IT Glossary



Case Management Solutions

Case management solutions are applications designed to support a complex process that requires a combination of human tasks and electronic workflow, such as an incoming application, a submitted claim, a complaint, or a claim that is moving to litigation. These solutions support the workflow, management collaboration, storage of images and content, decisioning, and processing of electronic files or cases. Some come with insurance workflow/process templates to help implementation.


Read reviews of BPM-Platform-Based Case Management Frameworks…

Gartner Peer Insights has over 95 reviews on 14+ vendors in the BPM-Platform-Based Case Management Frameworks market. Learn about these companies and these products from IT professionals who have first-hand experience with them.

 


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