Create a Gartner Account

Toolkit: Well-Scripted Handoff Points Between Providers Are Pivotal to MSI/SIAM Success


Sign In

Already have a Gartner account?

Summary

Process handoff failures between service providers in a multisourced IT ecosystem can severely impact service delivery quality. Sourcing managers and their MSI/SIAM provider can use this Toolkit to ensure service provider interfaces are well-defined, to deliver seamless end-to-end services.

Pricing

Order Amount: $7,500.00

Help

For help or information on purchasing documents contact us.

Please provide your profile information.



By clicking the "Submit" button, you are agreeing to the Gartner Terms of use and Privacy Policy.

Call +1 855-515-4486 or contact us

to become a Gartner client.