Market Share Analysis: Contact Centers, Worldwide, 2013
Sign In
Already have a Gartner account?
Summary
The 2013 global contact center market declined slightly in agent shipments compared with 2012, in part, due to adoption of cloud-based service. Performance varied greatly by individual vendor and region.
Pricing
Order Amount: $1,295.00
Help
For help or information on purchasing documents
contact us.
Please provide your profile information.