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Forecast Analysis: Business Process Outsourcing, 2010-2015, 2Q11 Update


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Summary

Gartner's 2Q11 updated forecasts show that business process outsourcing will see growth of 6.3% in 2011, as a result of more deals getting completed as the economic situation in the developed markets continues to be unsettled and as the uncertainty drives more buyers to outsource noncore processes.

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