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IT Management Outsourcing in Higher Education


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Summary

Higher education has traditionally made only modest use of information technology (IT) management outsourcing, but changing institutional business models and an ongoing crisis in academic IT staffing will cause outsourcing to grow faster than overall IT expenditure in coming years. This Perspective examines current trends and drivers in higher-education IT outsourcing, outsourcing usage and evaluation plans at large institutions, and strategies of major players in the industry.

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