IT Key Metrics Data 2022: Industry Measures — Cross-Industry Analysis

Summary

Gartner collects IT Spending and Staffing data from the IT Budget Tool and other sources on a year round basis. This data is based on the Gartner Industry IT Spending and Staffing Framework to ensure consistency. This analysis provides insight into metrics for the “Cross-Industry” (all industry) dataset. CIOs and IT Leaders should measure and benchmark their organization’s IT metrics using the IT Budget Tool. These benchmarks can be part of a program to improve cost management through transparency and regular calibration as a best practice.