Create a Gartner Account

Best Practices for Question-and-Answer Identity Verification Methods

Sign In

Already have a Gartner account?


Question-and-answer methods are used for online authentication and identity verification prior to password reset. But poorly chosen questions remain a significant weakness.


Order Amount: $195.00


For help or information on purchasing documents contact us.

Please provide your profile information.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of use and Privacy Policy.

Call +1 855-515-4486 or contact us

to become a Gartner client.