IT Glossary



cost to serve

Analysis that calculates the profitability of products, customers and routes to market, and provides a fact-based focus for decision making on service mix and operational changes for each customer.


Become a Client

Call us now at:

+1 800-213-4848

or

Contact us online 

Free Research
Discover what 12,000 CIOs and Senior IT leaders already know.
Free Access