Create a Gartner Account

Forecast Analysis: Unified Communications, Worldwide

Sign In

Already have a Gartner account?


Gartner’s 4Q20 forecast shows a boost from growth in video traffic volumes, with video infrastructure adoption experiencing a spike. Adoption of cloud conferencing will see fluctuations through 2024, with increased churn levels anticipated in 2022 and 2023 before giving way to accelerated growth.


Order Amount: $1,295.00


For help or information on purchasing documents contact us.

Please provide your profile information.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of use and Privacy Policy.

Call +1 855-515-4486 or contact us

to become a Gartner client.