Agenda / By Session Type


  • Track Sessions
  • Workshop
  • Keynote
  • Roundtables
  • Magic Quadrant Session
  • To the Point Sessions
  • Ask the Analyst Session
  • Magic Quadrant Theater
  • Gartner Essentials
Track Sessions
Monday, December 4, 2017 / 11:45 AM - 12:30 PM

Gartner Essentials: IT Operations 2022 Scenario

Terrence Cosgrove, Research VP, Gartner

External forces are creating a dramatic shift in how we need to position and manage IT operations. Old paradigms, traditional organizational structures, skills and capabilities and your overall I&O strategy will be put to the test sooner than you know it. In this session, we will dive into what’s coming, what’s here now — and discuss high-level tactics and considerations to navigate a fluid I&O ecosystem.

Monday, December 4, 2017 / 11:45 AM - 12:30 PM

The Future of Cloud-Based Recovery Services Between Now and 2020

John P Morency, Research VP, Gartner

During the past year, cloud-based recovery service pricing policies, service tiers and support scope have all experienced significant changes. One of the major reasons for these changes has been significant service alternatives that have become available that utilize AWS and Microsoft cloud-based resources, resulting in service differentiation becoming a more challenging task. This session will discuss these trends in the context of both existing provider services, as well as rapidly evolving offerings that support data center as a service.

Monday, December 4, 2017 / 11:45 AM - 12:30 PM

The Journey to the Mix: Private Cloud, Public Cloud and Edge

Thomas J. Bittman, VP Distinguished Analyst, Gartner

Enterprises are on a journey to digital business, and an expansion of their application portfolios. I&O leaders need to modernize for existing applications, while adding support for agile development, rapid and real-time scaling, and low-latency analytics. Infrastructures of the future will span enterprise data centers, cloud and the intelligent edge – enabled and managed by I&O.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Evaluating Micro-Data-Centers

Jeffrey Hewitt, Research VP, Gartner

The rise of the internet of things (IOT) will push the needs for reducing latency. Edge data centers are one way to solve that latency issue, and this, in turn, has resulted in the emergence of the micro data center as an approach to edge data center implementations. This presentation will provide an overview of the competitive landscape of the current providers of micro data centers and how they can fit into your data center strategy. Applicable use cases will be outlined, and guidance will be provide on how best to navigate the growing field of micro-data-center choices.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Hybrid IT: Rethinking Systems Resiliency and DR Exercising in Bimodal Environments

Mark Thomas Jaggers, Research Director, Gartner

Now that leading enterprises have embraced both Mode 1 and Mode 2 application development, and business processes are spread between internal systems and external service providers, challenges are emerging in performing disaster recovery tests. In this session, we will look at some of the challenges that these enterprises have faced and discuss how they have addressed them to enable thorough, end-to-end disaster recovery testing.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Security Considerations and Best Practices for Securing Containers

Neil MacDonald, VP Distinguished Analyst, Gartner

Linux (and Windows) OS containers are not inherently unsecure, but are being deployed unsecurely, driven by developers and a need for agility in service development and deployment. Security and risk management leaders must address container security issues around vulnerabilities, visibility, compromise and compliance. This session will provide specific best practices for secure container deployments.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Technical Insights: From Fragile to Agile — DevOps, SDDC and Infrastructure as Code

Paul Delory, Research Director, Gartner

To become more dynamic, organizations will need to transform not only through technology, but processes and tooling as well. A deep synergy exists between the DevOps, data center automation and containerization movements. However, achieving IT agility and DevOps demands the collaboration and coordination of development, infrastructure, operations and security staff.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

The Need for Speed and Agility — Ensuring Application Performance in the Cloud and Mobile Age

Ted Corbett, Research Director, Gartner

A digital business needs to be responsive — both operationally and with application performance. The network has a key role to play on both elements. A variety of network technologies can help drive improved application performance within and outside the enterprise. Operationally, the network must catch up with more responsive and automated solutions within IT. However, recent advances are allowing the network to be an equal partner in IT-wide orchestration and automation.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Deploying an Information Life Cycle Management Strategy

Garth Landers, Research Director, Gartner

Information life cycle management is a prerequisite of cost-effective information governance and storage infrastructure optimization. Infrastructure and operations leaders can minimize data risks and maximize value by implementing an effective ILM plan.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Is "Serverless" the Future of Servers?

Arun Chandrasekaran, Research VP, Gartner

New computing abstractions such as Docker containers and serverless computing frameworks are changing how and where enterprises will consume server computing. EAs and I&O leaders should use the outlined decision framework to align their use cases with the appropriate computing abstractions and benefit from these innovations.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Living on the Edge: How IoT and Immersive Technologies Will Change Computing

Thomas J. Bittman, VP Distinguished Analyst, Gartner

Digital business requires real-time not just at the back-end, but between people and things. As IoT explodes and immersive technologies like augmented and mixed reality expand, the need for hyper-interactivity and local processing will grow, and the edge will need to become much more intelligent. The edge will grow faster than the today's cloud, changing architectures, apps, IT strategies, cloud providers, and new competitors.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

NetOps 2.0: Transform With Automation and Analytics or Become Irrelevant

Andrew Lerner, Research VP, Gartner
Sanjit Ganguli, Research Director, Gartner

Today's network operations teams will require a significant skills shift to take advantage of advances in network automation and analytics and to meet the demands of digital business needs. I&O leaders must champion a paradigm shift to NetOps 2.0 to stay relevant.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Practical and Actionable Realities of Cost Optimization for Midsize Enterprises

William Maurer, Research VP, Gartner

Lots of new ideas come along, but the constant pressure to focus on cost optimization persists. This session provides actionable approaches to cost optimization for applications and infrastructure services. We will focus on viable options that the sourcing and vendor management team can do now to see results within the next 6 to eighteen months. Key issues:
• What key elements drive cost optimization?
• Which cost optimization efforts are easier and quicker to achieve?
• How do you sustain cost optimization over the life of a contract?

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Reinventing the Culture of I&O for the Bimodal Enterprise: Cosmetic Surgery or Heart Transplant

Ed Holub, Research VP, Gartner

As enterprises industrialize their approach to bimodal its imperative for CIOs and I&O leaders to replace the historical culture that served them well with a new focus on embracing innovation, agility, risk and optimization of value rather than cost. Many I&O leaders too caught up in what made them successful in the past view this need as a face lift, but the requirement is more like a heart transplant.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

The Business Case for Software-Defined Data Centers (SDDCs)

John P Morency, Research VP, Gartner

Developing a comprehensive business case for SDDC implementation can be a technical, operations and logistical challenge. This session will discuss the business case approaches that have been most successfully used both within the industry, as well as by Gartner clients to justify SDDC implementations.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

Building a Prescriptive Organizational Change Plan

Katherine Lord, Managing VP, Gartner

Organizational Change Management (OCM) — we constantly hear how important it is for bimodal, supporting digital platforms, DevOps, becoming lean, efficient and agile — yet few of us have a clue where to start with organizational change management. It’s one of those ethereal, "sounds good" topics — that leaves people baffled as to where to start. In this session learn the fundamentals of building a change management plan, the pitfalls/gotchas, critical success factors — and most importantly, how to get started.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

Cost Optimization Using Cloud Computing

Ed Anderson, VP Distinguished Analyst, Gartner

Controlling and optimizing IT costs is critical if organizations are to achieve a more modern and digital IT environment. This session will explore the opportunities to use cloud computing as a means to optimize legacy IT processes and workloads, while establishing a cost-effective environment for future innovations.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

Data Center 2020 — Infrastructure Strategies Roadmap

Bob Gill, Research VP, Gartner

How do we get to Hybrid IT from here? This presentation will detail the infrastructure strategies roadmap, which describes the future "data center"/cloud combination, contrasts it with the current state, and highlights the migration and hurdles to achieve the desired state.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

How to Select the Best Software-Defined Storage Solution for Hyperconverged and Hyperscale

Julia Palmer, Research Director, Gartner

Infrastructure software-defined storage (SDS) creates and provides data center services to replace or augment traditional storage arrays. It can be deployed as a virtual machine, container or as software on a bare-metal x86 industry standard server, allowing organizations to deploy a storage-as-software package. This session will focus on Infrastructure software-defined storage (SDS) market and will guide end-users through the different SDS areas and deployments options. We will also outline the evaluation criteria IT leaders should follow and finally will showcase few end-user implementations across file, block and object SDS deployments.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

State of Business Continuity Management for Business Resilience, 2017

Roberta J. Witty, Research VP, Gartner
Mark Thomas Jaggers, Research Director, Gartner

The presentation will discuss the current state of business continuity management disciplines to achieve business resilience.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

There Must Be 50 Ways to Lose Your (Mobile) Data 

John Girard, VP Distinguished Analyst, Gartner
Robert Rhame, Research Director, Gartner

With apologies to singer Paul Simon, 50 ways are only the beginning of your future data breach challenge. In the porous world of clouds and things, all data is mobile. Best practices and constructive motivation will reduce your risks more than new technology can ever accomplish. Attendees will get a chuckle hearing about the world’s strangest data breaches, and receive a prioritized action plan.

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Backup and Recovery: Time to Tame the Beast

Dave Russell, VP Distinguished Analyst, Gartner

Backup and recovery is a process that has been in the industry for well over half a century, but many organizations continue to still experience backup as an expensive and problematic activity. Based on over 2,500 end user inquiry per year on backup and recovery, this session looks at current trends in backup, alternatives that are available, and their maturity and applicability, as well as best practices to remediating current backup challenges.

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

How to Get the Most From Your IBM Mainframe Investment

Mike Chuba, Managing VP, Gartner

Fueled by the introduction of its latest generation of hardware, IBM is promoting the on-going relevance and importance of the mainframe platform. This session provides a snapshot into IBM’s strategies and what strategies users can employ to get the maximum return on their mainframe investment.
Key issues:
• What's the short-term and long-term future of the IBM mainframe?
• How will IBM's 2017 mainframe announcements affect the market?
• When will it make sense for current IBM mainframe customers to migrate to the newest product family or away from the platform entirely?

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Is Cloud Computing Building or Destroying Your Infrastructure and Operations?

Milind Govekar, Research VP, Gartner

It has been more than a decade since cloud computing emerged. Digital business is accelerating cloud adoption, with some I&O organisations being at the periphery of this adoption. Learn where cloud computing is complementary and competing with I&O and how I&O organisations should evolve to accommodate and thrive in this environment.

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Technical Insights: Developing a Cloud Implementation Framework

Mindy Cancila, Research VP, Gartner

Cloud computing is the most pivotal technology movement of this decade. It is imperative that organizations build cloud strategies to deliver innovation and meet the scale and agility needs for digital business. In this track, attendees will learn how to develop, implement and advance cloud strategies. Topics include how to select and design multiprovider architectures, reduce data center footprint by integrating IT infrastructure with public clouds, select and migrate applications, secure and manage cloud deployments.

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Technical Insights: Selecting a Storage Approach for Stateful Application Containers

Anna Belak, Sr Research Analyst, Gartner

Containers are great for stateless applications at scale, but what about apps that need to persist data? This presentation will focus on the types of stateful applications that are suitable for containerization and what technical professionals should keep in mind as they embark on the journey of deploying Docker with persistent storage.

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Use These Six Key Factors to Achieve Data Center and Cloud Outsourcing Deal Success

William Maurer, Research VP, Gartner

This session helps sourcing and procurement executives achieve deal success by understanding key inputs, marketplace solutions and risk factors, selecting the best vendor, negotiating a fair and balanced contract and managing the relationship.

Key issues:
• What are the key factors to achieve deal success?
• How do you incorporate them into your organization's processes?
• How do you incorporate these items in your contract?

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Create and Execute an Innovative I&O Strategy

Ed Holub, Research VP, Gartner

I&O organizations typically live in a reactive mode responding to business and technology changes. Transition from surviving to thriving by creating and executing a well-defined I&O strategy that ensures an innovative focus balanced between strategic and tactical needs.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Managing Software Asset Risks in the Cloud

Roger Williams, Research Director, Gartner

Business customers, who often have little understanding of the cost and complexity of software contracts, task IT professionals with moving workloads to cloud providers. Managing software licence costs and compliance in environments controlled by third parties is causing increasing concern.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Now You See It, Now You Don't. How to Monitor Increasingly Dynamic IT Environments

Gary Spivak, Managing VP, Gartner

Cloud, containers, microservices and serverless computing. Increasingly these technologies will become the core of many future IT architecture implementations. While these technologies will enable IT to more rapidly respond to the needs of the business, at the same time they will increasingly challenge our ability to monitor and control them. In this presentation, we'll dive into how these add to the uncertainty of the IT environment and talk about the steps that IT organizations can take to improve their visibility into this increasingly dynamic world.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Reimagining Data Centers on the Edge — The Edge Computing Roadmap

Bob Gill, Research VP, Gartner

This presentation will detail the edge computing roadmap, which describes the impact and possibilities of reimagining the data center, placing compute, storage, and networking resources as close to the users, sources and sinks, of data as possible. From geographically distributed, micro data centers, to processing hubs/collection points for IOT devices, and even single tenant augmentation of public cloud, edge topology and evolving infrastructure will drive tectonic shifts in how we consider data centers.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Risk Management: How to Develop an Exercise Management Strategy

Roberta J. Witty, Research VP, Gartner

IT operations, IT disaster recovery and IT risk management leaders must assess the strengths and weaknesses of recovery plans to ensure the organization's ability to survive disruptions. An exercise management strategy provides a comprehensive approach to assessing the effectiveness of recovery plans. This session will discuss the best practices for developing such a strategy including: 1) How to make the business case for recovery plan exercising; 2) Understanding the goals and benefits of recovery plan exercising; and 3) How to leverage automation for exercise management tasks.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Technical Insights: Developing a Multiprovider Governance and Management Strategy for Public Cloud

Mindy Cancila, Research VP, Gartner

Companies are embracing the public cloud and many are selecting more than one strategic provider. IT leaders must develop a management strategy to ensure governance and operational excellence when adopting public cloud services from multiple public cloud providers. Join this session to learn best practices for optimizing cloud costs, establishing governance policies and evaluating tooling alternatives.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

When Will AI Replace Your IT Service Desk?

Kenneth Gonzalez, Research Director, Gartner

Hype about AI grows and consumers become familiar with virtual assistants outside the office. I&O leaders are keen to exploit this to optimize the IT service desk, but neither the technology nor the workplace culture are ready to depend on virtual agents in 2017. When will this happen and how should I&O leaders prepare now?

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

DevOps Requires Faster Organizational Learning

George Spafford, Research Director, Gartner

IT leaders are launching DevOps initiatives amid growing demand for faster and more agile IT. For DevOps to deliver the desired speed, organizations must learn more quickly. We discuss the nature of organizational learning, and how IT leaders can speed learning and DevOps success.
Key issues:
• Create a culture that enables and encourages learning by identifying and resolving issues with job descriptions, objectives and performance measures that could inhibit trust and open communication.
• Accelerate knowledge creation by issuing more frequent releases with a rapid feedback and learning loop.
• Accelerate knowledge transfer by making knowledge sharing an explicit part of job descriptions and objectives, and by encouraging, celebrating and rewarding the sharing of information.
• Improve knowledge retention by documenting knowledge and making it easily accessible.
• Measure the impacts of organizational learning by tracking improvements in cost, quality, time to complete a function and mean time to value (MTTV).

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

Simplify Bimodal Delivery With Commercial Off-the-Shelf Infrastructure

Philip Dawson, Research VP, Gartner

This session addresses how to simplify the infrastructure portfolio and develop common off-the-shelf infrastructure. COSI allows I&O leaders to discover and define bimodal infrastructure assessing its stack and state in the context of people/process and product/provider. It then allows decisions on infrastructure delivery to help rationalize, renovate, replace, relocate or retire infrastructure and manage change where necessary. It works for bimodal infrastructure on-premises and off-premises, both hosted and cloud.
This session helps IT organizations simplify infrastructure delivery looking at three key issues:-
• How to simplify the portfolio with common, off-the-shelf infrastructure?
• How to discover and define the infrastructure stack and state on-premises and off-premises?
• What do you need to decide and deliver to help rationalize/retire, renovate/renew or relocate bimodal infrastructure workloads?

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

Technical Insights: Docker Containers in the Windows World

Anna Belak, Sr Research Analyst, Gartner

Containers are taking the Linux world by storm, but Microsoft's active participation in this space has brewed up some interesting offerings. Join this session to gain an understanding of Windows containers and the effect these recent developments will have to the Windows ecosystem and you.

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

Technical Insights: Hyperconvergence Today — A Technical Market Guide

Paul Delory, Research Director, Gartner

A discussion of several critical emerging architectural decisions in the hyperconverged and software-defined data center markets, plus an in-depth head-to-head comparison of the leading hyperconverged vendors.

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

Technical Insights: Networking in the Cloud — Amazon Virtual Private Cloud and Microsoft Azure Virtual Network Best Practices

Simon Richard, Research Director, Gartner

Unplanned VNet and VPC networking deployments will hinder successful cloud implementation and often requires redesign as more workloads are deployed in the cloud. This session will address how cloud networking is different from enterprise networking, how to design and create VNet and VPC with scalability in mind, and the best practices for VNet and VPC architectures.

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

The Business Impact of IoT

Peter Havart-Simkin, Research Director, Gartner

This session will discuss the new business opportunities that cloud IoT solutions can deliver and how cloud IoT architectures play a significant role in being able to deliver them including the business organizational and skills challenges that result.

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

The State of Cloud Storage

Raj Bala, Research Director, Gartner

An overview of what's happening in this broad cloud storage space covering public cloud storage, object storage, etc.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

Cloud IoT — What Is So Special About It?

Peter Havart-Simkin, Research Director, Gartner

A general introduction to IoT and IoT architecture identifying the major differences between conventional IoT cloud solutions and cloud IoT deployments highlighting edge computing, high velocity data ingestion and on-the-fly analytics.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

Four Key Server Virtualization Decisions

Thomas J. Bittman, VP Distinguished Analyst, Gartner

Server virtualization options are growing, and there are four key strategic decisions that enterprises need to make: (1) should they consider switching their virtualization platform, (2) should they and how should they adopt container technologies, (3) when should VMs be migrated to cloud, what level of private cloud makes sense, how do Azure Stack and VMware Cloud on AWS fit in to the virtualization/cloud story, and (4) when should a traditional virtualization architecture convert to a hyperconverged architecture, and what does that mean in terms of hypervisor (and choices like Acropolis) and management?

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

How and Where to Deploy Hybrid Cloud Storage to Improve Agility and Contain Cost

Julia Palmer, Research Director, Gartner

Interest in hybrid cloud storage is on the rise as IT leaders are looking to improve infrastructure agility and contain cost. This session will tackle the different ways IT leaders can take advantages for hybrid cloud storage offering. We will explore different strategies, outline multiple options to consider and showcase few vendor products in the space.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

I&O Leaders Should Stop Trying to Build the Perfect CMDB (and Do This Instead)

Roger Williams, Research Director, Gartner

Configuration management database (CMDB) initiatives promise substantial business benefits, yet more than 80% of them fail and many organizations will restart their CMDB efforts twice or more. Gartner research has uncovered three key characteristics of successful CMDB initiatives that I&O leaders can use to guide their efforts.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

IoT Impact on Enterprise Networks

Bill Menezes, Principal Research Analyst, Gartner

This session will outline the impact IoT deployments will have on enterprise WAN, LAN and data center networks.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

Technical Insights: Managing the Containers Ecosystem Requires a Platform

Simon Richard, Research Director, Gartner

IT professionals struggle with integrating open source systems to manage the container ecosystem on-premises and in the cloud. Container IaaS, also known as Container as a Service (CaaS) can assist I&O in operationalizing the container life cycle. This presentation explores the platform components, their interaction and integration with rest of the IT ecosystem.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

The Current State of Business and IT Operations Resilience: What Can be Done to Improve It

John P Morency, Research VP, Gartner

The presentation will discuss the current state of business and IT operations resilience, both within and external to the corporate data center. In addition to a current state snapshot, session topics also include steps that can be taken to improve IT risk management, increase protection from external malware attacks, automate IT end-to-end IT service availability, and the selected use of software-defined data center technology for enhancing IT operations resilience.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

The Emerging App Trends That Will Impact I&O in the Future

Raj Bala, Research Director, Gartner

This presentation will cover the emerging trends in application development, and how they will impact I&O.

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

Creating the Future-Proof Digital Infrastructure

David J. Cappuccio, VP Distinguished Analyst, Gartner

After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services and the rapid march toward a digital economy. This session will focus on how enterprises are solving these problems, building an infrastructure based on an ecosystem of partners, and minimizing risk along the way.

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

Defining and Implementing Your Enterprise Cloud Strategy

Ed Anderson, VP Distinguished Analyst, Gartner

Every organization should have a cloud strategy to establish an enterprise point-of-view on the value and risks associated with cloud adoption. Cloud strategy, however, is just the first step. Successful organizations will treat their cloud strategy as a working initiative that becomes the foundation for cloud suitability assessments, cloud migration plans, cloud architecture, and ultimately, successful cloud usage. This session will outline the fundamentals of cloud strategy and provide examples of how to bring your cloud strategy to life.

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

Emerging In-Memory Computing Trends and Directions

Philip Dawson, Research VP, Gartner

In memory databases are moving from an if to a when. Initially only available for analytics now can be use for transaction workload across all ERP and other applications. They now need also HA and DR options to offer SLAs whether on premises or off premises of cloud. This session looks at the options available, looks at the issues around in memory options, architectures, and sourcing considerations. It also looks at the amount of customization of applications can drive or limit the migration and sourcing options.
Key issues:
• What are the impacts in deploying in memory technologies?
• How does application use cases drive or limit in memory adoption?
• How to select commercials and sourcing options to optimize in memory ERP?

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

Extend Mode 1 to Compare More Favorably With Cloud Alternatives

Jeffrey Hewitt, Research VP, Gartner

Mode 1 data center infrastructure and approaches remain the predominant IT base which run today's business applications, yet, they are now regularly being compared with cloud alternatives. These cloud solutions have been driving an ongoing evolution in the way people evaluate the costs of IT. Cloud choices have not only been the catalyst for Mode 2 IT, but more-and-more Mode 1 end users are finding ways to be more cost efficient and demonstrate that they can offer compelling comparisons to cloud. This presentation will examine what those who manage core data center applications are learning from hyperscale data centers and cloud providers, and how best to apply those lessons to improve the cost efficiencies of your data center and drive more favorable comparisons with cloud-based alternatives.

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

From the Fire to the Frying Pan: State of Endpoint and Mobile Security, 2017

John Girard, VP Distinguished Analyst, Gartner

Endpoint and Mobility use cases continuously transform business processes and challenge established security best practices. Integrity comes down to personal discretion. We provide IT leaders with a path to introduce agility and tolerance into critical infrastructure. Concerns include technology trends, emerging exploits and the sheer enormity data protection in an interconnected workplace.

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

How to Successfully Complete Your Data Center Modernization Project

David Edward Ackerman, Research VP, Gartner

Looking at the latest service provider offerings, this session provides data regarding data center modernization efforts, including available offerings, required level of effort and likely return on investment.
Key issues:
• What does a typical data center modernization project look like?
• What is the level of effort required to complete a data center modernization project?
• How can you analyze the ROI of a project?

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

The Next Innovations in Hyperconvergence and How They Will Affect You

George J. Weiss, VP Distinguished Analyst, Gartner

In the next 12-18 months, HCIS as we know it will bear little resemblance to the HCIS of the emerging agile phase. I&O leaders will have to think in terms of elasticity, fluidity, intelligence and goal-optimized systems in cloud ecosystems. HCIS innovators in Phase 2 will leapfrog the fixed configuration silos of static-based first-generation systems to suit the bimodal business transformation needs of 2018-2020. Here's how to prepare for and take advantage of the next generation.

Workshop
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: Containers 101 — Mastering the Fundamentals

Dennis Smith, Research VP, Gartner
Arun Chandrasekaran, Research VP, Gartner

The topic of containers has witnessed immense interest in enterprise IT over the past 18 months. In this session, I&O leaders will learn about the potential impact containers will have on their IT environment, and how they need to rethink current infrastructure and operations approaches due to the unique functional characteristics exhibited by containers that are very different from traditional and VM infrastructures.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: How to Build I&O Metrics That Matter and Communicate Value to the Business

Robert Naegle, Research VP, Gartner

This working session will explore the requirements of building I&O metrics that matter to the business. We will discuss a framework for defining metrics that matter and work in peer groups to build a list of metrics that can communicate the value of your IT organization to your business.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: IT Professional Development for the Digital Age

Diane Berry, Research VP, Gartner

The pace at which digital skills change is rapid and accelerating. The existing model of training and development can't effectively meet the demand of digital business. CIOs and digital business leaders must renovate their professional development strategy to create a learning culture that keeps staff engaged and motivated to build an agile and digital-capable workforce.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: Mitigate Business Risk – Use These Key Contract Terms and Conditions

David Edward Ackerman, Research VP, Gartner
William Maurer, Research VP, Gartner

This session provides clients hands-on activities designed to provide them with the tools to take home and review, redo, renegotiate their existing and negotiate their pending contracts for traditional deals as well as cloud based deals.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: Recovering Your Business After a Targeted Cyberattack

Robert Rhame, Research Director, Gartner
Roberta J. Witty, Research VP, Gartner

Cyberattacks are on the rise in both frequency and business impact. This workshop presents a combination of crisis communication and coordination best practices, as well as examines how backup/recovery can be used to remediate an attack. The philosophy of resilience, necessary organizational alignment, tools that are already at hand to fend off attacks.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:30 PM

Workshop: Staff Competencies for the High-Performing I&O Organization (CEB, now Gartner)

Christopher Mixter, Principal Executive Advisor, Gartner

As digitization advances and enterprise leverage of cloud and automation capabilities grows, I&O leaders are realizing that the deep technical SME skills that once differentiated their teams are increasingly "table stakes." Competencies such as organizational awareness, communication, relationship management, business results orientation and learning agility are becoming critical drivers of high performance in I&O. In this session, we will examine the key staff competencies that world-class I&O organizations place at the center of their staff hiring and development strategies to ensure that I&O plays a prominent role in digital business transformation.
In this session offered by CEB, now Gartner, you will leave with:
• Clarity on the staff competencies that drive high performance in I&O staff
• Examples of proven approaches for developing staff competencies
• Templates designed to help your I&O teams take ownership for their development plans


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 4:30 PM - 6:00 PM

Workshop: Staff Competencies for the High-Performing I&O Organization (CEB, now Gartner) Repeat

Christopher Mixter, Principal Executive Advisor, Gartner

As digitization advances and enterprise leverage of cloud and automation capabilities grows, I&O leaders are realizing that the deep technical SME skills that once differentiated their teams are increasingly "table stakes." Competencies such as organizational awareness, communication, relationship management, business results orientation and learning agility are becoming critical drivers of high performance in I&O. In this session, we will examine the key staff competencies that world-class I&O organizations place at the center of their staff hiring and development strategies to ensure that I&O plays a prominent role in digital business transformation.
In this session offered by CEB, now Gartner, you will leave with:
• Clarity on the staff competencies that drive high performance in I&O staff
• Examples of proven approaches for developing staff competencies
• Templates designed to help your I&O teams take ownership for their development plans


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Keynote
Monday, December 4, 2017 / 8:15 AM - 9:00 AM

Gartner Keynote: An Infrastructure and Operations Vision for 2018 and Beyond

Milind Govekar, Research VP, Gartner
Dave Russell, VP Distinguished Analyst, Gartner

I&O's ability to participate and contribute to their organizations digital initiatives needs I&O leadership, not just management. It's time to make I&O digital business platform-ready. Many I&O leaders are at the stage where they need to understand how I&O must help deliver and support digital business platforms. Learn how "Platform Thinking" – ecosystems, data-driven trust, resource-orchestration and bimodal IT – will transform I&O. Discover the leadership capabilities I&O leaders will need to build.

Monday, December 4, 2017 / 9:00 AM - 9:45 AM

Gartner CIO Interview — Schlumberger’s Digital IT Transformation

Eric Abecassis, Chief Information Officer, Schlumberger

Schlumberger is one of the world’s largest providers of technology for reservoir characterization, drilling, production and processing to the oil and gas industry. As CIO, Eric Abecassis is driving transformative change within IT to accelerate Schlumberger’s move to digital business. He is pushing the boundaries of existing technology, moving operations to the cloud, and leveraging emerging technologies such as machine learning and advanced analytics, resulting in changes to the way technology services are being delivered by IT. Join us for this interview-style discussion with Eric, who will talk about his challenges, successes and his views on the future of IT.

Monday, December 4, 2017 / 10:15 AM - 11:00 AM

Guest Keynote: Altered Realities & Trust

Chris Riddell, Technology and Digital Futurist,

We’ve seen some interesting recent examples of where AI has proved it is in fact more intelligent than humans, with chess grandmasters and gaming. The ‘device’ as we know it will disappear almost entirely, and this will dramatically influence how we see our world, and the definition of what relationships mean. Blockchain technology is the biggest revolution since the internet first started, and it is changing how we trust, and who we trust. It is set to transform not only the financial services industry but every organization that has a customer interface. Augmented Reality showed us in mid-2016 the possibilities of what a blended lifestyle can do, yet the Pokemon Go craze was just a taste of what is around the corner.

Topics Chris will cover in this area include;
• How AI is transforming the meaning of ‘personalization’ on mass
• Blockchain technology is now transforming how and who we trust
• Automation & Robotics is breaking down barriers of borders and time
• What role humans have after tomorrow, and how to get ready today
• Machine Learning is allowing business to ‘self-learn’ and grow
• Businesses will be ‘superpowers’ with combined AI and Automation
• Artificial Intelligence will alter power balance between large and small business

Monday, December 4, 2017 / 11:00 AM - 11:15 AM

Welcome Address

Mike Chuba, Managing VP, Gartner
Dave Russell, VP Distinguished Analyst, Gartner

Welcome address for the conference by the conference co-chairs.

Tuesday, December 5, 2017 / 8:15 AM - 9:00 AM

Guest Keynote: Predictably Irrational

Dan Ariely, Professor of Psychology & Behavioral Economics, Duke University

We Are Predictably Irrational. Do you know why we so often promise ourselves to diet and exercise, only to have the thought vanish when the dessert cart rolls by? Do you know why we sometimes find ourselves excitedly buying things we don’t really need? Or at prices that we would otherwise concede are beyond our budget? Or why honor codes actually do reduce dishonesty in the workplace?
Dan Ariely provides answers to these and many other questions that have implications for your business life, for your personal life and for the way you look at the world, such as:
• What are the right ways and the wrong way to incentivize people?
• What is the right way to set up the work environment?
• What is the role of ownership and how to share credit?

For businesses, these irrationalities help unlock our understanding of common behaviors and choices in employee recruitment and selection, office politics, pricing, investing and saving and a myriad of other choices and interactions.

Tuesday, December 5, 2017 / 5:00 PM - 5:45 PM

Guest Keynote: How IoT Creates Digital Ecosystems

Tom Koulopoulos, Founder, Delphi Group

First, the nature of the Internet of Things (IoT), and more specifically the IIot (Industrial Internet of Things), requires viewing the partnerships and extended networks of differing architectures, approaches to the cloud, and heterogeneous industry standards and conventions as a digital ecosystem. Digital ecosystems require a new approach to understanding the vulnerabilities and security issues across these extended networks - from new approaches to analyzing real-time infrastructure analytics to predictive models that can scale based on flexible computing models. The IoT extends the surface area at the edge of the digital ecosystems in a way that will rapidly expand not only the opportunities for the business and the scale of infrastructure and operations, but also challenge the I&O professional to reimagine their role at the center of their organization’s competitive standing.

Wednesday, December 6, 2017 / 1:45 PM - 2:30 PM

Guest Keynote: Sailing the Cyber Sea — The New Realities of 21st Century Security

James Stavridis, Admiral , United States Navy (Retired)

Emerging security concerns will be addressed in the future with a combination of cyber capabilities, unmanned vehicles and drones and special operations forces. In particular, the reach and function of cyber tools will change how we view the world and keep ourselves safe in it. Admiral James Stavridis lays out the future of 21stcentury security tools that are very untraditional in their reach and application. He describes for audiences how the world of international defense is fundamentally changing before our eyes, and how that will impact business, personal life and the global marketplace.

Thursday, December 7, 2017 / 8:15 AM - 8:45 AM

Closing Keynote: Interactive Polling Results From the Event

Mike Chuba, Managing VP, Gartner
Dave Russell, VP Distinguished Analyst, Gartner
Katherine Lord, Managing VP, Gartner

A review of some of the more impactful and/or surprising results from the 2016 Gartner Data Center Conference live polling results. This is a great chance to see what your peers were thinking in the sessions that you were not able to attend.

Roundtables
Monday, December 4, 2017 / 11:45 AM - 12:45 PM

Roundtable: Augmenting Software Asset Management for the Cloud

Roger Williams, Research Director, Gartner

Software Asset Management (SAM) practices can reduce software risks and costs, yet many enterprises struggle to extend these benefits to the cloud. Join us and learn from other leading organizations and Gartner analysts about processes and tools to identify cloud usage, increase the speed of SAM work to meet cloud demand and help IT address cross-functional cloud adoption concerns.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 11:45 AM - 12:45 PM

Roundtable: Best Practices in Communicating the Business Value of I&O

Robert Naegle, Research VP, Gartner

This peer interaction session will explore the ways in which I&O leaders have successfully communicated the business value of I&O. We will also share areas of frustration, challenges and pain. Participants in this roundtable will leave this session with ideas, recommendations and a fellow-traveler connections.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 11:45 AM - 12:45 PM

Roundtable: Data Center Networking in the Real World

Simon Richard, Research Director, Gartner

This roundtable covers data center networking architecture, design and management. This session will get beyond the buzzwords and marketecture to dive into what is really happening as organizations architect and operate data center networks, particularly in virtualized data centers and private clouds.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 11:45 AM - 12:45 PM

Roundtable: Developing a DevOps Culture in I&O —Overcoming the Hurdles

Hank Marquis, Research Director, Gartner

This roundtable discussion explores best practices and lessons learned from enterprise (not vendor) attendees on how to successfully build a DevOps culture and navigate the inevitable hurdles that arise.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 11:45 AM - 12:45 PM

Roundtable: What I&O Leaders Need to Know About Containers

Dennis Smith, Research VP, Gartner

This session will allow I&O leaders to interact with peers in other organizations around their container plans.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 5:00 PM - 6:00 PM

Roundtable: Cloud Security Best Practices

Neil MacDonald, VP Distinguished Analyst, Gartner

This roundtable will allow participants to share best practices and experiences when securing workloads and data in cloud-based services including IaaS and SaaS. Depending on roundtable preferences, the discussion will explore the role of CASBs and other security providers in securing cloud-based workloads.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 5:00 PM - 6:00 PM

Roundtable: Colocation Selection, Negotiation and Optimization

Bob Gill, Research VP, Gartner

This session gives attendees the chance to ask questions about: Colocation and its role in a data center strategy, how to select a provider and offering type, building an RFP and what to look for in service-level agreements and master services agreements.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 5:00 PM - 6:00 PM

Roundtable: DevOps in the Real World

George Spafford, Research Director, Gartner
Colin Fletcher, Research Director, Gartner

An opportunity for participants to share their experiences and interests in DevOps initiatives.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 5:00 PM - 6:00 PM

Roundtable: Hyperconverged Systems

George J. Weiss, VP Distinguished Analyst, Gartner
Julia Palmer, Research Director, Gartner

This roundtable will discuss what organizations are doing with the various flavors of converged systems. Attendees will be asked to share their experiences and approaches to vendor selection, packaging and management stacks, including what workloads are being migrated or newly hosted and what level of success has been achieved in meeting projected ROIs or other metrics.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 8:15 AM - 9:15 AM

Roundtable: Best Practices in Data Center Consolidation or Migration

David J. Cappuccio, VP Distinguished Analyst, Gartner

Consolidations and migrations are complex endeavors; what do successful migration projects have in common?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 8:15 AM - 9:15 AM

Roundtable: How Can I&O Leaders in Financial Services Find Talent to Nurture a Mode 2 Culture?

Arun Chandrasekaran, Research VP, Gartner

This session is intended for clients in the financial services vertical segment who are grappling with the challenges of developing a Mode 2 culture in an industry that has historically been risk-averse.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 8:15 AM - 9:15 AM

Roundtable: How Do You Do Mode 2 in the Public Sector?

Katherine Lord, Managing VP, Gartner

This session is specifically for clients from government entities who are grappling with the unique challenges of introducing Mode 2 in to their world.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:00 PM

Roundtable: AIOps in the Real World

Colin Fletcher, Research Director, Gartner

An opportunity for participants to share their experiences and interests in using AIOps and related technologies


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:00 PM

Roundtable: Data Center Optimization and Retrofits — Getting the Most for Your Capital

David J. Cappuccio, VP Distinguished Analyst, Gartner

What are best practices in getting the most out of existing data centers or executing truly cost-effective retrofits?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:00 PM

Roundtable: Diversity in the Data Center

Katherine Lord, Managing VP, Gartner
Heeral Kota, Principal Research Analyst, Gartner

Research shows that workforce diversity correlates with increased profitability, a lower risk profile and more employee engagement. Information technology space remains monocultural, both in corporate IT and tech. sector. In this lunchtime session analysts involved in supporting diversity initiatives within Gartner will facilitate a conversation with attendees about WHY this is the case. We know that diversity makes good business sense. How will IT benefit from more diversity?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:00 PM

Roundtable: Top Concerns of I&O Organizations in the World of Education

Mike Cisek, Research Director, Gartner
Chirag Dekate, Research Director, Gartner

Many schools and universities find they have unique challenges in I&O — often constrained by lean organizations and limited budget. Come share your concerns and approaches.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 4:45 PM - 5:45 PM

Roundtable: Backup/Recovery Modernization

Pushan Rinnen, Research Director, Gartner

This is the annual roundtable discussion on backup and recovery, where end-user organizations can share their ideas and experiences. Vendors are not permitted to attend.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 4:45 PM - 5:45 PM

Roundtable: I&O Automation Roadblocks and How to Remove Them

Robert Naegle, Research VP, Gartner

For most I&O leaders, in both large and midsize I&O organizations, the value of automation is understood. However, the reality of process definition, workflow design and task automation is difficult and expensive. This round table will invite participants to share and discuss challenges with their peers. We will identify the top blocking issues and discuss ways that roundtable participants have used to drive successful automation initiatives.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 4:45 PM - 5:45 PM

Roundtable: State of Dell EMC Storage One Year Later

Roger Cox, , Gartner-Enterprise IT Leaders

A roundtable to generate discussion about experiences with Dell EMC, subsequent to the acquisition of EMC by Dell


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 4:45 PM - 5:45 PM

Roundtable: Top 5 Trends Impacting Midsize IT Teams and Data Center Environments

Mike Cisek, Research Director, Gartner

Business leaders of midsize companies are experiencing a high level of confidence which MSE IT leaders can leverage for investment in key projects. In this session, we will discuss the major trends shaping Midsize Enterprises.
1 Adoption of Cloud inspired hybrid infrastructure
2 Opportunistic use of anything as a service
3 Enhanced security detection and response capabilities
4 Embrace platforms that optimize operations and customer experience
5. Exploitation of data and analytics to drive agility and strategy


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 1:45 PM - 2:45 PM

Roundtable: All Things Flash Storage

Joseph Unsworth, Research VP, Gartner

An interactive user roundtable exploring all aspects of Flash storage deployments — best practices and competitive landscape.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 1:45 PM - 2:45 PM

Roundtable: Efficiency in Information Governance: Align Optimization, Risk and Data Value Initiatives

Garth Landers, Research Director, Gartner

Information governance requirements are quickly growing as organizations struggle with managing optimization, risk and value associated with data. Aligning data management/governance initiatives provides great dividends. How to speak a common "Information" or "Data" language across the organization? How can an organizations align data/storage management initiatives and budgets? How can data governance at the organizational level drive business without getting bogged down?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 1:45 PM - 2:45 PM

Roundtable: It's Not the Network! (and How to Prove It)

Sanjit Ganguli, Research Director, Gartner
Simon Richard, Research Director, Gartner

This roundtable will discuss ways that network operations teams can monitor, troubleshoot and quickly identify the root cause of performance problems.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 1:45 PM - 2:45 PM

Roundtable: Private Cloud Versus Public Cloud, Pros and Cons

Dennis Smith, Research VP, Gartner

This session will allow I&O leaders to interact with peers in other organizations around their public and private cloud plans.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 4:30 PM - 5:30 PM

Roundtable: Data Center and Cloud Strategies – Making Them Real

David J. Cappuccio, VP Distinguished Analyst, Gartner

What are enterprises doing to insure data center and cloud strategies are aligned, and what is the end game?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 4:30 PM - 5:30 PM

Roundtable: I&O Automation Reality Check

Milind Govekar, Research VP, Gartner

This roundtable will discuss where automation is providing value in I&O and where it is not. Please participate and share your ideas of where you see automation in your organisation today, and how will it evolve in the future.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 4:30 PM - 5:30 PM

Roundtable: Negotiate Your Service Desk Deal With Confidence

Kenneth Gonzalez, Research Director, Gartner

No one wants to spend more than they should to get their next service desk tool, but if you're waiting until the end to "see how well you did," you've likely left a lot of money on the table. During this session, we'll describe the key things you can do to select the right product and get the best price.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 4:30 PM - 5:30 PM

Roundtable: Recovery Tiering Best Practices and Lessons Learned

Roberta J. Witty, Research VP, Gartner

This roundtable will allow summit participants to exchange best practices and lessons learned in regards to creating a viable and effective recovery tiering model that applies the appropriate investment to the recovery needs of the organization.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, December 7, 2017 / 9:00 AM - 10:00 AM

Roundtable: Better Ways to WAN

Andrew Lerner, Research VP, Gartner
Ted Corbett, Research Director, Gartner

This roundtable discusses challenges in modern WANs including price, performance and availability, overlaid against new technological innovations including SD-WAN and vCPE. Attendees will be asked to share their concerns and approaches to WAN design.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, December 7, 2017 / 9:00 AM - 10:00 AM

Roundtable: Developing an Organizational Structure for Cloud — Overcoming the Hurdles

Hank Marquis, Research Director, Gartner

This roundtable discussion explores best practices and lessons learned from enterprise (not vendor) attendees on how to successfully organize I&O for cloud, while navigating the inevitable hurdles that arise.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, December 7, 2017 / 9:00 AM - 10:00 AM

Roundtable: Hyperconvergence Adoption in Sub-400 Server Environments

Mike Cisek, Research Director, Gartner

How data centers within small server and storage footprints are leveraging hyperconvergence today? This session will discuss deployment scenarios and the challenges with IT teams of less than 50 people.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, December 7, 2017 / 10:45 AM - 11:45 AM

Roundtable: Is Object Storage's Moment Now?

Julia Palmer, Research Director, Gartner
Raj Bala, Research Director, Gartner

As the economics of storage change and the demand for scale increases, it appears that "now" is the time for object storage. We have heard this for many years. Is 2018 going to be a breakout year for object? The acceptance of the S3 protocol and its applicability to different workloads — analytics, archive, backup make object increasingly attractive for many organizations, but challenges remain. How should you approach object storage for your enterprise?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, December 7, 2017 / 10:45 AM - 11:45 AM

Roundtable: Use and Business Cases for Software-Defined Data Centers

John P Morency, Research VP, Gartner

This roundtable will be a forum for client questions and experiences specific to the most viable SDDC use cases and compelling business case approaches.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Magic Quadrant Session
Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

Magic Quadrant for Data Center Backup and Recovery Solutions

Pushan Rinnen, Research Director, Gartner

This session will discusses the data center backup and recovery vendors and products covered in the 2017 Gartner Magic Quadrant and Critical Capabilities reports.

Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

Magic Quadrant for Enterprise Mobility Management Suites

John Girard, VP Distinguished Analyst, Gartner

Enterprise mobility management suites is one of the hottest topics in enterprise IT. The vendor landscape is changing quickly. We present the 2017 Magic Quadrant in this space.

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

Magic Quadrant for Data Center and Infrastructure Utility Services Outsourcing, North America

William Maurer, Research VP, Gartner
David Edward Ackerman, Research VP, Gartner

This session provides attendees with an overview of the data center Magic Quadrant in North America for 2017, the providers, their positions and key facts gathered from both providers, and their formal and informal references.
Key Issue:
Who are the data center providers that I can look to when outsourcing my infrastructure?

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

Magic Quadrant for Disaster Recovery as a Service (DRaaS)

Ron Blair, Research Director, Gartner

This session showcases the Gartner Magic Quadrant for Disaster Recovery as a Service. DRaaS emerged to address the need of IT organizations — which did not have the required staffing and/or secondary center facility — to support increasingly aggressive recovery-time targets. Learn how to leverage the DRaaS MQ when choosing among the 500+ providers in the marketplace and avoid underserving or overcharging the business.

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

Magic Quadrant for Global Network Service Provider

Ted Corbett, Research Director, Gartner

As organizational computing and communications disperse with the adoption of cloud, digital enterprises need to assess and select telecommunications carriers very carefully. No single provider can fully serve clients across multiple global regions, with a combination of mature, stable services and emerging technologies like SD-WAN and vCPE.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Magic Quadrant for Data Center Networking

Joe Skorupa, VP Distinguished Analyst, Gartner

This session covers Gartner's 2017 Data Center Networking Magic Quadrant, which includes hardware and/or software solutions to deliver connectivity within enterprise data centers. In particular, data center networking solutions for enterprise data centers are rapidly evolving in response to requirements for better agility and cloud support.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

Magic Quadrant for Business Continuity Management Planning Software

Roberta J. Witty, Research VP, Gartner

BCM professional practices are sophisticated, but organizational uptake often is not. Program staffing is not growing, hence they must find ways to work more effectively and smarter. This session reviews Gartner's 2017 Magic Quadrant for the $300 million global revenue estimate BCMP solutions market, which has broadened its IT disaster recovery management, crisis management and risk management capabilities since 2016.

To the Point Sessions
Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

Colocation State of the Union

Bob Gill, Research VP, Gartner

As colocation has evolved from simple excess space and power, to a critical role in any cloud and hybrid IT model, the market and offerings have diverged significantly. This session will detail over all trends and key planning assumptions.

Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

How Seven Top IT Operations Teams Are Succeeding With AIOps Technologies

Colin Fletcher, Research Director, Gartner
Sanjit Ganguli, Research Director, Gartner

Despite their intimidating reputation, artificial intelligence and associated technologies are finding their way into IT operations management toolkits, often with dramatically positive results when focused. This session will take a quick look at seven real-life, practical examples of these technologies being used successfully, today.
Key issues:
• What are the most common AI and associated smart machine technologies being used today?
• What can we learn from seven real-world successful examples of using AIOps technologies?

Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

How to Navigate Public Cloud Container Services

Dennis Smith, Research VP, Gartner

The growing popularity of both public cloud services and container-related technology requires I&O leaders to understand the technology choices that are available in the market. Most of the major public cloud service providers offer container services with varying capabilities and underlying technology. This session will present a framework for how enterprises can evaluate public cloud container services.

Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

Securing Workloads and Information in Amazon Web Services

Neil MacDonald, VP Distinguished Analyst, Gartner

Most people think of Amazon Web Services (AWS) as compute and stored, but AWS is now a collection of more than 80 different services for cloud-based IaaS workloads and information. This session will discuss the specific best practices for securing workloads and information in AWS, covering compliance, encryption, key management, network security, monitoring and host-based controls.

Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

Top 10 Best Practices to Lower Azure Cloud IaaS Costs

Arun Chandrasekaran, Research VP, Gartner

Public cloud IaaS projects can quickly balloon beyond their initial budget outlay unless proper governance cost optimization techniques unique to cloud are used and that focus on agile sourcing, automation and DevOps approaches. I&O leaders should use the ten best practices outlined in this research to lower their Azure IaaS costs.

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Best Practices for Running Containers in Production

Arun Chandrasekaran, Research VP, Gartner

The rapid pace at which containers are being adopted in the data center will soon impact many I&O organizations. Infrastructure managers must embrace this change to address the demands of bimodal IT, but in a controlled and tactical manner.

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

How to Select the Right Cloud Management Tools

Dennis Smith, Research VP, Gartner

I&O leaders are challenged to manage private, public and multi-cloud services. This requires understanding the different types of cloud management tools along with the trends and the problems that can be addressed. This session will present a framework that organizations can use to select the right tools to manage their cloud deployments

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Motivating the Unmotivated

Diane Berry, Research VP, Gartner

Many IT organizations with highly tenured staff often struggle with motivating them to become a digital ready workforce. The successful digital organization needs talent with a new range of skills, competencies and jobs. Participates will gain an understanding of the techniques and programs that CIOs and IT leaders can use to re-engage the workforce and maintain their relevancy in a digital world.

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Rage Against Traditional Storage: Future Storage Technologies

Joseph Unsworth, Research VP, Gartner

Mechanical storage and 3-tier storage architectures is slowly dying. Current and upcoming solid-state technology is the future and data center infrastructure will not be homogenous, rather, it will be a mix of 3-tier storage, HCIS, and cloud-storage-based on application workloads, simplicity and cost. I&O leaders will benefit from a current and long-term outlook on solid-state technology and best practices on how best to determine and deploy their storage infrastructure.

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Stretch Your Storage Capabilities, Not Your Budget

Stanley Zaffos, Research VP, Gartner

Software-defined storage, enterprise license agreements, and the growing acceptance of third-party maintenance are providing users with opportunities to improve the functionality and capacity of their storage infrastructure without breaking the bank. Of course avoiding the risks associated with these nonobvious refresh approaches is key to achieving their benefits and avoiding technical deficits. Key issues include:
• What are the benefits and risks of ELAs?
• How risky is the use of third party maintenance?
• Can SDS keep older arrays a useful component of modern storage infrastructures?

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Successfully Scaling DevOps Adoption in I&O

George Spafford, Research Director, Gartner

DevOps has rapidly moved from a niche to a mainstream approach, but most I&O groups haven't addressed the fundamental people, cultural and skill changes required. Learn the key methods to build a solid foundation for DevOps to scale to be the primary I&O mindset.

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Top Recommendations for Storage and Backup for Midsize Enterprises

Robert Rhame, Research Director, Gartner

This session identifies key trends in storage and backup either on premises or in the cloud that midsize enterprise IT leaders responsible for storage should leverage to help them to cut costs, improve productivity, and help their organization gain a competitive edge.

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

What You Need to Know When Comparing Costs of Build, Colocation and Cloud

Henrique Cecci, Research Director, Gartner

Comparing infrastructure costs over time can be a complex and difficult task. In this session, we will review the key concepts that should be considered when comparing costs of building a data center versus using colocation or cloud services, along with practical examples and three different scenarios.

Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

How High-Performance Compute Will Impact Your Digital Business Strategies

Chirag Dekate, Research Director, Gartner

Emerging digital business strategies like IoT, digital twins and deep learning are driving I&O leaders to evolve their datacenter strategies. Learn about the latest advances in high-performance computing and how I&O leaders can leverage high performance compute infrastructures to accelerate their digital business initiatives.

Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

If You Think SDN is the Answer, You’re Asking the Wrong Question

Joe Skorupa, VP Distinguished Analyst, Gartner

There has be a lot a lot of confusion regarding SDN. Rather than focusing on architectural definitions, this session focuses on the problem to address: How to deliver data center network automation and orchestration, regardless of the underlying architecture.

Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

Practical and Actionable Realities of Cost Optimization

David Edward Ackerman, Research VP, Gartner

Lots of new ideas come along, but the constant pressure to focus on cost optimization persists. This session provides actionable approaches to cost optimization for infrastructure and application services. We will focus on viable options that the sourcing and vendor management team can do now to see results within the next six to eighteen months.
Key issues:
• What key elements drive cost optimization?
• Which cost optimization efforts are easier and quicker to achieve?
• How do you sustain cost optimization over the life of a contract?

Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

Succession Planning for Leadership in the Age of Digital Transformation

Diane Berry, Research VP, Gartner

Many enterprises face enormous opportunities and challenges in an era of unparalled change in digital transformation. They need a cadre of leaders who can effectively lead the organization into the future. Many organizations face the dilemma with respect to how to balance the leadership capabilities required to respond to digital disruptions while managing technology operations. In this session, participants will learn how to develop and implement succession planning to build and strengthen the leadership pipeline for the digital future.

Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

The Five Technology Trends Impacting the Midsize Enterprise

Mike Cisek, Research Director, Gartner

Technologies that can improve business outcomes midsize enterprises are the focus of the 2017 MSE Hype Cycle. The five trends driving the use of technology provide MSE leaders with insight into how to leverage specific technologies to address self identified challenges and priorities.

Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

Visibility Gaps Can Imperil Your Cloud Initiatives!

Sanjit Ganguli, Research Director, Gartner

Discusses the visibility gaps to consider when migrating to the cloud.

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

Agile Infrastructure and Operations in Five Steps

Hank Marquis, Research Director, Gartner

I&O leaders need to deliver services faster, better and cheaper than previously possible -- they must become more agile. They also need to support DevOps and accelerated application delivery. I&O leaders struggling to optimize IT operations can become more agile quickly by following five steps to build a high-performance, business-aligned I&O organization.

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

Considerations for Successful SDS Deployments

Stanley Zaffos, Research VP, Gartner

Software-defined storage promise lower acquisition and ownership costs, more agility and more flexibility. These benefits are sometimes real, but unless the risks inherent in SDS instantiations are accounted for they can easily evaporate or become negatives.

In this presentation, we examine the relative strengths and weaknesses of SDS versus SAN and NAS arrays, and methodologies for choosing workloads that can best take advantage of each paradigm by exploring the following key issues:

• Does SDS actually lower acquisition and ownership costs?
• How do hardware and architectural decisions affect SDS availability, performance, and facilities requirements?
• What makes applications SDS versus storage array friendly?

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

DevSecOps: Seamlessly Integrating Security Into DevOps

Neil MacDonald, VP Distinguished Analyst, Gartner

Traditional security approaches won't work well with DevOps-style workflows, yet organizations are tasked with the security and compliance of the applications and services that are delivered from these rapid development processes. This short presentation will outline specific best practices to integrate security into DevOps, delivering DevSecOps, without breaking the collaborative nature of DevOps.

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

How to Navigate On-Premises and/or Hybrid Container Frameworks

Dennis Smith, Research VP, Gartner

I&O leaders deploying containers for critical use cases need operational tooling to manage application development life cycle. This includes evaluating the capabilities and use case fit of leading container management solutions. This session will present a framework for how enterprises can evaluate on-premises/hybrid container management systems.

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

Take These Four Steps Now to Transform Your Network to Support Digital Business

Joe Skorupa, VP Distinguished Analyst, Gartner

Over the next five years, networking will be a critical infrastructure asset to support cloud and digital business initiatives. How networks are funded, designed and operated and how teams responsible for networking are measured and rewarded must change now to achieve the required transformation.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

An I&O Leader’s Guide to Protecting Against Future Ransomware and Cyberattacks

Robert Rhame, Research Director, Gartner

Ransomware and destructive malware can leave data in encrypted or deleted ruin. How can I&O leaders best plan to protect an organization's data and backup infrastructure from an unknown threat perpetrated by unknown parties? This session will explore the philosophy of resilience, necessary organizational alignment, tools that are already at hand, and tactics for the inevitable time that something slips right by security countermeasures.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Are Cloud Strategies for Backup for Real?

Pushan Rinnen, Research Director, Gartner

Cloud is exerting drastically different impacts on different enterprise backup workloads. While application owners and users are trying to leverage cloud native recovery functions to replace expensive traditional backup infrastructure, data center backup teams remain largely skeptical with cloud backup. Technologies have been evolving fast in the past year, making cloud backup a highly dynamic topic in the industry. This session will discuss technology adoption trends with different cloud backup use cases and help you form realistic cloud strategies for backup and make your backup infrastructure more agile.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Drive Business Value — Midsize Enterprise IT Leaders Must Demonstrate Contribution to Business Outcomes

Robert Naegle, Research VP, Gartner

Business value lies at the center of numerous I&O initiative objectives. Defining the right level of business value will directly impact the way we define service catalogs and metrics, create business value dashboards (BVDs), establish IT cost structures, track performance and more.
The session will discuss the following key issues:
• What does the business value?
• How can I&O be relevant to the business agenda?
• Where do I start?

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Major Incident Management Made Easy

Kenneth Gonzalez, Research Director, Gartner

Major incidents are designated as such, due to the adverse impact they have on the business. Given this, being prepared to act when one occurs requires more than opening a conference bridge and taking notes. This session will cover the three critical elements which must be addressed to have your response efforts be simpler and more effective.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Preparing Data Center Strategies for Artificial Intelligence

Chirag Dekate, Research Director, Gartner

Artificial intelligence use cases primarily, machine learning and deep learning are transforming organizations across diverse verticals. Learn about the current state of art in accelerators, hardware, and software infrastructure for deep learning and machine learning. Use best practices gathered across 100s of AI infrastructure inquiries to jumpstart your AI initiatives.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Top Best Practices to Improve Enterprise Data Center Efficiency

Henrique Cecci, Research Director, Gartner

Data center efficiency has always been a priority for I&O leaders. Over the years, numerous best practices for improving data center efficiency have been developed, adopted and improved by organizations across the world. In this session, we review the commonly used techniques to improve power, cooling, space and IT load efficiency, often without the need for significant investment.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Transform IT Operations to Support Microsoft Office 365, Google G Suite and the Digital Workplace

Terrence Cosgrove, Research VP, Gartner

Digital workplace solutions, such as Microsoft Office 365 and G Suite, are delivered as a service. Leaders of IT operations must change their management and support models to deliver this type of service effectively.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

A Glimpse Into the Future of the Enterprise Data Center — 2022 and Beyond

Henrique Cecci, Research Director, Gartner

What's the future of the enterprise data center? How will their architecture, key components and design evolve? What new challenges I&O leaders will have to face? What will be their priorities?
In this session we are consolidating multiple research and sources to present you two possible future scenarios, providing a glimpse of the future of enterprise data centers.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

Creating and Optimizing an IT Service Catalog

Ed Holub, Research VP, Gartner

A well-defined IT service catalog has a significant positive impact on the customer's perceptions of IT. Learn successful alternatives to create and then continually optimize your IT service catalog driven by business principles.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

Information Governance Analytics: Coming to an Application Near You

Garth Landers, Research Director, Gartner

Information governance analytics are ramping up with the use of machine learning (ML) and artificial intelligence (AI). I&O leaders will soon take advantage of AI, not in an off the shelf form but in applications and features already used or being added to existing products.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

Resilient Infrastructure Delivery in Hybrid IT Environments

Mark Thomas Jaggers, Research Director, Gartner

In today's increasingly interconnected world, insuring resilient infrastructure extends beyond the core data center. In this session, we will look at key points that have tripped up many companies when unexpected failures have occurred in seemingly innocuous or uncorrelated systems.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

Should I Outsource My Network Given the Rise of Cloud and IoT?

Ted Corbett, Research Director, Gartner

Digital business, cloud, and IoT have thrust dramatic new requirements onto existing enterprise networks, which are challenging I&O leaders to reconsider network sourcing strategies for strategic, operational and economic reasons. Network leaders should consider the short-term and long-term effects of their DIY vs. MNS sourcing decisions.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

The Service Desk in a Bimodal World

Rich Doheny, Sr Research Analyst, Gartner

While many IT organizations are exploring agile and/or bimodal approaches, without substantial operational changes they will not be successful. IT service desk leaders must understand how existing ITSD support channels, processes and practices must change to be successful in a bimodal environment.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

Three Steps to Create an Effective Software Asset Management Tool Strategy for I&O

Roger Williams, Research Director, Gartner

I&O leaders responsible for software asset management can build an effective SAM tool strategy by taking three key steps. Attend this session to learn about how your existing IT operational tools can help, what pitfalls you must avoid, and how to prioritize requirements around license compliance and optimization to ensure that SAM tool investments will meet I&O needs.

Ask the Analyst Session
Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Ask the Analyst: Hybrid IT — Rethinking Systems Resiliency and DR Exercising in Bimodal Environments

Mark Thomas Jaggers, Research Director, Gartner

Now that leading enterprises have embraced both Mode 1 and Mode 2 application development, and business processes are spread between internal systems and external service providers, challenges are emerging in performing disaster recovery tests. In this session, we will look at some of the challenges that these enterprises have faced and discuss how they have addressed them to enable thorough, end-to-end disaster recovery testing.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 8:15 AM - 9:00 AM

Ask the Analyst: Best Practices for I&O Cost Optimization

Ron Blair, Research Director, Gartner

Badly thought out cost-cutting strategies do not work for enterprises that are moving into the digital economy and must continually optimize costs. Discussion topics in this session can provide the structure needed for a cost optimization program and will provide best practices for optimizing your data center and cloud spend and improving organizational value through automation.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 8:15 AM - 9:00 AM

Ask the Analyst: Creating a One-Page Cloud Strategy for a Midsize Enterprise

Mike Cisek, Research Director, Gartner

Join a small group of midsize enterprise IT leaders for this highly interactive Q&A session. Frequently asked questions include:
• What's the best way to start developing this strategy?
• How can an agile decision-making framework be designed to visually compare and contrast current infrastructure and application workloads against a dynamic vendor landscape filled with cloud-based solutions of varying maturity?
• How can the cloud strategy be communicated to business leaders looking to take advantage of cloud services' perceived benefits (such as decreased capital expenditures, shorter deployment cycles and agility)?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Ask the Analyst: Creating an Edge and Cloud Strategy

Thomas J. Bittman, VP Distinguished Analyst, Gartner
Bob Gill, Research VP, Gartner

This session will allow participants to ask questions and to share experiences and success stories they have encountered as they advance along the path toward cloud and/or edge computing and IT.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

Ask the Analyst: Creating a Strategy for Storage and Backup for a Midsize Enterprise

Robert Rhame, Research Director, Gartner

Infrastructure and operations leaders responsible for storage in midsize enterprises should leverage specific technologies and deployment models to help them to cut costs, improve productivity and help their organizations gain a competitive edge. This session will allow for a forum to discuss best practices.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

Ask the Analyst: Organizational Learning and DevOps for the Data Center

George Spafford, Research Director, Gartner

You’ve heard of DevOps, maybe even tried to implement it. But successful DevOps is more than process, and it’s not just a tool that you purchase. To get the most out of DevOps, you need the right culture and the right plan. Come to this session and discuss the best approach and metrics to make your DevOps project a success.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Magic Quadrant Theater
Monday, December 4, 2017 / 6:00 PM - 6:20 PM

Gartner Theater Session: Magic Quadrant for Solid-State Arrays

Joseph Unsworth, Research VP, Gartner

While solid-state arrays have matured a new wave of innovation and vendors will impact the existing competitive landscape. Organizations will gain insight into which vendors have compelling hardware and software that is truly optimized for current and future technology innovation. As new vendors focused on next-generation technology enter and consolidation inevitably occurs, don't get caught with a company with limited vision and ability to execute.

Monday, December 4, 2017 / 7:00 PM - 7:20 PM

Gartner Theater Session: Magic Quadrant for Network Performance Monitoring and Diagnostics

Sanjit Ganguli, Research Director, Gartner

A look at the latest Magic Quadrant covering NPMD, understanding significant changes and trends in the market space.

Tuesday, December 5, 2017 / 12:15 PM - 12:35 PM

Gartner Theater Session: Magic Quadrant for Application Release Automation

Colin Fletcher, Research Director, Gartner

Enterprises looking to scale out their successful DevOps initiatives increasingly turn to application release automation to meet broad enterprise requirements without compromising DevOps creativity, agility and velocity.

Tuesday, December 5, 2017 / 1:45 PM - 2:05 PM

Gartner Theater Session: Magic Quadrant for Public Cloud Storage

Raj Bala, Research Director, Gartner

A presentation based on the 2017 Magic Quadrant for public cloud storage.

Tuesday, December 5, 2017 / 6:00 PM - 6:20 PM

Gartner Theater Session: Magic Quadrant for Cloud Infrastructure as a Service (IaaS)

Raj Bala, Research Director, Gartner

The Magic Quadrant for Cloud Infrastructure as a Service (IaaS) is one of the most widely read pieces of resarch across Gartner, and highlights the rapidly shifting landscape of IaaS providers such Amazon, Microsoft and Google.

Tuesday, December 5, 2017 / 7:00 PM - 7:20 PM

Gartner Theater Session: Magic Quadrant for Public Cloud Infrastructure Managed Service Providers

Ron Blair, Research Director, Gartner

Organizations can benefit from selecting a high-quality managed service provider when implementing and operating solutions on Amazon Web Services, Microsoft Azure and Google Cloud Platform.

Attend this session to hear the results of Gartner's new Magic Quadrant covering Managed Service Providers for Public Cloud Infrastructure.

Wednesday, December 6, 2017 / 12:00 PM - 12:20 PM

Gartner Theater Session: Magic Quadrant for Wired and Wireless LAN Infrastructure

Bill Menezes, Principal Research Analyst, Gartner

A discussion of the trends and rankings presented in the MQ and CC for wired and wireless LAN, updated for 2017 with significant criteria changes to reflect the increasing importance of network services software application over hardware "speeds and feeds," especially with the emerging demands created by IoT.

Wednesday, December 6, 2017 / 1:30 PM - 1:50 PM

Gartner Theater Session: Magic Quadrant for IT Service Management Tools

Rich Doheny, Sr Research Analyst, Gartner

This session will focus on the Magic Quadrant for IT Service Management Tools.

Gartner Essentials
Monday, December 4, 2017 / 11:45 AM - 12:30 PM

Gartner Essentials: 2018 Top 10 Trends and Their Impact on I&O

David J. Cappuccio, VP Distinguished Analyst, Gartner

As I&O leaders, CIOs and CTOs struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Monday, December 4, 2017 / 11:45 AM - 12:30 PM

Gartner Essentials: How to Create an Enterprise Cloud Strategy

Bob Gill, Research VP, Gartner

Many organizations do not have a broadly accepted cloud strategy, yet risk governance and efficiency by implementing cloud anyway. This session will offer advice on how to create a cloud strategy that is business-benefit focused.

Monday, December 4, 2017 / 11:45 AM - 12:30 PM

Gartner Essentials: The Enterprise Network Scenario — Taking Networks From Fragile to Agile

Andrew Lerner, Research VP, Gartner

Network infrastructure must be highly agile and available to truly support digital business. This session describes the people, process and technology required to evolve networking to support digital business requirements over the next several years. In this session, we will cover what external and macro level factors will impact enterprise networks, how will new technologies impact enterprise networks and what best practices should clients employ within their networks.

Monday, December 4, 2017 / 11:45 AM - 12:30 PM

Gartner Essentials: The Role of Integrated Systems in the Era of Agile Infrastructure

George J. Weiss, VP Distinguished Analyst, Gartner

DC I&O leaders must begin to shift thinking when evaluating integrated systems. The traditional way of structuring DC systems makes the builds a static, prescriptive process of repeated upgrades based on predicted capacity and performance requirements by time periods. However, cloud is driving infrastructure modernization in which the DC is a resource pool responsive to the needs of developers, dynamic in provisioning, increasingly delivering services at a just-in-time pace at costs on per resource usage basis. Thus, I&O leaders will be expected to respond to business units and digital consumer needs for enterprise viability. This is a one-way avenue, not returning to legacy and traditional modes of operation.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Gartner Essentials: Beyond the Data Center — Best Practices for I&O Cost Optimization

Ron Blair, Research Director, Gartner

Badly thought out cost-cutting strategies do not work for enterprises that are moving into the digital economy and must continually optimize costs. This presentation will provide the structure needed for a cost-optimization program and will provide deeper dive best practices for optimizing your data center and cloud spend and improving organizational value through automation.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Gartner Essentials: Supporting a Bimodal and Digital Business Future — The I&O Skills Gap

Hank Marquis, Research Director, Gartner

IT infrastructure and operations leaders face the dual challenges of supporting existing environments while enabling new requirements such as bimodal, digital business and platform initiatives. Learn how I&O skills gap analysis identifies the skills that are increasing and decreasing in demand and how to use the results to target talent acquisition, development and retention programs.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Gartner Essentials: The DevOps Scenario — Delivering Business Value Through Continuous Product Delivery

George Spafford, Research Director, Gartner

DevOps can greatly enhance a business but many organizations struggle to get started, and then find it difficult to balance speed and risk. Changes are required in culture, process, technology and skills. This session helps you determine the right goals, skills, responsibilities, technologies and priorities to ensure your DevOps initiative delivers business value, while managing costs and risks.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Gartner Essentials: What Comes Next? IT Monitoring Insight to Support Your Businesses' High-Velocity Future

Gary Spivak, Managing VP, Gartner

Enterprises clinging to IT monitoring just to understand the health of IT resources will be tomorrow's digital business losers. The simple truth is that IT monitoring will increasingly become a critical element in an organization's overall digital business service delivery strategy. Attend this session if you want to not only survive, but to thrive with the rapid pace of change occurring on the path toward an increasingly digital future.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

Gartner Essentials: Evolving Storage Infrastructures to Support the Digital Business Model

Roger W. Cox, Research VP, Gartner

This presentation provides insights on how users can modernize and cost-optimize storage infrastructures to support the journey to a digital business model. New system architectures, hardware and software technologies, deployment models, and vendor business models that enhance agility and flexibility are covered. The value of hybrid cloud and software centric infrastructures are highlighted.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

Gartner Essentials: The Five-Year Automation Scenario — Automate I&O to Drive Efficiency, Improve Reliability and Reduce Costs

Terrence Cosgrove, Research VP, Gartner

Automation of I&O processes promises significant efficiency, operations and financial advantages. I&O organizations that are mature enough to articulate a vision, change their culture and harness the capabilities of the multiple automation technologies that will change their fortunes.

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Gartner Essentials: The IT Service Management Scenario

Kenneth Gonzalez, Research Director, Gartner

Digital business does not wait for IT service management to evolve by itself. I&O leaders and their teams must keep pace with the latest IT systems and intelligence to support new ecosystems and provide a compelling experience for their customers.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Gartner Essentials: The Compute Scenario — Perfect Storm of Shifting Market, Technology and Delivery Models

Philip Dawson, Research VP, Gartner
Daniel Bowers, Research Director, Gartner

Market drivers including HCIS, composable and high-performance compute infrastructures are creating new opportunities for I&O leaders. Furthermore, digital business use-case drivers and evolving requirements are necessitating adoption of new technologies, delivery models and new I&O strategies. Learn about the current state of the art in compute technologies, and about the best practices in navigating the emerging compute landscape.

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

Gartner Essentials: The Impact of IoT on Infrastructure and Operations

Sanjit Ganguli, Research Director, Gartner

This session will explore the rise of Internet of Things (IoT) and the disruption it will cause for Infrastructure and Operations teams, as they must adapt their infrastructure, processes, skills and tooling.

Start planning your agenda now.