rapidly respond to the needs of the business, at the same time they will increasingly challenge our ability to monitor and control them. In this presentation, we'll dive into how these add to the uncertainty of the IT environment and talk about the steps that IT organizations can take to improve their visibility into this increasingly dynamic world.

Wednesday / 8:15 AM - 9:00 AM

Reimagining Data Centers on the Edge — The Edge Computing Roadmap

Bob Gill, Research VP, Gartner

This presentation will detail the edge computing roadmap, which describes the impact and possibilities of reimagining the data center, placing compute, storage, and networking resources as close to the users, sources and sinks, of data as possible. From geographically distributed, micro data centers, to processing hubs/collection points for IOT devices, and even single tenant augmentation of public cloud, edge topology and evolving infrastructure will drive tectonic shifts in how we consider data centers.

Wednesday / 8:15 AM - 9:00 AM

Risk Management: How to Develop an Exercise Management Strategy

Roberta J. Witty, Research VP, Gartner

IT operations, IT disaster recovery and IT risk management leaders must assess the strengths and weaknesses of recovery plans to ensure the organization's ability to survive disruptions. An exercise management strategy provides a comprehensive approach to assessing the effectiveness of recovery plans. This session will discuss the best practices for developing such a strategy including: 1) How to make the business case for recovery plan exercising; 2) Understanding the goals and benefits of recovery plan exercising; and 3) How to leverage automation for exercise management tasks.

Wednesday / 8:15 AM - 9:00 AM

Technical Insights: Developing a Multiprovider Governance and Management Strategy for Public Cloud

Mindy Cancila, Research VP, Gartner

Companies are embracing the public cloud and many are selecting more than one strategic provider. IT leaders must develop a management strategy to ensure governance and operational excellence when adopting public cloud services from multiple public cloud providers. Join this session to learn best practices for optimizing cloud costs, establishing governance policies and evaluating tooling alternatives.

Wednesday / 8:15 AM - 9:00 AM

When Will AI Replace Your IT Service Desk?

Kenneth Gonzalez, Research Director, Gartner

Hype about AI grows and consumers become familiar with virtual assistants outside the office. I&O leaders are keen to exploit this to optimize the IT service desk, but neither the technology nor the workplace culture are ready to depend on virtual agents in 2017. When will this happen and how should I&O leaders prepare now?

Wednesday / 9:15 AM - 10:00 AM

CTERA Networks: Driving Digital Transformation at McDonald's

Joel Eagle, Senior Director – Technology & Architecture, McDonald's

This presentation will examine how McDonald's modernized legacy IT infrastructure and file services delivery for thousands of corporate users. We will detail the digital transformation underway at the McDonald’s new global headquarters in Chicago, which has spurred the replacement of legacy file servers, tape backup, and file sharing applications with a fully secure, cost-effective, and easily-managed file services platform optimized for performance in an enterprise environment.

Wednesday / 9:15 AM - 10:00 AM

IT Asset Lifecycle Management: How to Stay on Budget and Innovate

Mark Nichols, Chief Product Officer, Curvature

Why lock yourself into vendor upgrade timelines? Why not adopt a strategy customized for your underlying hardware and maintenance? Optimize your IT infrastructure by extending the lifecycle of your existing hardware, continue to purchase best-of-breed equipment, and maintain current and previous-generation hardware. A 10-year look back to 2007 shows how impactful this strategy is for both IT performance and cost savings.
Prepare now for the next 10 years.

Wednesday / 9:15 AM - 10:00 AM

No Tunnels, No Boundaries: Session Smart Routing for SD-WAN

Andy Ory, CEO, 128 Technology

128 Technology has developed a new software-based approach to routing – using session-smart technology – that makes networks simpler, smarter, and more secure. Hear from the company's CEO about how Session Smart routing is re-shaping the way organizations design, deploy, and operate real-world networks.

Wednesday / 9:15 AM - 10:00 AM

Store More, Spend Less, and Grow Your Business Faster

Brian Carmody, Chief Technology Officer, Infinidat

Your company is embracing big data, analytics and IoT, and your infrastructure can’t keep up. How can recent breakthroughs in data storage help you gain competitive advantage? In this session, you’ll discover a new storage architecture that makes it possible to store more and spend less while accelerating your path to innovation. Learn how this novel approach solves the age old problems of performance, availability, scalability AND affordability, in a simply better way.

Wednesday / 9:15 AM - 10:00 AM

The Path to Data Center Modernization

Ian Foo, Director, Product Marketing & Branding, Network Product Line, Huawei
Michael Issa, Senior Director of Storage Product Strategy, Huawei

Disruption in every industry typically drive massive change in which new technological solutions vastly improve customer experiences and services.
Converged data and software defined network solutions can significantly reduce the time and cost of deploying, provisioning, and managing data center components, while decreasing time to value for IT investments. This session discusses the fundamental shift from building piecemeal static infrastructure to leveraging integrated solutions and software defined networking. Effective options for data center modernization and cloud-enablement in the areas networking, flash storage, hyper-converged platforms, and data availability will be explored.

Wednesday / 10:15 AM - 11:00 AM

Case Study: AmerisourceBergen: Transforming Infrastructure for a Cloud-first Strategy

Ty Mallard, Vice President of Infrastructure Services , AmerisourceBergen

AmerisourceBergen (ABC) provides pharmaceutical products, value-driving services and business solutions that improve access to care. In 2015, ABC embarked on a multi-year transformation of their global data center and network services focused on reducing complexity, enhancing security, increasing standardization, and operating cost reductions. This effort would enable ABC’s cloud strategy of being cloud-first minded and architecturally-led to leverage the right combination of private, hybrid, public, and SaaS solutions to drive optimal business value. This presentation will outline the challenges ABC faced in this journey, the steps taken to overcome these challenges, and the successes and lessons learned in the process.

Wednesday / 10:15 AM - 11:00 AM

Case Study: Implementing and Managing Hyperscale Cloud-based Recovery

Jayme Williams, Senior System Engineer, TenCate

Cloud services surround us all lately and are advertised to be simple, cheap and easy to use. This session will focus on one companies journey through the process of adopting, planning and implementing cloud-based services. We will cover the before and after as well as the not so easy parts of adoption – the changing job role of the system engineer.

Wednesday / 10:15 AM - 11:00 AM

Case Study: Kick-starting Innovation Change in Large Organizations

Mark Brown, Senior Vice President, U.S. Bank Technology Strategy

I&O teams are often very conservative and slow to adapt to the changing world around them. This session will cover how a large, conservative company is driving change and innovation within its I&O organization and practical lessons learned from their continuing journey.

Wednesday / 10:15 AM - 11:00 AM

Case Study: Moving Petabytes of Data to the Public Cloud

Shiva Paranandi, Senior Vice President of Technology, Hightail

Migrating petabytes of data to public cloud storage services is fraught with challenges. Hightail moved both applications and storage to the public cloud, but extensive planning was necessary to orchestrate the seamless migration of data without interrupting the delivery of their service. This session will cover Hightail’s evaluation of the public cloud providers and ultimately the migration process to the selected vendor

Wednesday / 10:15 AM - 10:45 AM

Gartner Zone: Reinvigorate Your Cyber Security Strategy with Benchmarking

Are you meeting your protection needs or are you limiting your effectiveness through outdated practices? 60% of businesses will suffer major failures due to the inability of security teams to manage digital risk. Build credibility by defining and communicating how capable you need to be protecting yourself. Understand why security benchmarking is the tool-of-choice to achieve the best ROI in anticipating and mitigating digital risk within the context of leading practices and peer-group comparisons.

Wednesday / 10:15 AM - 11:00 AM

Town Hall: Software-Defined — Hype or Hope?

Joe Skorupa, VP Distinguished Analyst, Gartner
Julia Palmer, Research Director, Gartner
Philip Dawson, Research VP, Gartner
Neil MacDonald, VP Distinguished Analyst, Gartner
John McArthur, Research Director, Gartner

This town hall will cover all aspects of software-defined, ranging from networking, storage, security and more. Attendees can ask a panel of analysts direct questions, or learn from questions posed by peers.

Wednesday / 11:15 AM - 11:45 AM

"IPA": A Proven Cloud Strategy for IT Modernization

Brad Schick, Chief Technology Officer, Skytap

Learn how to gain greater operating efficiency and agility without discarding existing investment, or spending time and resources on rearchitecting initiatives. Successful IT modernization iteratively evolves the Infrastructure, Processes, and Architecture (IPA) powering core business systems. We’ll discuss how IPA delivers cloud migration benefits, how operations can empower development with self-service resources, and how to reduce costs with cloud services.

This talk pairs best with your favorite India Pale Ale, or root beer.

Wednesday / 11:15 AM - 11:45 AM

Cloud-based, Analytics-powered Systems Management: Cisco Intersight

James Leach, Director of Platform Strategy for UCS, Cisco

In this customer-driven session, learn about Cisco Intersight, the new management cloud for Cisco UCS and HyperFlex. The combination of cloud-connected infrastructure management and predictive analytics creates exciting new opportunities to simplify and improve IT operations. This session will include discussions with users as well as a brief architecture and strategy overview. Join us for this practical exploration of the future systems management.

Wednesday / 11:15 AM - 11:45 AM

Digital Transformation. CTO Learnings from the Core of the Internet

Jan Paul Dekker, Chief Technical Officer, NL-ix

At the core of the internet, connectivity is critical and the last place you’d look for Digital Transformation. Yet NL-ix transformed their culture, skills, and technology to become one of the largest public internet exchanges and wholesale cloud interconnect providers. In this session, CTO Jan Paul Dekker will share his experience in how NL-ix overcame these challenges to deliver an automation-centric, software-driven infrastructure that reduced operational costs and dramatically improved scalability, competitiveness and customer experience.

Wednesday / 11:15 AM - 11:45 AM

Gap Inc.’s Transformation & Cloud Migration with PagerDuty

Kartik Garg, Director DevOps, Gap Inc.
Lauren Wang, Director, Solutions Marketing, PagerDuty

Gap is undergoing a massive digital transformation that now spans 5 brands, nearly 4000 stores worldwide, and multiple e-commerce sites. In this journey, Gap has relied on PagerDuty to empower its teams as it moves from a traditional NOC to a hybrid DevOps model and migrates critical workloads to the cloud. Come along and learn about Gap's experience and walk away with actionable insights on how to improve operational agility while driving business results.

Wednesday / 11:15 AM - 11:45 AM

IT Transformation for Real – Top Lessons Learned

Jonathan Siegal, VP, Product Marketing, Dell EMC

IT transformation is here and now. Driven by software-defined, cloud, mobile, and big data, it is invading, provoking, and changing how businesses are run across industry segments. Hear from Dell EMC customers who have gone all-in on IT transformation and their top lessons learned from the journey.

Wednesday / 11:15 AM - 11:45 AM

MetLife Best Practices: Infrastructure Performance Management, Services Assurance, IT Agility

John Gentry, CTO, Virtual Instruments
Shane Klosowski, Director, Storage Capacity Planning & Engineering, MetLife

What does it really take to scale, support and deliver business-critical workloads while ensuring performance throughout constant change at a break-neck pace in modern data centers? Though every business is different, requirements for flawless end-user experiences are not. Join MetLife’s Shane Klosowski, Director, Storage Capacity Planning & Engineering for a behind-the-scenes look at the tools, platforms and strategies that enable his teams to collaboratively and proactively manage and assure performance with confidence and precision.

Wednesday / 11:15 AM - 11:45 AM

Put Your Enterprise Applications in the Fast Lane

Lei Yang, Sr. Product Solutions Manager, Tintri

Want public cloud agility for your enterprise applications? You need the right foundation with open APIs at the right level that enable automation and orchestration. With this session learn how to have the right visibility into your mission-critical applications. Learn how to enable your DevOps team with zero-copy data sync which will speed up the dev cycle and automate build/test. Join our session to see real-world workflows and put your business in the fast lane.

Wednesday / 11:15 AM - 11:45 AM

VMware Cloud Foundation – Fastest Path to Hybrid Cloud

John Gilmartin, GM & VP, Integrated Systems Business Unit, VMware

As organizations look to shift to a more agile, service-oriented IT model leveraging both private and public clouds, architecting and managing clouds remain time-consuming and complex. In this session, we share how VMware Cloud Foundation provides customers the simplest and fastest path to the hybrid cloud. We will discuss how the latest improvements to this integrated software platform deliver simple, secure, and agile cloud infrastructure to accelerate IT service delivery for all applications and environments.

Wednesday / 11:45 AM - 12:45 PM

Attendee Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Wednesday / 11:45 AM - 12:30 PM

Building Security in to the Core of the Data Center

Ross Mauri, General Manager, IBM Z, IBM

Thwart cyber-attacks and transform to a secure cloud data center with new and unique security capabilities that encrypt all your application data in the system, at low cost and with no impact to service levels. and protect against both external and internal threats.

Wednesday / 11:45 AM - 1:45 PM

Exhibit Showcase Dessert Reception

Wednesday / 12:00 PM - 12:20 PM

Gartner Theater Session: Magic Quadrant for Wired and Wireless LAN Infrastructure

Bill Menezes, Principal Research Analyst, Gartner

A discussion of the trends and rankings presented in the MQ and CC for wired and wireless LAN, updated for 2017 with significant criteria changes to reflect the increasing importance of network services software application over hardware "speeds and feeds," especially with the emerging demands created by IoT.

Wednesday / 1:30 PM - 1:50 PM

Gartner Theater Session: Magic Quadrant for IT Service Management Tools

Rich Doheny, Sr Research Analyst, Gartner

This session will focus on the Magic Quadrant for IT Service Management Tools.

Wednesday / 1:45 PM - 2:45 PM

Exclusive Roundtable for Senior Executive Circle: I&O Leadership Vision in the Digital Age

Milind Govekar, Research VP, Gartner

I&O leadership vision has to accommodate agility as one of the key goals to enable and support enterprise digital initiatives. Discuss and learn from your colleagues how this can become part of the I&O culture, going forward.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 1:45 PM - 2:30 PM

Guest Keynote: Sailing the Cyber Sea — The New Realities of 21st Century Security

James Stavridis, Admiral , United States Navy (Retired)

Emerging security concerns will be addressed in the future with a combination of cyber capabilities, unmanned vehicles and drones and special operations forces. In particular, the reach and function of cyber tools will change how we view the world and keep ourselves safe in it. Admiral James Stavridis lays out the future of 21stcentury security tools that are very untraditional in their reach and application. He describes for audiences how the world of international defense is fundamentally changing before our eyes, and how that will impact business, personal life and the global marketplace.

Wednesday / 1:45 PM - 2:45 PM

Roundtable: All Things Flash Storage

Joseph Unsworth, Research VP, Gartner

An interactive user roundtable exploring all aspects of Flash storage deployments — best practices and competitive landscape.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 1:45 PM - 2:45 PM

Roundtable: Efficiency in Information Governance: Align Optimization, Risk and Data Value Initiatives

Garth Landers, Research Director, Gartner

Information governance requirements are quickly growing as organizations struggle with managing optimization, risk and value associated with data. Aligning data management/governance initiatives provides great dividends. How to speak a common "Information" or "Data" language across the organization? How can an organizations align data/storage management initiatives and budgets? How can data governance at the organizational level drive business without getting bogged down?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 1:45 PM - 2:45 PM

Roundtable: It's Not the Network! (and How to Prove It)

Sanjit Ganguli, Research Director, Gartner
Simon Richard, Research Director, Gartner

This roundtable will discuss ways that network operations teams can monitor, troubleshoot and quickly identify the root cause of performance problems.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 1:45 PM - 2:45 PM

Roundtable: Private Cloud Versus Public Cloud, Pros and Cons

Dennis Smith, Research VP, Gartner

This session will allow I&O leaders to interact with peers in other organizations around their public and private cloud plans.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 2:30 PM - 3:00 PM

Networking Break

Wednesday / 3:00 PM - 3:30 PM

Delivering Reliable Customer-Centric IT Services With Splunk

Scott Hamrick, IT Director, PwC

Most IT organizations, despite having deployed many tools and technologies, are ill-equipped to innovate and operate in today’s digital world. Learn how one of the world’s largest professional services companies, supporting a global network of 223,000 people in 157 countries, specializing in audit, assurance and tax, use Splunk IT Service Intelligence (ITSI) to gain end-to-end visibility across their service stack, reduce unplanned downtime, ensure quality experience to its clients and enable faster data-driven business decisions.

Wednesday / 3:00 PM - 3:30 PM

Does Dev Take-On Ops in the Cloud-Native Era?

Cameron Haight, Vice President & Chief Technology Officer, VMware
Dev Nag, Sr. Director, VMware

Cloud-native infrastructure fundamentally changes how software operates, and with it, development teams are taking on more responsibilities for their code in production. This talk will discuss how far should Dev go in taking on Ops responsibilities, how in return should Ops’ responsibilities evolve in the era of cloud-native, and finally what does this all mean in terms of new approaches to monitoring and tooling.

Wednesday / 3:00 PM - 3:30 PM

Modernize Your IT with DELL EMC Storage and Data Protection Solutions

Bob Fine, Senior Consultant, Product Management, Dell EMC

Businesses are going through IT transformation and modernizing their data centers. Learn about the Industry’s most comprehensive portfolio of Best of breed Storage and Data Protection Products and how it helps modernize your IT infrastructure with innovations across all-flash, software-defined, cloud-ready solutions.

Wednesday / 3:00 PM - 3:30 PM

Modernizing Data Center Operations in the Age of Cloud - a NetOps Journey

How to move beyond traditional networking and bring web-scale efficiencies such as automation and scalability to your data center operations.

Wednesday / 3:00 PM - 3:30 PM

Service Operations Management - Solving IT Faster

John Haley, Director of Product Marketing, BigPanda

Service Operations is the people, processes and enabling technologies required to keep both modern and legacy applications and infrastructure up and running. The BigPanda platform provides IT integration, automation and analytics solutions to enable enterprise agility and innovation. BigPanda, together with a panel of distinguished customers, will discuss the challenges of IT and the importance of change.

Wednesday / 3:00 PM - 3:30 PM

The Journey to Multicloud in the Cisco Data Center

Daniel McGinniss, Senior Director, DC Networking Product Marketing, Cisco

The IT landscape is quickly evolving. The walls of the data center are becoming permeable, application-aware membranes that deliver the security, connectivity and control business require. New applications are taken from concept to launch in days, extending globally soon after. Today’s data center is naturally and necessarily multicloud. Learn how Cisco is thinking multicloud first and evolving its products to manage, analyze, and secure multiple data centers and public clouds in a seamless manner.

Wednesday / 3:00 PM - 3:30 PM

The New Normal: DevOps, Infrastructure as Code, and Monitoring in Hybrid Environments

Jeff Behl, Chief Product Officer, LogicMonitor

Hybrid environments are the new normal for Enterprise organizations. It’s no secret that the cloud offers strategic advantages, but IT leaders must also re-architect their physical datacenter to achieve organizational agility. Join this session to learn how LogicMonitor Operations team successfully navigated changes to DevOps, Infrastructure as Code, and monitoring in hybrid environments.

Wednesday / 3:45 PM - 4:15 PM

How High-Performance Compute Will Impact Your Digital Business Strategies

Chirag Dekate, Research Director, Gartner

Emerging digital business strategies like IoT, digital twins and deep learning are driving I&O leaders to evolve their datacenter strategies. Learn about the latest advances in high-performance computing and how I&O leaders can leverage high performance compute infrastructures to accelerate their digital business initiatives.

Wednesday / 3:45 PM - 4:15 PM

If You Think SDN is the Answer, You’re Asking the Wrong Question

Joe Skorupa, VP Distinguished Analyst, Gartner

There has be a lot a lot of confusion regarding SDN. Rather than focusing on architectural definitions, this session focuses on the problem to address: How to deliver data center network automation and orchestration, regardless of the underlying architecture.

Wednesday / 3:45 PM - 4:15 PM

Practical and Actionable Realities of Cost Optimization

David Edward Ackerman, Research VP, Gartner

Lots of new ideas come along, but the constant pressure to focus on cost optimization persists. This session provides actionable approaches to cost optimization for infrastructure and application services. We will focus on viable options that the sourcing and vendor management team can do now to see results within the next six to eighteen months.
Key issues:
• What key elements drive cost optimization?
• Which cost optimization efforts are easier and quicker to achieve?
• How do you sustain cost optimization over the life of a contract?

Wednesday / 3:45 PM - 4:15 PM

Succession Planning for Leadership in the Age of Digital Transformation

Diane Berry, Research VP, Gartner

Many enterprises face enormous opportunities and challenges in an era of unparalled change in digital transformation. They need a cadre of leaders who can effectively lead the organization into the future. Many organizations face the dilemma with respect to how to balance the leadership capabilities required to respond to digital disruptions while managing technology operations. In this session, participants will learn how to develop and implement succession planning to build and strengthen the leadership pipeline for the digital future.

Wednesday / 3:45 PM - 4:15 PM

The Five Technology Trends Impacting the Midsize Enterprise

Mike Cisek, Research Director, Gartner

Technologies that can improve business outcomes midsize enterprises are the focus of the 2017 MSE Hype Cycle. The five trends driving the use of technology provide MSE leaders with insight into how to leverage specific technologies to address self identified challenges and priorities.

Wednesday / 3:45 PM - 4:15 PM

Town Hall: Cloud

Dennis Smith, Research VP, Gartner
Neil MacDonald, VP Distinguished Analyst, Gartner
Thomas J. Bittman, VP Distinguished Analyst, Gartner
Rakesh Kumar, Managing VP, Gartner

This session will provide the audience an opportunity to ask cloud-related questions to a panel of Gartner analysts.

This town hall will cover all aspects of the cloud, including IaaS, PaaS, SaaS, and more. Attendees can ask a panel of analysts direct questions, or learn from questions posed by peers.

Wednesday / 3:45 PM - 4:15 PM

Visibility Gaps Can Imperil Your Cloud Initiatives!

Sanjit Ganguli, Research Director, Gartner

Discusses the visibility gaps to consider when migrating to the cloud.

Wednesday / 4:30 PM - 5:15 PM

Ask the Analyst: Creating a Strategy for Storage and Backup for a Midsize Enterprise

Robert Rhame, Research Director, Gartner

Infrastructure and operations leaders responsible for storage in midsize enterprises should leverage specific technologies and deployment models to help them to cut costs, improve productivity and help their organizations gain a competitive edge. This session will allow for a forum to discuss best practices.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 4:30 PM - 5:15 PM

DevOps Requires Faster Organizational Learning

George Spafford, Research Director, Gartner

IT leaders are launching DevOps initiatives amid growing demand for faster and more agile IT. For DevOps to deliver the desired speed, organizations must learn more quickly. We discuss the nature of organizational learning, and how IT leaders can speed learning and DevOps success.
Key issues:
• Create a culture that enables and encourages learning by identifying and resolving issues with job descriptions, objectives and performance measures that could inhibit trust and open communication.
• Accelerate knowledge creation by issuing more frequent releases with a rapid feedback and learning loop.
• Accelerate knowledge transfer by making knowledge sharing an explicit part of job descriptions and objectives, and by encouraging, celebrating and rewarding the sharing of information.
• Improve knowledge retention by documenting knowledge and making it easily accessible.
• Measure the impacts of organizational learning by tracking improvements in cost, quality, time to complete a function and mean time to value (MTTV).

Wednesday / 4:30 PM - 5:15 PM

Meetup: Capacity Planning in An Increasingly “Spikey” World

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 4:30 PM - 5:15 PM

Meetup: How do you deal with social media within your organization?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 4:30 PM - 5:15 PM

Meetup: Using Solid-State Arrays

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 4:30 PM - 5:30 PM

Roundtable: Data Center and Cloud Strategies – Making Them Real

David J. Cappuccio, VP Distinguished Analyst, Gartner

What are enterprises doing to insure data center and cloud strategies are aligned, and what is the end game?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 4:30 PM - 5:30 PM

Roundtable: I&O Automation Reality Check

Milind Govekar, Research VP, Gartner

This roundtable will discuss where automation is providing value in I&O and where it is not. Please participate and share your ideas of where you see automation in your organisation today, and how will it evolve in the future.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 4:30 PM - 5:30 PM

Roundtable: Negotiate Your Service Desk Deal With Confidence

Kenneth Gonzalez, Research Director, Gartner

No one wants to spend more than they should to get their next service desk tool, but if you're waiting until the end to "see how well you did," you've likely left a lot of money on the table. During this session, we'll describe the key things you can do to select the right product and get the best price.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 4:30 PM - 5:30 PM

Roundtable: Recovery Tiering Best Practices and Lessons Learned

Roberta J. Witty, Research VP, Gartner

This roundtable will allow summit participants to exchange best practices and lessons learned in regards to creating a viable and effective recovery tiering model that applies the appropriate investment to the recovery needs of the organization.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 4:30 PM - 5:15 PM

Simplify Bimodal Delivery With Commercial Off-the-Shelf Infrastructure

Philip Dawson, Research VP, Gartner

This session addresses how to simplify the infrastructure portfolio and develop common off-the-shelf infrastructure. COSI allows I&O leaders to discover and define bimodal infrastructure assessing its stack and state in the context of people/process and product/provider. It then allows decisions on infrastructure delivery to help rationalize, renovate, replace, relocate or retire infrastructure and manage change where necessary. It works for bimodal infrastructure on-premises and off-premises, both hosted and cloud.
This session helps IT organizations simplify infrastructure delivery looking at three key issues:-
• How to simplify the portfolio with common, off-the-shelf infrastructure?
• How to discover and define the infrastructure stack and state on-premises and off-premises?
• What do you need to decide and deliver to help rationalize/retire, renovate/renew or relocate bimodal infrastructure workloads?

Wednesday / 4:30 PM - 5:15 PM

Technical Insights: Docker Containers in the Windows World

Anna Belak, Sr Research Analyst, Gartner

Containers are taking the Linux world by storm, but Microsoft's active participation in this space has brewed up some interesting offerings. Join this session to gain an understanding of Windows containers and the effect these recent developments will have to the Windows ecosystem and you.

Wednesday / 4:30 PM - 5:15 PM

Technical Insights: Hyperconvergence Today — A Technical Market Guide

Paul Delory, Research Director, Gartner

A discussion of several critical emerging architectural decisions in the hyperconverged and software-defined data center markets, plus an in-depth head-to-head comparison of the leading hyperconverged vendors.

Wednesday / 4:30 PM - 5:15 PM

Technical Insights: Networking in the Cloud — Amazon Virtual Private Cloud and Microsoft Azure Virtual Network Best Practices

Simon Richard, Research Director, Gartner

Unplanned VNet and VPC networking deployments will hinder successful cloud implementation and often requires redesign as more workloads are deployed in the cloud. This session will address how cloud networking is different from enterprise networking, how to design and create VNet and VPC with scalability in mind, and the best practices for VNet and VPC architectures.

Wednesday / 4:30 PM - 5:15 PM

The Business Impact of IoT

Peter Havart-Simkin, Research Director, Gartner

This session will discuss the new business opportunities that cloud IoT solutions can deliver and how cloud IoT architectures play a significant role in being able to deliver them including the business organizational and skills challenges that result.

Wednesday / 4:30 PM - 5:15 PM

The State of Cloud Storage

Raj Bala, Research Director, Gartner

An overview of what's happening in this broad cloud storage space covering public cloud storage, object storage, etc.

Wednesday / 4:30 PM - 6:00 PM

Workshop: Staff Competencies for the High-Performing I&O Organization (CEB, now Gartner) Repeat

Christopher Mixter, Principal Executive Advisor, Gartner

As digitization advances and enterprise leverage of cloud and automation capabilities grows, I&O leaders are realizing that the deep technical SME skills that once differentiated their teams are increasingly "table stakes." Competencies such as organizational awareness, communication, relationship management, business results orientation and learning agility are becoming critical drivers of high performance in I&O. In this session, we will examine the key staff competencies that world-class I&O organizations place at the center of their staff hiring and development strategies to ensure that I&O plays a prominent role in digital business transformation.
In this session offered by CEB, now Gartner, you will leave with:
• Clarity on the staff competencies that drive high performance in I&O staff
• Examples of proven approaches for developing staff competencies
• Templates designed to help your I&O teams take ownership for their development plans


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 5:30 PM - 6:00 PM

Agile Infrastructure and Operations in Five Steps

Hank Marquis, Research Director, Gartner

I&O leaders need to deliver services faster, better and cheaper than previously possible -- they must become more agile. They also need to support DevOps and accelerated application delivery. I&O leaders struggling to optimize IT operations can become more agile quickly by following five steps to build a high-performance, business-aligned I&O organization.

Wednesday / 5:30 PM - 6:00 PM

Considerations for Successful SDS Deployments

Stanley Zaffos, Research VP, Gartner

Software-defined storage promise lower acquisition and ownership costs, more agility and more flexibility. These benefits are sometimes real, but unless the risks inherent in SDS instantiations are accounted for they can easily evaporate or become negatives.

In this presentation, we examine the relative strengths and weaknesses of SDS versus SAN and NAS arrays, and methodologies for choosing workloads that can best take advantage of each paradigm by exploring the following key issues:

• Does SDS actually lower acquisition and ownership costs?
• How do hardware and architectural decisions affect SDS availability, performance, and facilities requirements?
• What makes applications SDS versus storage array friendly?

Wednesday / 5:30 PM - 6:00 PM

DevSecOps: Seamlessly Integrating Security Into DevOps

Neil MacDonald, VP Distinguished Analyst, Gartner

Traditional security approaches won't work well with DevOps-style workflows, yet organizations are tasked with the security and compliance of the applications and services that are delivered from these rapid development processes. This short presentation will outline specific best practices to integrate security into DevOps, delivering DevSecOps, without breaking the collaborative nature of DevOps.

Wednesday / 5:30 PM - 6:00 PM

How to Navigate On-Premises and/or Hybrid Container Frameworks

Dennis Smith, Research VP, Gartner

I&O leaders deploying containers for critical use cases need operational tooling to manage application development life cycle. This includes evaluating the capabilities and use case fit of leading container management solutions. This session will present a framework for how enterprises can evaluate on-premises/hybrid container management systems.

Wednesday / 5:30 PM - 6:00 PM

Magic Quadrant for Data Center and Infrastructure Utility Services Outsourcing, North America

William Maurer, Research VP, Gartner
David Edward Ackerman, Research VP, Gartner

This session provides attendees with an overview of the data center Magic Quadrant in North America for 2017, the providers, their positions and key facts gathered from both providers, and their formal and informal references.
Key Issue:
Who are the data center providers that I can look to when outsourcing my infrastructure?

Wednesday / 5:30 PM - 6:00 PM

Magic Quadrant for Disaster Recovery as a Service (DRaaS)

Ron Blair, Research Director, Gartner

This session showcases the Gartner Magic Quadrant for Disaster Recovery as a Service. DRaaS emerged to address the need of IT organizations — which did not have the required staffing and/or secondary center facility — to support increasingly aggressive recovery-time targets. Learn how to leverage the DRaaS MQ when choosing among the 500+ providers in the marketplace and avoid underserving or overcharging the business.

Wednesday / 5:30 PM - 6:00 PM

Magic Quadrant for Global Network Service Provider

Ted Corbett, Research Director, Gartner

As organizational computing and communications disperse with the adoption of cloud, digital enterprises need to assess and select telecommunications carriers very carefully. No single provider can fully serve clients across multiple global regions, with a combination of mature, stable services and emerging technologies like SD-WAN and vCPE.

Wednesday / 5:30 PM - 6:15 PM

Meetup: Cloud Storage – What are you doing?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 5:30 PM - 6:15 PM

Meetup: Disaster Recovery Strategies

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 5:30 PM - 6:15 PM

Meetup: How is Digital Business impacting you?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday / 5:30 PM - 6:00 PM

Take These Four Steps Now to Transform Your Network to Support Digital Business

Joe Skorupa, VP Distinguished Analyst, Gartner

Over the next five years, networking will be a critical infrastructure asset to support cloud and digital business initiatives. How networks are funded, designed and operated and how teams responsible for networking are measured and rewarded must change now to achieve the required transformation.

Wednesday / 6:00 PM - 8:00 PM

BMC Software Hospitality Suite

Please join us for BMC Software's Hospitality Suite!

Wednesday / 6:00 PM - 8:00 PM

CTERA Networks Hospitality Suite

Please join us for CTERA Networks Hospitality Suite!

Wednesday / 6:00 PM - 8:00 PM

Huawei Technologies Co. LTD Hospitality Suite

Please join us for Huawei Technologies Co. LTD Hospitality Suite!

Wednesday / 6:00 PM - 8:00 PM

Intel Chips + Bytes Cantina

Hybrid Cloud you wish to use. Bring balance to your data center it will. In a world where there is no try—there is only do—use the force of Intel technology to transcend the universe of light and dark to help your business reach the entire cosmos. Join Intel with your colleagues as you enjoy food, drinks, prizes, and fun at an evening that will prove to be out of this galaxy.

Wednesday / 6:00 PM - 8:00 PM

Pure Storage Hospitality Suite

Please join us for Pure Storage's Hospitality Suite!

Day 5 / Thursday, December 7, 2017
Thursday / 7:00 AM - 8:00 AM

Attendee Breakfast

Attendee breakfast hours for the day.

Thursday / 7:00 AM - 12:15 PM

Registration

Registration hours for the day.

Thursday / 8:15 AM - 8:45 AM

Closing Keynote: Interactive Polling Results From the Event

Mike Chuba, Managing VP, Gartner
Dave Russell, VP Distinguished Analyst, Gartner
Katherine Lord, Managing VP, Gartner

A review of some of the more impactful and/or surprising results from the 2016 Gartner Data Center Conference live polling results. This is a great chance to see what your peers were thinking in the sessions that you were not able to attend.

Thursday / 9:00 AM - 9:45 AM

Cloud IoT — What Is So Special About It?

Peter Havart-Simkin, Research Director, Gartner

A general introduction to IoT and IoT architecture identifying the major differences between conventional IoT cloud solutions and cloud IoT deployments highlighting edge computing, high velocity data ingestion and on-the-fly analytics.

Thursday / 9:00 AM - 9:45 AM

Four Key Server Virtualization Decisions

Thomas J. Bittman, VP Distinguished Analyst, Gartner

Server virtualization options are growing, and there are four key strategic decisions that enterprises need to make: (1) should they consider switching their virtualization platform, (2) should they and how should they adopt container technologies, (3) when should VMs be migrated to cloud, what level of private cloud makes sense, how do Azure Stack and VMware Cloud on AWS fit in to the virtualization/cloud story, and (4) when should a traditional virtualization architecture convert to a hyperconverged architecture, and what does that mean in terms of hypervisor (and choices like Acropolis) and management?

Thursday / 9:00 AM - 9:45 AM

How and Where to Deploy Hybrid Cloud Storage to Improve Agility and Contain Cost

Julia Palmer, Research Director, Gartner

Interest in hybrid cloud storage is on the rise as IT leaders are looking to improve infrastructure agility and contain cost. This session will tackle the different ways IT leaders can take advantages for hybrid cloud storage offering. We will explore different strategies, outline multiple options to consider and showcase few vendor products in the space.

Thursday / 9:00 AM - 9:45 AM

I&O Leaders Should Stop Trying to Build the Perfect CMDB (and Do This Instead)

Roger Williams, Research Director, Gartner

Configuration management database (CMDB) initiatives promise substantial business benefits, yet more than 80% of them fail and many organizations will restart their CMDB efforts twice or more. Gartner research has uncovered three key characteristics of successful CMDB initiatives that I&O leaders can use to guide their efforts.

Thursday / 9:00 AM - 9:45 AM

IoT Impact on Enterprise Networks

Bill Menezes, Principal Research Analyst, Gartner

This session will outline the impact IoT deployments will have on enterprise WAN, LAN and data center networks.

Thursday / 9:00 AM - 9:45 AM

Meetup: How Can Our Service Desk Be Improved and Does AIOps Play A Role?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 9:00 AM - 9:45 AM

Meetup: How to Contain Data Center Costs?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 9:00 AM - 9:45 AM

Meetup: What Does Software as a Service (SaaS) Mean for I&O?

Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 9:00 AM - 10:00 AM

Roundtable: Better Ways to WAN

Andrew Lerner, Research VP, Gartner
Ted Corbett, Research Director, Gartner

This roundtable discusses challenges in modern WANs including price, performance and availability, overlaid against new technological innovations including SD-WAN and vCPE. Attendees will be asked to share their concerns and approaches to WAN design.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 9:00 AM - 10:00 AM

Roundtable: Developing an Organizational Structure for Cloud — Overcoming the Hurdles

Hank Marquis, Research Director, Gartner

This roundtable discussion explores best practices and lessons learned from enterprise (not vendor) attendees on how to successfully organize I&O for cloud, while navigating the inevitable hurdles that arise.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 9:00 AM - 10:00 AM

Roundtable: Hyperconvergence Adoption in Sub-400 Server Environments

Mike Cisek, Research Director, Gartner

How data centers within small server and storage footprints are leveraging hyperconvergence today? This session will discuss deployment scenarios and the challenges with IT teams of less than 50 people.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 9:00 AM - 9:45 AM

Technical Insights: Managing the Containers Ecosystem Requires a Platform

Simon Richard, Research Director, Gartner

IT professionals struggle with integrating open source systems to manage the container ecosystem on-premises and in the cloud. Container IaaS, also known as Container as a Service (CaaS) can assist I&O in operationalizing the container life cycle. This presentation explores the platform components, their interaction and integration with rest of the IT ecosystem.

Thursday / 9:00 AM - 9:45 AM

The Current State of Business and IT Operations Resilience: What Can be Done to Improve It

John P Morency, Research VP, Gartner

The presentation will discuss the current state of business and IT operations resilience, both within and external to the corporate data center. In addition to a current state snapshot, session topics also include steps that can be taken to improve IT risk management, increase protection from external malware attacks, automate IT end-to-end IT service availability, and the selected use of software-defined data center technology for enhancing IT operations resilience.

Thursday / 9:00 AM - 9:45 AM

The Emerging App Trends That Will Impact I&O in the Future

Raj Bala, Research Director, Gartner

This presentation will cover the emerging trends in application development, and how they will impact I&O.

Thursday / 10:00 AM - 10:30 AM

An I&O Leader’s Guide to Protecting Against Future Ransomware and Cyberattacks

Robert Rhame, Research Director, Gartner

Ransomware and destructive malware can leave data in encrypted or deleted ruin. How can I&O leaders best plan to protect an organization's data and backup infrastructure from an unknown threat perpetrated by unknown parties? This session will explore the philosophy of resilience, necessary organizational alignment, tools that are already at hand, and tactics for the inevitable time that something slips right by security countermeasures.

Thursday / 10:00 AM - 10:30 AM

Are Cloud Strategies for Backup for Real?

Pushan Rinnen, Research Director, Gartner

Cloud is exerting drastically different impacts on different enterprise backup workloads. While application owners and users are trying to leverage cloud native recovery functions to replace expensive traditional backup infrastructure, data center backup teams remain largely skeptical with cloud backup. Technologies have been evolving fast in the past year, making cloud backup a highly dynamic topic in the industry. This session will discuss technology adoption trends with different cloud backup use cases and help you form realistic cloud strategies for backup and make your backup infrastructure more agile.

Thursday / 10:00 AM - 10:30 AM

Drive Business Value — Midsize Enterprise IT Leaders Must Demonstrate Contribution to Business Outcomes

Robert Naegle, Research VP, Gartner

Business value lies at the center of numerous I&O initiative objectives. Defining the right level of business value will directly impact the way we define service catalogs and metrics, create business value dashboards (BVDs), establish IT cost structures, track performance and more.
The session will discuss the following key issues:
• What does the business value?
• How can I&O be relevant to the business agenda?
• Where do I start?

Thursday / 10:00 AM - 10:30 AM

Magic Quadrant for Data Center Networking

Joe Skorupa, VP Distinguished Analyst, Gartner

This session covers Gartner's 2017 Data Center Networking Magic Quadrant, which includes hardware and/or software solutions to deliver connectivity within enterprise data centers. In particular, data center networking solutions for enterprise data centers are rapidly evolving in response to requirements for better agility and cloud support.

Thursday / 10:00 AM - 10:30 AM

Major Incident Management Made Easy

Kenneth Gonzalez, Research Director, Gartner

Major incidents are designated as such, due to the adverse impact they have on the business. Given this, being prepared to act when one occurs requires more than opening a conference bridge and taking notes. This session will cover the three critical elements which must be addressed to have your response efforts be simpler and more effective.

Thursday / 10:00 AM - 10:30 AM

Preparing Data Center Strategies for Artificial Intelligence

Chirag Dekate, Research Director, Gartner

Artificial intelligence use cases primarily, machine learning and deep learning are transforming organizations across diverse verticals. Learn about the current state of art in accelerators, hardware, and software infrastructure for deep learning and machine learning. Use best practices gathered across 100s of AI infrastructure inquiries to jumpstart your AI initiatives.

Thursday / 10:00 AM - 10:30 AM

Top Best Practices to Improve Enterprise Data Center Efficiency

Henrique Cecci, Research Director, Gartner

Data center efficiency has always been a priority for I&O leaders. Over the years, numerous best practices for improving data center efficiency have been developed, adopted and improved by organizations across the world. In this session, we review the commonly used techniques to improve power, cooling, space and IT load efficiency, often without the need for significant investment.

Thursday / 10:00 AM - 10:30 AM

Transform IT Operations to Support Microsoft Office 365, Google G Suite and the Digital Workplace

Terrence Cosgrove, Research VP, Gartner

Digital workplace solutions, such as Microsoft Office 365 and G Suite, are delivered as a service. Leaders of IT operations must change their management and support models to deliver this type of service effectively.

Thursday / 10:45 AM - 11:30 AM

Ask the Analyst: Organizational Learning and DevOps for the Data Center

George Spafford, Research Director, Gartner

You’ve heard of DevOps, maybe even tried to implement it. But successful DevOps is more than process, and it’s not just a tool that you purchase. To get the most out of DevOps, you need the right culture and the right plan. Come to this session and discuss the best approach and metrics to make your DevOps project a success.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 10:45 AM - 11:30 AM

Creating the Future-Proof Digital Infrastructure

David J. Cappuccio, VP Distinguished Analyst, Gartner

After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services and the rapid march toward a digital economy. This session will focus on how enterprises are solving these problems, building an infrastructure based on an ecosystem of partners, and minimizing risk along the way.

Thursday / 10:45 AM - 11:30 AM

Defining and Implementing Your Enterprise Cloud Strategy

Ed Anderson, VP Distinguished Analyst, Gartner

Every organization should have a cloud strategy to establish an enterprise point-of-view on the value and risks associated with cloud adoption. Cloud strategy, however, is just the first step. Successful organizations will treat their cloud strategy as a working initiative that becomes the foundation for cloud suitability assessments, cloud migration plans, cloud architecture, and ultimately, successful cloud usage. This session will outline the fundamentals of cloud strategy and provide examples of how to bring your cloud strategy to life.

Thursday / 10:45 AM - 11:30 AM

Emerging In-Memory Computing Trends and Directions

Philip Dawson, Research VP, Gartner

In memory databases are moving from an if to a when. Initially only available for analytics now can be use for transaction workload across all ERP and other applications. They now need also HA and DR options to offer SLAs whether on premises or off premises of cloud. This session looks at the options available, looks at the issues around in memory options, architectures, and sourcing considerations. It also looks at the amount of customization of applications can drive or limit the migration and sourcing options.
Key issues:
• What are the impacts in deploying in memory technologies?
• How does application use cases drive or limit in memory adoption?
• How to select commercials and sourcing options to optimize in memory ERP?

Thursday / 10:45 AM - 11:30 AM

Extend Mode 1 to Compare More Favorably With Cloud Alternatives

Jeffrey Hewitt, Research VP, Gartner

Mode 1 data center infrastructure and approaches remain the predominant IT base which run today's business applications, yet, they are now regularly being compared with cloud alternatives. These cloud solutions have been driving an ongoing evolution in the way people evaluate the costs of IT. Cloud choices have not only been the catalyst for Mode 2 IT, but more-and-more Mode 1 end users are finding ways to be more cost efficient and demonstrate that they can offer compelling comparisons to cloud. This presentation will examine what those who manage core data center applications are learning from hyperscale data centers and cloud providers, and how best to apply those lessons to improve the cost efficiencies of your data center and drive more favorable comparisons with cloud-based alternatives.

Thursday / 10:45 AM - 11:30 AM

From the Fire to the Frying Pan: State of Endpoint and Mobile Security, 2017

John Girard, VP Distinguished Analyst, Gartner

Endpoint and Mobility use cases continuously transform business processes and challenge established security best practices. Integrity comes down to personal discretion. We provide IT leaders with a path to introduce agility and tolerance into critical infrastructure. Concerns include technology trends, emerging exploits and the sheer enormity data protection in an interconnected workplace.

Thursday / 10:45 AM - 11:30 AM

Gartner Essentials: The Impact of IoT on Infrastructure and Operations

Sanjit Ganguli, Research Director, Gartner

This session will explore the rise of Internet of Things (IoT) and the disruption it will cause for Infrastructure and Operations teams, as they must adapt their infrastructure, processes, skills and tooling.

Thursday / 10:45 AM - 11:15 AM

Gartner Zone: Understanding the Value of Gartner — Cloud Security

Future Proof your Cloud Security strategy: Build and maintain the security and compliance of cloud with a growing body of practices, products and services with unbiased insight and expert advice.

Thursday / 10:45 AM - 11:30 AM

How to Successfully Complete Your Data Center Modernization Project

David Edward Ackerman, Research VP, Gartner

Looking at the latest service provider offerings, this session provides data regarding data center modernization efforts, including available offerings, required level of effort and likely return on investment.
Key issues:
• What does a typical data center modernization project look like?
• What is the level of effort required to complete a data center modernization project?
• How can you analyze the ROI of a project?

Thursday / 10:45 AM - 11:45 AM

Roundtable: Is Object Storage's Moment Now?

Julia Palmer, Research Director, Gartner
Raj Bala, Research Director, Gartner

As the economics of storage change and the demand for scale increases, it appears that "now" is the time for object storage. We have heard this for many years. Is 2018 going to be a breakout year for object? The acceptance of the S3 protocol and its applicability to different workloads — analytics, archive, backup make object increasingly attractive for many organizations, but challenges remain. How should you approach object storage for your enterprise?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 10:45 AM - 11:45 AM

Roundtable: Use and Business Cases for Software-Defined Data Centers

John P Morency, Research VP, Gartner

This roundtable will be a forum for client questions and experiences specific to the most viable SDDC use cases and compelling business case approaches.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday / 10:45 AM - 11:30 AM

The Next Innovations in Hyperconvergence and How They Will Affect You

George J. Weiss, VP Distinguished Analyst, Gartner

In the next 12-18 months, HCIS as we know it will bear little resemblance to the HCIS of the emerging agile phase. I&O leaders will have to think in terms of elasticity, fluidity, intelligence and goal-optimized systems in cloud ecosystems. HCIS innovators in Phase 2 will leapfrog the fixed configuration silos of static-based first-generation systems to suit the bimodal business transformation needs of 2018-2020. Here's how to prepare for and take advantage of the next generation.

Thursday / 11:45 AM - 12:15 PM

A Glimpse Into the Future of the Enterprise Data Center — 2022 and Beyond

Henrique Cecci, Research Director, Gartner

What's the future of the enterprise data center? How will their architecture, key components and design evolve? What new challenges I&O leaders will have to face? What will be their priorities?
In this session we are consolidating multiple research and sources to present you two possible future scenarios, providing a glimpse of the future of enterprise data centers.

Thursday / 11:45 AM - 12:15 PM

Creating and Optimizing an IT Service Catalog

Ed Holub, Research VP, Gartner

A well-defined IT service catalog has a significant positive impact on the customer's perceptions of IT. Learn successful alternatives to create and then continually optimize your IT service catalog driven by business principles.

Thursday / 11:45 AM - 12:15 PM

Information Governance Analytics: Coming to an Application Near You

Garth Landers, Research Director, Gartner

Information governance analytics are ramping up with the use of machine learning (ML) and artificial intelligence (AI). I&O leaders will soon take advantage of AI, not in an off the shelf form but in applications and features already used or being added to existing products.

Thursday / 11:45 AM - 12:15 PM

Magic Quadrant for Business Continuity Management Planning Software

Roberta J. Witty, Research VP, Gartner

BCM professional practices are sophisticated, but organizational uptake often is not. Program staffing is not growing, hence they must find ways to work more effectively and smarter. This session reviews Gartner's 2017 Magic Quadrant for the $300 million global revenue estimate BCMP solutions market, which has broadened its IT disaster recovery management, crisis management and risk management capabilities since 2016.

Thursday / 11:45 AM - 12:15 PM

Resilient Infrastructure Delivery in Hybrid IT Environments

Mark Thomas Jaggers, Research Director, Gartner

In today's increasingly interconnected world, insuring resilient infrastructure extends beyond the core data center. In this session, we will look at key points that have tripped up many companies when unexpected failures have occurred in seemingly innocuous or uncorrelated systems.

Thursday / 11:45 AM - 12:15 PM

Should I Outsource My Network Given the Rise of Cloud and IoT?

Ted Corbett, Research Director, Gartner

Digital business, cloud, and IoT have thrust dramatic new requirements onto existing enterprise networks, which are challenging I&O leaders to reconsider network sourcing strategies for strategic, operational and economic reasons. Network leaders should consider the short-term and long-term effects of their DIY vs. MNS sourcing decisions.

Thursday / 11:45 AM - 12:15 PM

The Service Desk in a Bimodal World

Rich Doheny, Sr Research Analyst, Gartner

While many IT organizations are exploring agile and/or bimodal approaches, without substantial operational changes they will not be successful. IT service desk leaders must understand how existing ITSD support channels, processes and practices must change to be successful in a bimodal environment.

Thursday / 11:45 AM - 12:15 PM

Three Steps to Create an Effective Software Asset Management Tool Strategy for I&O

Roger Williams, Research Director, Gartner

I&O leaders responsible for software asset management can build an effective SAM tool strategy by taking three key steps. Attend this session to learn about how your existing IT operational tools can help, what pitfalls you must avoid, and how to prioritize requirements around license compliance and optimization to ensure that SAM tool investments will meet I&O needs.

Start planning your agenda now.