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Market Share: IT Operations Management Software, Worldwide, 2022


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Summary

ITOM software market grew 14% in 2022, reaching $44.9 billion. Cost containment, digital transformation and work from “anywhere” fueled growth. ServiceNow, Microsoft, VMware, IBM and BMC are the top five vendors with excess of $2.5 billion in revenue. ServiceNow displaced Microsoft to claim the largest share.

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