Create a Gartner Account

Market Share Analysis: Contact Centers, Worldwide, 2013


Sign In

Already have a Gartner account?

Summary

The 2013 global contact center market declined slightly in agent shipments compared with 2012, in part, due to adoption of cloud-based service. Performance varied greatly by individual vendor and region.

Pricing

Order Amount: $1,295.00

Help

For help or information on purchasing documents contact us.

Please provide your profile information.



By clicking the "Submit" button, you are agreeing to the Gartner Terms of use and Privacy Policy.

Call +1 855-515-4486 or contact us

to become a Gartner client.