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Forecast Analysis: Business Process Outsourcing, 2011-2016, 4Q12 Update

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Gartner's 4Q12 forecast shows that business process outsourcing will grow 6.2% in 2013, or 5.7% in constant currency. The five-year compound annual growth rate through 2016 for worldwide BPO is forecast to be 5.3%. Both projections represent modest growth compared with Gartner's 3Q12 forecast.


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