- IT and business leaders focused on transformation projects
- Enterprise, business and solution architects
- Organizational change leaders
This event has been retired
Learn moreEvent Retirement
Over the past several months, we have been exploring scenarios for the evolution of the Gartner Business Transformation and Process Management Summit. As part of this exploration, we have conducted research to understand the critical market drivers and trends impacting our Summit constituents.
The market research and client feedback have shown that there has been a shift of priorities among our clients and prospects toward advanced BPM and business transformation. In depth analysis of our client behaviors also indicates that Enterprise Architects and CIOs are top-ranked readers of our BPM research, and that a majority of our attendees interested in BPM do not have BPM-specific roles or full-time BPM-related roles.
Given market dynamics and the shifts in how Gartner will cover business transformation and advanced business process management going forward, we will be retiring the Gartner Business Transformation and Process Management Summit.
Gartner sees an opportunity to better serve our clients and prospects by delivering insights into the various aspects of BPM and Business Transformation at the most relevant events in our portfolio. View the upcoming events.
Senior IT and business professionals who attend as a team most efficiently advance their process knowledge, skills and projects.
Those involved in transformation initiatives, including:
Roles Include:
- IT leaders involved in improving and redesigning processes
- Line of business process owners
- Business process project/program managers
- Directors/Managers, BPM and process quality
- Chief process officers
Roles Include:
- Business relationship managers
- Business and system analysts
- COOs or Chief Process Officers
- Strategy, operations, finance and quality management leaders
- Sales operations
- Digital marketing and customer experience management leaders
- Governance, risk and compliance leaders
Industries served include:
- Banking and financial services
- Insurance
- Public sector and governement agencies
- Manufacturing
What You Will Learn
- Move beyond “traditional BPM” to reinvent processes that support business transformation initiatives – all business transformation projects have a major impact on business operations
- Enhance customer-facing processes and customer experiences
- Align external customer interactions with internal business operations
- Drive innovation within your enterprise
- Exploit the forces of digital business to improve your organization's business performance
- Shift investments towards strategic projects that will drive growth while continuing to reduce costs and drive efficiencies
- Demonstrate the relevance of your BPM initiative to senior management by quantifying impact on business performance results
- Update your mindset, behavior, methods and technologies to tackle the continuous and disruptive changes that are characteristic of business transformation initiatives
- Build buy-in and gain adoption for BPM and the resulting organizational changes
- Build the skills necessary to establish yourself as a change agent and leader for business transformation
See what attendees have said about what they learned
Features & Benefits
- Gartner Analyst Sessions: Gartner analysts presenting select research, targeted to your priorities
- One Gartner Analyst One-on-One Meeting: Sit privately for 30 minutes with a Gartner analyst specializing in a topic you'd like to discuss
- Analyst-User Roundtables: Hear how your colleagues from various industries tackle problems similar to yours
- End-User Case Studies: We invite a number of end users to personally present leading-edge case studies and answer questions
- Workshops: Hands-on sessions provide an opportunity to drill down on specific "how to" topics
- Exhibitor access: Exclusive access to select exhibitors to make informed decisions
- Solution Provider Sessions: Sponsor-led sessions feature some of the market's most fascinating solutions
- Group Rate Discount: IT and business teams can maximize their learning by attending as a group
- Network With Peers: Hundreds of senior business and IT leaders will convene to interact and share their knowledge and objectives; plus, take part in dedicated, industry-based networking opportunities built right into the agenda
What's Included
- One Gartner Analyst One-on-One Meeting
- Analyst-user roundtables
- Workshops
- Solution Showcase
- Networking reception
- Agenda planning through Events Navigator
Learn more about pricing and registration
Agenda
Our 2016 agenda features four comprehensive tracks so you can move beyond one-off, narrow projects focused on incremental efficiencies towards truly game-changing business transformation. We’ll tackle the continual and disruptive changes that are characteristic of business transformation initiatives, help you build buy-in and gain adoption for BPM and the resulting organizational changes, and build the skills necessary to establish yourself as a change agent and leader for business transformation.
- View the full agenda to fit your needs
- View our just released 2016 Brochure for full event details
- View the Agenda at a Glance
- Hear Marc Kerremans, Summit Chair introduce the Summit theme and what you will learn
- Read the exclusive Q&A with Gartner Analyst and Summit Chair, Marc Kerremans
- See what last year’s attendees said about the 2015 event
- Registered attendees log-in to Events Navigator
2016 Tracks
- Redesigning Processes For Greater Value
- Reimagining Work and Business Operations
- Enabling Business Transformation Through Process Management
- Applying learning into Practical Approaches
New for 2016:
- Exclusive Virtual Track: Chief Digital Officer
- Virtual Track: Customer Excellence
- Vertical Track: Banking & Financial Services
View the full track descriptions and hot topics
Hot Topics
Topics including guidance on how to:
View the full track descriptions and hot topics
- Reinvent processes to improve business performance
- Improve customer-facing processes and experiences
- Communicating the business value of BPM
- Drive organizational change and adoption
- Enable operational intelligence and smarter processes
- Transform to digital business - the skills and talent needed
- Establish BPM as an ongoing program for improving business outcomes
- Activate new capabilities in a business transformation for business operations
View the full track descriptions and hot topics
"An excellent, focused event that is essential for any individuals or organizations facing change"
2015 Highlight: What Does it Mean to Digitalize a Process?
Optimize Your Attendance
Maximize your on-site ROI by adding these Garnter exclusives to your agenda:
- Admission to all Keynote sessions
- One (30 min) Gartner Analyst One-on-One (sign up will open pre-event)
- Analyst User RoundTables
- Workshops
- End-User Case Studies
- Solution Provider Showcase
- Networking Reception
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Speakers
Listen to inspirational guest keynote speakers; hear from Gartner-invited end-user case study speakers – real practitioners with real-world knowledge; and learn from Gartner analysts – the foremost experts in their areas of focus.
Meet the Gartner Analysts
Keynotes
Gartner Analysts & Speakers
Exhibitors
Meet the Solution Providers Who Can Enable Your Business Transformation Initiatives
The Gartner Business Transformation & Process Management Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.
Learn more about the exhibitor experience.
Contact us to learn more about opportunities to exhibit.
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Exhibitor Interactions
Read more about how you can interact with our exhibitors
Venue & Travel
London, UK
Venue
Accommodations
Special Gartner Hotel Room Rate
A limited number of rooms have been held at the Park Plaza Westminster Bridge Hotel for attendees of the Gartner Business Transformation & Process Management Summit. There are two special promotional Gartner rates available:
- Superior Room - £185 per night (Includes Breakfast)
- Studio Room - £215 per night (Includes Breakfast)
Please note that these rates are based on single occupancy and excludes VAT.
In order to secure accommodation at the preferred rate please click on the link below.
http://www.parkplaza.com/business-process-management-summit
Alternatively, you can either e-mail your request to gartnerconference@pphe.com or call the Park Plaza Westminster Bridge in-house reservations office on +44 844 415 6780, quoting the promotion code GART108
Reservation Office opening times are:
Monday to Friday between 08:00 - 19:00 (London Time)
Saturday between 09:00 - 17:30 (London Time)
Alternative Hotel
Park Plaza County Hall
1 Addington Street
London,
United Kingdom
SE1 7RY
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