IT Glossary

Multichannel Loyalty

Multichannel loyalty systems are next-generation systems that enable retailers to use loyalty functionality from one centralized management system to transact with, interact with, and reward customers across any and all channels. Providing loyalty capability to point of sale (POS), e-commerce and call centers is the minimum. Mobile and social capabilities continue to emerge in importance.

Become a Client

Call us now at:

+1 800-213-4848


Contact us online 

Free Research
Discover what 12,000 CIOs and Senior IT leaders already know.
Free Access

Stay Informed About New Special Reports