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Leverage 4 Domains of AITSM to Evolve ITSM Tools and Practices

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Summary

I&O leaders captivated by AI, automation and agile trends hope that new technology will kick-start a flagging ITSM initiative. As IT budgets constrict in the postcoronavirus “new normal,” foundational domains of AITSM must be established before shopping for new tools.

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Create a Gartner Account

Leverage 4 Domains of AITSM to Evolve ITSM Tools and Practices

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