Agenda / Spotlight Tracks


  • Spotlight Track / Securing the Data Center of Tomorrow
  • Spotlight Track / Emerging Strategies for Tomorrow's IT
  • Spotlight Track / Software-Defined Everything / Anything
  • Spotlight Track / Senior Executive Circle
  • Spotlight Track / Infrastructure & Operations for the Midsize Enterprise
  • Spotlight Track / Diversity in IT
Spotlight Track / Securing the Data Center of Tomorrow
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: Recovering Your Business After a Targeted Cyberattack

Robert Rhame, Research Director, Gartner
Roberta J. Witty, Research VP, Gartner

Cyberattacks are on the rise in both frequency and business impact. This workshop presents a combination of crisis communication and coordination best practices, as well as examines how backup/recovery can be used to remediate an attack. The philosophy of resilience, necessary organizational alignment, tools that are already at hand to fend off attacks.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Security Considerations and Best Practices for Securing Containers

Neil MacDonald, VP Distinguished Analyst, Gartner

Linux (and Windows) OS containers are not inherently unsecure, but are being deployed unsecurely, driven by developers and a need for agility in service development and deployment. Security and risk management leaders must address container security issues around vulnerabilities, visibility, compromise and compliance. This session will provide specific best practices for secure container deployments.

Monday, December 4, 2017 / 5:00 PM - 6:00 PM

Roundtable: Cloud Security Best Practices

Neil MacDonald, VP Distinguished Analyst, Gartner

This roundtable will allow participants to share best practices and experiences when securing workloads and data in cloud-based services including IaaS and SaaS. Depending on roundtable preferences, the discussion will explore the role of CASBs and other security providers in securing cloud-based workloads.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

There Must Be 50 Ways to Lose Your (Mobile) Data 

John Girard, VP Distinguished Analyst, Gartner
Robert Rhame, Research Director, Gartner

With apologies to singer Paul Simon, 50 ways are only the beginning of your future data breach challenge. In the porous world of clouds and things, all data is mobile. Best practices and constructive motivation will reduce your risks more than new technology can ever accomplish. Attendees will get a chuckle hearing about the world’s strangest data breaches, and receive a prioritized action plan.

Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

Securing Workloads and Information in Amazon Web Services

Neil MacDonald, VP Distinguished Analyst, Gartner

Most people think of Amazon Web Services (AWS) as compute and stored, but AWS is now a collection of more than 80 different services for cloud-based IaaS workloads and information. This session will discuss the specific best practices for securing workloads and information in AWS, covering compliance, encryption, key management, network security, monitoring and host-based controls.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Risk Management: How to Develop an Exercise Management Strategy

Roberta J. Witty, Research VP, Gartner

IT operations, IT disaster recovery and IT risk management leaders must assess the strengths and weaknesses of recovery plans to ensure the organization's ability to survive disruptions. An exercise management strategy provides a comprehensive approach to assessing the effectiveness of recovery plans. This session will discuss the best practices for developing such a strategy including: 1) How to make the business case for recovery plan exercising; 2) Understanding the goals and benefits of recovery plan exercising; and 3) How to leverage automation for exercise management tasks.

Wednesday, December 6, 2017 / 1:45 PM - 2:45 PM

Roundtable: Efficiency in Information Governance: Align Optimization, Risk and Data Value Initiatives

Shane Harris, Research Director, Gartner

Information governance requirements are quickly growing as organizations struggle with managing optimization, risk and value associated with data. Aligning data management/governance initiatives provides great dividends. How to speak a common "Information" or "Data" language across the organization? How can an organizations align data/storage management initiatives and budgets? How can data governance at the organizational level drive business without getting bogged down?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

DevSecOps: Seamlessly Integrating Security Into DevOps

Neil MacDonald, VP Distinguished Analyst, Gartner

Traditional security approaches won't work well with DevOps-style workflows, yet organizations are tasked with the security and compliance of the applications and services that are delivered from these rapid development processes. This short presentation will outline specific best practices to integrate security into DevOps, delivering DevSecOps, without breaking the collaborative nature of DevOps.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

The Current State of Business and IT Operations Resilience: What can be Done to Improve It

John P Morency, Research VP, Gartner

The presentation will discuss the current state of business and IT operations resilience, both within and external to the corporate data center. In addition to a current state snapshot, session topics also include steps that can be taken to improve IT risk management, increase protection from external malware attacks, automate IT end-to-end IT service availability, and the selected use of software-defined data center technology for enhancing IT operations resilience.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

An I&O Leader’s Guide to Protecting Against Future Ransomware and Cyberattacks

Robert Rhame, Research Director, Gartner

Ransomware and destructive malware can leave data in encrypted or deleted ruin. How can I&O leaders best plan to protect an organization's data and backup infrastructure from an unknown threat perpetrated by unknown parties? This session will explore the philosophy of resilience, necessary organizational alignment, tools that are already at hand, and tactics for the inevitable time that something slips right by security countermeasures.

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

From the Fire to the Frying Pan: State of Endpoint and Mobile Security, 2017

John Girard, VP Distinguished Analyst, Gartner

Endpoint and Mobility use cases continuously transform business processes and challenge established security best practices. Integrity comes down to personal discretion. We provide IT leaders with a path to introduce agility and tolerance into critical infrastructure. Concerns include technology trends, emerging exploits and the sheer enormity data protection in an interconnected workplace.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

Information Governance Analytics: Coming to an Application Near You

Shane Harris, Research Director, Gartner

Information governance analytics are ramping up with the use of machine learning (ML) and artificial intelligence (AI). I&O leaders will soon take advantage of AI, not in an off the shelf form but in applications and features already used or being added to existing products.

Spotlight Track / Emerging Strategies for Tomorrow's IT
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: Containers 101: Mastering the Fundamentals

Dennis Smith, Research VP, Gartner
Arun Chandrasekaran, Research VP, Gartner

The topic of containers has witnessed immense interest in enterprise IT over the past 18 months. In this session, I&O leaders will learn about the potential impact containers will have on their IT environment, and how they need to rethink current infrastructure and operations approaches due to the unique functional characteristics exhibited by containers that are very different from traditional and VM infrastructures.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 11:45 AM - 12:30 PM

Gartner Essentials: 2018 Top 10 Trends and Their Impact on I&O

David J. Cappuccio, VP Distinguished Analyst, Gartner

As I&O leaders, CIOs and CTOs struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Evaluating Micro-Data-Centers

Jeffrey Hewitt, Research VP, Gartner

The rise of the internet of things (IOT) will push the needs for reducing latency. Edge data centers are one way to solve that latency issue, and this, in turn, has resulted in the emergence of the micro data center as an approach to edge data center implementations. This presentation will provide an overview of the competitive landscape of the current providers of micro data centers and how they can fit into your data center strategy. Applicable use cases will be outlined, and guidance will be provide on how best to navigate the growing field of micro-data-center choices.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Is "Serverless" the Future of Servers?

Arun Chandrasekaran, Research VP, Gartner

New computing abstractions such as Docker containers and serverless computing frameworks are changing how and where enterprises will consume server computing. EAs and I&O leaders should use the outlined decision framework to align their use cases with the appropriate computing abstractions and benefit from these innovations.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Living on the Edge: How IoT and Immersive Technologies Will Change Computing

Thomas J. Bittman, VP Distinguished Analyst, Gartner

Digital business requires real-time not just at the back-end, but between people and things. As IoT explodes and immersive technologies like augmented and mixed reality expand, the need for hyper-interactivity and local processing will grow, and the edge will need to become much more intelligent. The edge will grow faster than the today's cloud, changing architectures, apps, IT strategies, cloud providers, and new competitors.

Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

How Seven Top IT Operations Teams Are Succeeding With AIOps Technologies

Colin Fletcher, Research Director, Gartner
Sanjit Ganguli, Research Director, Gartner

Despite their intimidating reputation, artificial intelligence and associated technologies are finding their way into IT operations management toolkits, often with dramatically positive results when focused. This session will take a quick look at seven real-life, practical examples of these technologies being used successfully, today.
Key issues:
• What are the most common AI and associated smart machine technologies being used today?
• What can we learn from seven real-world successful examples of using AIOps technologies?

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Ask the Analyst: Creating an Edge and Cloud Strategy

Thomas J. Bittman, VP Distinguished Analyst, Gartner
Bob Gill, Research VP, Gartner

This session will allow participants to ask questions and to share experiences and success stories they have encountered as they advance along the path toward cloud and/or edge computing and IT.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:00 PM

Roundtable: AIOps in the Real World

Colin Fletcher, Research Director, Gartner

An opportunity for participants to share their experiences and interests in using AIOps and related technologies


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Technical Insights: Selecting a Storage Approach for Stateful Application Containers

Anna Belak, Sr Research Analyst, Gartner

Containers are great for stateless applications at scale, but what about apps that need to persist data? This presentation will focus on the types of stateful applications that are suitable for containerization and what technical professionals should keep in mind as they embark on the journey of deploying Docker with persistent storage.

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Rage Against Traditional Storage: Future Storage Technologies

Joseph Unsworth, Research VP, Gartner

Mechanical storage and 3-tier storage architectures is slowly dying. Current and upcoming solid-state technology is the future and data center infrastructure will not be homogenous, rather, it will be a mix of 3-tier storage, HCIS, and cloud-storage-based on application workloads, simplicity and cost. I&O leaders will benefit from a current and long-term outlook on solid-state technology and best practices on how best to determine and deploy their storage infrastructure.

Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Reimagining Data Centers on the Edge — The Edge Computing Roadmap

Bob Gill, Research VP, Gartner

This presentation will detail the edge computing roadmap, which describes the impact and possibilities of reimagining the data center, placing compute, storage, and networking resources as close to the users, sources and sinks, of data as possible. From geographically distributed, micro data centers, to processing hubs/collection points for IOT devices, and even single tenant augmentation of public cloud, edge topology and evolving infrastructure will drive tectonic shifts in how we consider data centers.

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

Technical Insights: Docker Containers in the Windows World

Anna Belak, Sr Research Analyst, Gartner

Containers are taking the Linux world by storm, but Microsoft's active participation in this space has brewed up some interesting offerings. Join this session to gain an understanding of Windows containers and the effect these recent developments will have to the Windows ecosystem and you.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

IoT Impact on Enterprise Networks

Bill Menezes, Principal Research Analyst, Gartner

This session will outline the impact IoT deployments will have on enterprise WAN, LAN and data center networks.

Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Preparing Data Center Strategies for Artificial Intelligence

Chirag Dekate, Research Director, Gartner

Artificial intelligence use cases primarily, machine learning and deep learning are transforming organizations across diverse verticals. Learn about the current state of art in accelerators, hardware, and software infrastructure for deep learning and machine learning. Use best practices gathered across 100s of AI infrastructure inquiries to jumpstart your AI initiatives.

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

Gartner Essentials: The Impact of IoT on Infrastructure and Operations

Sanjit Ganguli, Research Director, Gartner

This session will explore the rise of Internet of Things (IoT) and the disruption it will cause for Infrastructure and Operations teams, as they must adapt their infrastructure, processes, skills and tooling.

Spotlight Track / Software-Defined Everything / Anything
Monday, December 4, 2017 / 11:45 AM - 12:30 PM

Gartner Essentials: The Role of Integrated Systems in the Era of Agile Infrastructure

George J. Weiss, VP Distinguished Analyst, Gartner

DC I&O leaders must begin to shift thinking when evaluating integrated systems. The traditional way of structuring DC systems makes the builds a static, prescriptive process of repeated upgrades based on predicted capacity and performance requirements by time periods. However, cloud is driving infrastructure modernization in which the DC is a resource pool responsive to the needs of developers, dynamic in provisioning, increasingly delivering services at a just-in-time pace at costs on per resource usage basis. Thus, I&O leaders will be expected to respond to business units and digital consumer needs for enterprise viability. This is a one-way avenue, not returning to legacy and traditional modes of operation.

Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Technical Insights: From Fragile to Agile: DevOps, SDDC and Infrastructure as Code

Paul Delory, Research Director, Gartner

To become more dynamic, organizations will need to transform not only through technology, but processes and tooling as well. A deep synergy exists between the DevOps, data center automation and containerization movements. However, achieving IT agility and DevOps demands the collaboration and coordination of development, infrastructure, operations and security staff.

Monday, December 4, 2017 / 5:00 PM - 6:00 PM

Roundtable: Hyperconverged Systems

George J. Weiss, VP Distinguished Analyst, Gartner
Julia Palmer, Research Director, Gartner

This roundtable will discuss what organizations are doing with the various flavors of converged systems. Attendees will be asked to share their experiences and approaches to vendor selection, packaging and management stacks, including what workloads are being migrated or newly hosted and what level of success has been achieved in meeting projected ROIs or other metrics.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 5:00 PM - 5:45 PM

The Business Case for Software-Defined Data Centers (SDDCs)

John P Morency, Research VP, Gartner

Developing a comprehensive business case for SDDC implementation can be a technical, operations and logistical challenge. This session will discuss the business case approaches that have been most successfully used both within the industry, as well as by Gartner clients to justify SDDC implementations.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

How to Select the Best Software-Defined Storage Solution for Hyperconverged and Hyperscale

Julia Palmer, Research Director, Gartner

Infrastructure software-defined storage (SDS) creates and provides data center services to replace or augment traditional storage arrays. It can be deployed as a virtual machine, container or as software on a bare-metal x86 industry standard server, allowing organizations to deploy a storage-as-software package. This session will focus on Infrastructure software-defined storage (SDS) market and will guide end-users through the different SDS areas and deployments options. We will also outline the evaluation criteria IT leaders should follow and finally will showcase few end-user implementations across file, block and object SDS deployments.

Wednesday, December 6, 2017 / 10:15 AM - 11:00 AM

Town Hall: Software-Defined — Hype or Hope?

Joe Skorupa, VP Distinguished Analyst, Gartner
Julia Palmer, Research Director, Gartner
Philip Dawson, Research VP, Gartner
Neil MacDonald, VP Distinguished Analyst, Gartner
John McArthur, Research Director, Gartner

This town hall will cover all aspects of software-defined, ranging from networking, storage, security and more. Attendees can ask a panel of analysts direct questions, or learn from questions posed by peers.

Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

If You Think SDN is the Answer, You’re Asking the Wrong Question

Joe Skorupa, VP Distinguished Analyst, Gartner

There has be a lot a lot of confusion regarding SDN. Rather than focusing on architectural definitions, this session focuses on the problem to address: How to deliver data center network automation and orchestration, regardless of the underlying architecture.

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

Technical Insights: Hyperconvergence Today: A Technical Market Guide

Paul Delory, Research Director, Gartner

A discussion of several critical emerging architectural decisions in the hyperconverged and software-defined data center markets, plus an in-depth head-to-head comparison of the leading hyperconverged vendors.

Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

Considerations for Successful SDS Deployments

Stanley Zaffos, Research VP, Gartner

Software-defined storage promise lower acquisition and ownership costs, more agility and more flexibility. These benefits are sometimes real, but unless the risks inherent in SDS instantiations are accounted for they can easily evaporate or become negatives.

In this presentation, we examine the relative strengths and weaknesses of SDS versus SAN and NAS arrays, and methodologies for choosing workloads that can best take advantage of each paradigm by exploring the following key issues:

• Does SDS actually lower acquisition and ownership costs?
• How do hardware and architectural decisions affect SDS availability, performance, and facilities requirements?
• What makes applications SDS versus storage array friendly?

Thursday, December 7, 2017 / 10:45 AM - 11:45 AM

Roundtable: Use and Business Cases for Software-Defined Data Centers

John P Morency, Research VP, Gartner

This roundtable will be a forum for client questions and experiences specific to the most viable SDDC use cases and compelling business case approaches.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

The Next Innovations in Hyperconvergence and How They Will Affect You

George J. Weiss, VP Distinguished Analyst, Gartner

In the next 12-18 months, HCIS as we know it will bear little resemblance to the HCIS of the emerging agile phase. I&O leaders will have to think in terms of elasticity, fluidity, intelligence and goal-optimized systems in cloud ecosystems. HCIS innovators in Phase 2 will leapfrog the fixed configuration silos of static-based first-generation systems to suit the bimodal business transformation needs of 2018-2020. Here's how to prepare for and take advantage of the next generation.

Spotlight Track / Senior Executive Circle
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: How to Build I&O Metrics That Matter and Communicate Value to the Business

Robert Naegle, Research VP, Gartner

This working session will explore the requirements of building I&O metrics that matter to the business. We will discuss a framework for defining metrics that matter and work in peer groups to build a list of metrics that can communicate the value of your IT organization to your business.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Sunday, December 3, 2017 / 5:30 PM - 7:00 PM

Workshop: IT Professional Development for the Digital Age

Diane Berry, Research VP, Gartner

The pace at which digital skills change is rapid and accelerating. The existing model of training and development can't effectively meet the demand of digital business. CIOs and digital business leaders must renovate their professional development strategy to create a learning culture that keeps staff engaged and motivated to build an agile and digital-capable workforce.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 11:45 AM - 12:30 PM

Gartner Essentials: 2018 Top 10 Trends and Their Impact on I&O

David J. Cappuccio, VP Distinguished Analyst, Gartner

As I&O leaders, CIOs and CTOs struggle with maintaining existing operations, while at the same time adapting to an ever-increasing introduction of new technologies by business leaders, they rarely have time to look beyond short planning horizons. This session is designed to look at emerging trends in both business and technology, and discuss their potential impact on IT; to enable IT leaders to get ahead of the curve.

Monday, December 4, 2017 / 12:30 PM - 2:00 PM

Senior Executive Circle Lunch: 2018 CIO Agenda: Implications to I&O

Mike Chuba, Managing VP, Gartner
Dave Russell, VP Distinguished Analyst, Gartner

Each year Gartner conducts the industry's largest CIO survey, this year with over 3,100 respondents from around the world. This session shares the results of the most recent survey, scheduled to complete in October, 2017, and offers insights in to what those of us infrastructure and operations can do to better align with and support the goals and objectives of the head of IT.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Monday, December 4, 2017 / 3:00 PM - 3:45 PM

Gartner Essentials: Supporting a Bimodal and Digital Business Future — The I&O Skills Gap

Hank Marquis, Research Director, Gartner

IT infrastructure and operations leaders face the dual challenges of supporting existing environments while enabling new requirements such as bimodal, digital business and platform initiatives. Learn how I&O skills gap analysis identifies the skills that are increasing and decreasing in demand and how to use the results to target talent acquisition, development and retention programs.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Reinventing the Culture of I&O for the Bimodal Enterprise: Cosmetic Surgery or Heart Transplant

Ed Holub, Research VP, Gartner

As enterprises industrialize their approach to bimodal its imperative for CIOs and I&O leaders to replace the historical culture that served them well with a new focus on embracing innovation, agility, risk and optimization of value rather than cost. Many I&O leaders too caught up in what made them successful in the past view this need as a face lift, but the requirement is more like a heart transplant.

Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

Building a Prescriptive Organizational Change Plan

Katherine Lord, Managing VP, Gartner

Organizational Change Management (OCM) — we constantly hear how important it is for bimodal, supporting digital platforms, DevOps, becoming lean, efficient and agile — yet few of us have a clue where to start with organizational change management. It’s one of those ethereal, "sounds good" topics — that leaves people baffled as to where to start. In this session learn the fundamentals of building a change management plan, the pitfalls/gotchas, critical success factors — and most importantly, how to get started.

Tuesday, December 5, 2017 / 12:00 PM - 1:30 PM

Senior Executive Circle Lunch: Reinventing the Culture of I&O for the Bimodal Enterprise

Ed Holub, Research VP, Gartner

As enterprises industrialize their approach to bimodal it's imperative for CIOs and I&O leaders to replace the historical culture that served them well with a new focus on embracing innovation, agility, risk and optimization of value rather than cost. Many I&O leaders too caught up in what made them successful in the past view this need as a face lift, but the requirement is more like a heart transplant.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:00 PM

Roundtable: Diversity in the Data Center

Katherine Lord, Managing VP, Gartner
Heeral Kota, Principal Research Analyst, Gartner

Research shows that workforce diversity correlates with increased profitability, a lower risk profile and more employee engagement. Information technology space remains monocultural, both in corporate IT and tech. sector. In this lunchtime session analysts involved in supporting diversity initiatives within Gartner will facilitate a conversation with attendees about WHY this is the case. We know that diversity makes good business sense. How will IT benefit from more diversity?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:30 PM

Workshop: Staff Competencies for the High-Performing I&O Organization (CEB, now Gartner)

Christopher Mixter, Principal Executive Advisor, Gartner

As digitization advances and enterprise leverage of cloud and automation capabilities grows, I&O leaders are realizing that the deep technical SME skills that once differentiated their teams are increasingly "table stakes." Competencies such as organizational awareness, communication, relationship management, business results orientation and learning agility are becoming critical drivers of high performance in I&O. In this session, we will examine the key staff competencies that world-class I&O organizations place at the center of their staff hiring and development strategies to ensure that I&O plays a prominent role in digital business transformation.
In this session offered by CEB, now Gartner, you will leave with:
• Clarity on the staff competencies that drive high performance in I&O staff
• Examples of proven approaches for developing staff competencies
• Templates designed to help your I&O teams take ownership for their development plans


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Motivating the Unmotivated

Diane Berry, Research VP, Gartner

Many IT organizations with highly tenured staff often struggle with motivating them to become a digital ready workforce. The successful digital organization needs talent with a new range of skills, competencies and jobs. Participates will gain an understanding of the techniques and programs that CIOs and IT leaders can use to re-engage the workforce and maintain their relevancy in a digital world.

Tuesday, December 5, 2017 / 4:45 PM - 5:45 PM

Exclusive Roundtable for Senior Executive Circle: Organizing Bimodal I&O in the Era of Digital Business

Ed Holub, Research VP, Gartner

Traditional technology aligned I&O organization structures are ineffective at supporting the dynamics of a bimodal approach to enabling a digital business. Explore new organizational alternatives that embrace rather than respond to these new age challenges.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 7:30 AM - 9:00 AM

Senior Executive Circle Breakfast: 10 Absolute Truths About Talent Management in Digital Business

Diane Berry, Research VP, Gartner

In this session, participants will learn the key characteristics of a successful transformation to a digital business. 10 fundamental tenets that research has shown to be critical to building the team of people who are capable of delivering the CIOs digital business vision for the enterprise.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 8:15 AM - 9:00 AM

Create and Execute an Innovative I&O Strategy

Ed Holub, Research VP, Gartner

I&O organizations typically live in a reactive mode responding to business and technology changes. Transition from surviving to thriving by creating and executing a well-defined I&O strategy that ensures an innovative focus balanced between strategic and tactical needs.

Wednesday, December 6, 2017 / 1:45 PM - 2:45 PM

Exclusive Roundtable for Senior Executive Circle: I&O Leadership Vision in the Digital Age

Milind Govekar, Research VP, Gartner

I&O leadership vision has to accommodate agility as one of the key goals to enable and support enterprise digital initiatives. Discuss and learn from your colleagues how this can become part of the I&O culture, going forward.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

Succession Planning for Leadership in the Age of Digital Transformation

Diane Berry, Research VP, Gartner

Many enterprises face enormous opportunities and challenges in an era of unparalled change in digital transformation. They need a cadre of leaders who can effectively lead the organization into the future. Many organizations face the dilemma with respect to how to balance the leadership capabilities required to respond to digital disruptions while managing technology operations. In this session, participants will learn how to develop and implement succession planning to build and strengthen the leadership pipeline for the digital future.

Wednesday, December 6, 2017 / 4:30 PM - 6:00 PM

Workshop: Staff Competencies for the High-Performing I&O Organization (CEB, now Gartner) Repeat

Christopher Mixter, Principal Executive Advisor, Gartner

As digitization advances and enterprise leverage of cloud and automation capabilities grows, I&O leaders are realizing that the deep technical SME skills that once differentiated their teams are increasingly "table stakes." Competencies such as organizational awareness, communication, relationship management, business results orientation and learning agility are becoming critical drivers of high performance in I&O. In this session, we will examine the key staff competencies that world-class I&O organizations place at the center of their staff hiring and development strategies to ensure that I&O plays a prominent role in digital business transformation.
In this session offered by CEB, now Gartner, you will leave with:
• Clarity on the staff competencies that drive high performance in I&O staff
• Examples of proven approaches for developing staff competencies
• Templates designed to help your I&O teams take ownership for their development plans


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 5:30 PM - 6:00 PM

Agile Infrastructure and Operations in Five Steps

Hank Marquis, Research Director, Gartner

I&O leaders need to deliver services faster, better and cheaper than previously possible -- they must become more agile. They also need to support DevOps and accelerated application delivery. I&O leaders struggling to optimize IT operations can become more agile quickly by following five steps to build a high-performance, business-aligned I&O organization.

Thursday, December 7, 2017 / 9:00 AM - 9:45 AM

The Emerging App Trends That Will Impact I&O in the Future

Raj Bala, Research Director, Gartner

This presentation will cover the emerging trends in application development, and how they will impact I&O.

Spotlight Track / Infrastructure & Operations for the Midsize Enterprise
Monday, December 4, 2017 / 11:45 AM - 12:30 PM

The Future of Cloud-Based Recovery Services Between Now and 2020

John P Morency, Research VP, Gartner

During the past year, cloud-based recovery service pricing policies, service tiers and support scope have all experienced significant changes. One of the major reasons for these changes has been significant service alternatives that have become available that utilize AWS and Microsoft cloud-based resources, resulting in service differentiation becoming a more challenging task. This session will discuss these trends in the context of both existing provider services, as well as rapidly evolving offerings that support data center as a service.

Monday, December 4, 2017 / 5:00 PM - 5:45 PM

Practical and Actionable Realities of Cost Optimization for Midsize Enterprises

William Maurer, Research VP, Gartner

Lots of new ideas come along, but the constant pressure to focus on cost optimization persists. This session provides actionable approaches to cost optimization for applications and infrastructure services. We will focus on viable options that the sourcing and vendor management team can do now to see results within the next 6 to eighteen months. Key issues:
• What key elements drive cost optimization?
• Which cost optimization efforts are easier and quicker to achieve?
• How do you sustain cost optimization over the life of a contract?

Tuesday, December 5, 2017 / 8:15 AM - 9:00 AM

Ask the Analyst: Creating a One-Page Cloud Strategy for a Midsize Enterprise

Mike Cisek, Research Director, Gartner

Join a small group of midsize enterprise IT leaders for this highly interactive Q&A session. Frequently asked questions include:
• What's the best way to start developing this strategy?
• How can an agile decision-making framework be designed to visually compare and contrast current infrastructure and application workloads against a dynamic vendor landscape filled with cloud-based solutions of varying maturity?
• How can the cloud strategy be communicated to business leaders looking to take advantage of cloud services' perceived benefits (such as decreased capital expenditures, shorter deployment cycles and agility)?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 9:30 AM - 10:15 AM

How to Select the Best Software-Defined Storage Solution for Hyperconverged and Hyperscale

Julia Palmer, Research Director, Gartner

Infrastructure software-defined storage (SDS) creates and provides data center services to replace or augment traditional storage arrays. It can be deployed as a virtual machine, container or as software on a bare-metal x86 industry standard server, allowing organizations to deploy a storage-as-software package. This session will focus on Infrastructure software-defined storage (SDS) market and will guide end-users through the different SDS areas and deployments options. We will also outline the evaluation criteria IT leaders should follow and finally will showcase few end-user implementations across file, block and object SDS deployments.

Tuesday, December 5, 2017 / 11:30 AM - 12:00 PM

Colocation State of the Union

Bob Gill, Research VP, Gartner

As colocation has evolved from simple excess space and power, to a critical role in any cloud and hybrid IT model, the market and offerings have diverged significantly. This session will detail over all trends and key planning assumptions.

Tuesday, December 5, 2017 / 2:00 PM - 2:45 PM

Use These Six Key Factors to Achieve Data Center and Cloud Outsourcing Deal Success

William Maurer, Research VP, Gartner

This session helps sourcing and procurement executives achieve deal success by understanding key inputs, marketplace solutions and risk factors, selecting the best vendor, negotiating a fair and balanced contract and managing the relationship.

Key issues:
• What are the key factors to achieve deal success?
• How do you incorporate them into your organization's processes?
• How do you incorporate these items in your contract?

Tuesday, December 5, 2017 / 3:00 PM - 3:30 PM

Top Recommendations for Storage and Backup for Midsize Enterprises

Robert Rhame, Research Director, Gartner

This session identifies key trends in storage and backup either on premises or in the cloud that midsize enterprise IT leaders responsible for storage should leverage to help them to cut costs, improve productivity, and help their organization gain a competitive edge.

Tuesday, December 5, 2017 / 4:45 PM - 5:45 PM

Roundtable: Top 5 Trends Impacting Midsize IT Teams and Data Center Environments

Mike Cisek, Research Director, Gartner

Business leaders of midsize companies are experiencing a high level of confidence which MSE IT leaders can leverage for investment in key projects. In this session, we will discuss the major trends shaping Midsize Enterprises.
1 Adoption of Cloud inspired hybrid infrastructure
2 Opportunistic use of anything as a service
3 Enhanced security detection and response capabilities
4 Embrace platforms that optimize operations and customer experience
5. Exploitation of data and analytics to drive agility and strategy


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 3:45 PM - 4:15 PM

The Five Technology Trends Impacting the Midsize Enterprise

Mike Cisek, Research Director, Gartner

Technologies that can improve business outcomes midsize enterprises are the focus of the 2017 MSE Hype Cycle. The five trends driving the use of technology provide MSE leaders with insight into how to leverage specific technologies to address self identified challenges and priorities.

Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

Ask the Analyst: Creating a Strategy for Storage and Backup for a Midsize Enterprise

Robert Rhame, Research Director, Gartner

Infrastructure and operations leaders responsible for storage in midsize enterprises should leverage specific technologies and deployment models to help them to cut costs, improve productivity and help their organizations gain a competitive edge. This session will allow for a forum to discuss best practices.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 4:30 PM - 5:15 PM

The State of Cloud Storage

Raj Bala, Research Director, Gartner

An overview of what's happening in this broad cloud storage space covering public cloud storage, object storage, etc.

Thursday, December 7, 2017 / 9:00 AM - 10:00 AM

Roundtable: Hyperconvergence Adoption in Sub-400 Server Environments

Mike Cisek, Research Director, Gartner

How data centers within small server and storage footprints are leveraging hyperconvergence today? This session will discuss deployment scenarios and the challenges with IT teams of less than 50 people.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Thursday, December 7, 2017 / 10:00 AM - 10:30 AM

Drive Business Value — Midsize Enterprise IT Leaders Must Demonstrate Contribution to Business Outcomes

Robert Naegle, Research VP, Gartner

Business value lies at the center of numerous I&O initiative objectives. Defining the right level of business value will directly impact the way we define service catalogs and metrics, create business value dashboards (BVDs), establish IT cost structures, track performance and more.
The session will discuss the following key issues:
• What does the business value?
• How can I&O be relevant to the business agenda?
• Where do I start?

Thursday, December 7, 2017 / 10:45 AM - 11:30 AM

Defining and Implementing Your Enterprise Cloud Strategy

Ed Anderson, VP Distinguished Analyst, Gartner

Every organization should have a cloud strategy to establish an enterprise point-of-view on the value and risks associated with cloud adoption. Cloud strategy, however, is just the first step. Successful organizations will treat their cloud strategy as a working initiative that becomes the foundation for cloud suitability assessments, cloud migration plans, cloud architecture, and ultimately, successful cloud usage. This session will outline the fundamentals of cloud strategy and provide examples of how to bring your cloud strategy to life.

Thursday, December 7, 2017 / 11:45 AM - 12:15 PM

Creating and Optimizing an IT Service Catalog

Ed Holub, Research VP, Gartner

A well-defined IT service catalog has a significant positive impact on the customer's perceptions of IT. Learn successful alternatives to create and then continually optimize your IT service catalog driven by business principles.

Spotlight Track / Diversity in IT
Monday, December 4, 2017 / 12:30 PM - 1:30 PM

Diversity in the I&O Organization

Sheila Childs, Managing VP, Gartner
Katherine Lord, Managing VP, Gartner

Study after study shows that diversity in the workplace equals success in the marketplace. Businesses with more diverse leadership teams and workforces outperform their competitors and are better positioned for agility, adaptability and driving innovation. Learn why it's important to embrace diversity in I&O, and what tactics or approaches you can leverage to better understand and manage diversity.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Tuesday, December 5, 2017 / 2:00 PM - 3:00 PM

Roundtable: Diversity in the Data Center

Katherine Lord, Managing VP, Gartner
Heeral Kota, Principal Research Analyst, Gartner

Research shows that workforce diversity correlates with increased profitability, a lower risk profile and more employee engagement. Information technology space remains monocultural, both in corporate IT and tech. sector. In this lunchtime session analysts involved in supporting diversity initiatives within Gartner will facilitate a conversation with attendees about WHY this is the case. We know that diversity makes good business sense. How will IT benefit from more diversity?


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.
Wednesday, December 6, 2017 / 7:30 AM - 8:30 AM

Diversity and Inclusion in IT: Tactics to Improve Gender Balance (CEB, now Gartner)

Kris van Riper, Practice Leader, Gartner

There are clear business benefits from the inclusion of women on teams that are making innovative, strategic decisions for the digital enterprise. However, across companies, women are significantly under-represented in IT leadership and many efforts to increase recruitment of women into IT fall short. In this session offered by CEB, now Gartner, we will explore real-world strategies to help IT leaders engage and retain women leaders.


Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Start planning your agenda now.