IT Glossary



Business Process Analysis Tools

…promote understanding, validate this information using standard methodologies and best practices enabled by the software, and ideally, automate the models into deployable applications that leverage their analytical efforts and comply with the business process rules. BPA tools feature the following functionality: Business model drawing and development Ease of use in operation, development and administration Business model analysis Integration and…

SCM (software configuration management)

Also known as “software change management,” SCM is a methodology for software problem/change request initiation and tracking; change impact analysis; version control; security administration of software assets; software promotion; quality reviews; and software distribution. Read reviews of Continuous Configuration Automation Tools… Gartner Peer Insights has over 65 reviews on 5+ vendors in the Continuous Configuration Automation Tools mark…

Object-Oriented Analysis and Design

Object-oriented analysis and design (OOA&D) tools support object analysis and design technologies and commonly use Unified Modeling Language (UML) notation with a variety of methodologies to assist in the creation of highly modular and reusable software. Most also support the use of Domain Specific Language concepts as a complement to UML. Applications, data, networks and computing systems are treated as objects that can be mixed and matched…

Enterprise Architecture (EA) Tools

Enterprise architecture (EA) tools are software applications targeted primarily at supporting participants and stakeholders of the EA discipline in their strategically driven planning through to execution. Support for strategic decision making is provided through capturing vital enterprise context background, along with content development and analysis capabilities across the business, information, technology and solution architectures. Read rev…

BPM Pure-Play

Gartner first introduced the term BPM pure-play in 2003 to describe tools that delivered an application-independent approach to coordinating business. BPM pure-play products provide a set of services and tools for explicit process management (that is, process analysis, definition, execution, monitoring and administration), including support for human- and application-level interaction. BPM pure-play software includes commercially available softw…

event, fault and log management

Event management (as well as log management and fault management) tools are used to collect, report and help with diagnosis of problems (faults) identified in the environment. This segment also includes IT operations and administration “policy” software, which creates and manages lists of users (in cooperation with security and human resource management system products) and lists of the environment’s elements, determines approp…

Business Continuity Management Planning (BCMP)

Business continuity management planning (BCMP) software tools are the key tools used to manage business continuity management (BCM) programs. They provide risk assessment, business impact analysis, business process, vendor and IT dependency mapping, and plan management functionality. Some products also offer plan exercising capability, resource modeling capability and crisis/incident management “lite” support. Read reviews of Busines…

Marketing Performance Management (MPM)

…mize marketing programs, campaigns and resources. At the foundational level, MPM includes a data repository, BI tools and analytical workbenches. At the strategic level, MPM provides role-based access to information and KPIs through dashboards, visualization, point-and-click analysis, modeling, simulation and optimization. Read reviews of Asset Performance Management Software… Gartner Peer Insights has over 15 reviews on 4+ vendors in the A…

Web conferencing and shared work spaces/team collaboration

…this market definition include IM and chat, videoconferencing, audioconferencing, and a wide variety of social software, such as blogs, communities of practice, social bookmarking and tagging, expertise location, social network analysis, and wikis. A blog represents a form of asynchronous but collective Web publishing, usually in a journal-writing style. A community of practice represents a group of people engaged in joint experiences and shared…

Business Activity Monitoring (BAM)

…activity monitoring (BAM) describes the processes and technologies that enhance situation awareness and enable analysis of critical business performance indicators based on real-time data. BAM is used to improve the speed and effectiveness of business operations by keeping track of what is happening and making issues visible quickly. The BAM concept can be implemented through many different kinds of software tools; those aimed solely at BAM are…

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