Create a Gartner Account

Negotiate Support Services Before Buying Office 365

Sign In

Already have a Gartner account?


Gartner finds that paid Office 365 support is necessary for larger organizations, yet Microsoft's Office 365 support offerings are vague and still maturing. IT leaders and purchasing managers should negotiate a support agreement with clear service levels before buying Office 365 services.


Order Amount: $195.00


For help or information on purchasing documents contact us.

Please provide your profile information.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of use and Privacy Policy.

Call +1 855-515-4486 or contact us

to become a Gartner client.