Create a Gartner Account

Market Insight: Gartner's Product Support Maturity Scale, Version 2

Sign In

Already have a Gartner account?


Two years after its introduction, the Gartner Product Support Maturity Scale has been revised to reflect changes in the market, advances in underpinning technologies and lessons learned from its application in the field.


Order Amount: $2,495.00


For help or information on purchasing documents contact us.

Please provide your profile information.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of use and Privacy Policy.

Call +1 855-515-4486 or contact us

to become a Gartner client.