CRM Applications Deployed by Consultancies in 2012 Show Which Skills Are Prevalent

Archived Published: 16 November 2012 ID: G00245813

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The overall number of projects executed on Oracle Siebel and SAP CRM by large consultants and system integrators declined in 2012, while those on and Microsoft Dynamics CRM increased. CRM solution buyers should understand the shift, and its impact on contracting CRM services.

Table of Contents

  • Analysis
    • Oracle Siebel, CRM On Demand and Fusion
    • SAP CRM
    • Microsoft
    • No Application Vendors on Projects
    • Other Vendors
    • Geographic Coverage
  • Recommended Reading
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