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Competitive Landscape: Customer Management BPO, Worldwide

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Service providers need a focus on competitive advantage, M&A and risk profiling to succeed in both traditional and digital services in a hypercompetitive market. CM BPO service providers should align capabilities and functionality with key competitive strategies that help differentiate services.

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Create a Gartner Account

Competitive Landscape: Customer Management BPO, Worldwide

Summary

Pricing

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