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Market Share Analysis: Business Process Outsourcing, Worldwide, 2015


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Summary

Gartner's annual analysis reveals almost half of the BPO market is held by the top 25 providers. ADP, with annual growth of 8.8% in constant currency, has maintained its No. 1 position; Xerox is again ranked No. 2, despite declining performance (negative 3.2% growth in constant currency).

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