Gartner collects IT Spending and Staffing data from the IT Budget Tool and other sources on a year round basis. This data is based on the Gartner Industry IT Spending and Staffing Framework to ensure consistency. This analysis provides insight into metrics for the Telecommunications Industry from that dataset. CIOs and IT Leaders should measure and benchmark their organization’s IT metrics using the IT Budget Tool. These benchmarks can be part of a program to improve cost management through transparency and regular calibration as a best practice.
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