Market Share: Customer Experience and Relationship Management, Worldwide, 2020
Already have a Gartner account?
The worldwide CRM software market grew by 12.6% in current USD terms, to $69 billion worldwide in 2020. Marketing registered the lowest growth at 9.5%, with Digital Commerce showing strongest growth at 17.1%. Salesforce, SAP and Oracle retained top 3 market share positions.
Order Amount: $6,995.00
For help or information on purchasing documents
Please provide your profile information.