Jake Sorofman
Research Vice President

Jake Sorofman analyzes digital marketing strategy, trends and practices. He focuses on customer experience and content marketing and helps clients use these techniques to engage customers, evangelize their brands, grow revenue and transform their business.

Before joining Gartner, Mr. Sorofman founded a boutique content marketing agency, and he held communications, product marketing, CMO and other leadership positions with software startups and established technology companies. He blended content and communications strategies into high-impact brand engagement.

Top 5 Challenges That I Help Clients Tackle

  • How should the CMO adjust the vision and strategy of marketing to embrace digital marketing?
  • How do marketing leaders create exceptional branded moments that drive loyalty and advocacy?
  • How do marketers lead, influence and align to customer experience initiatives?
  • How do marketers create a cost-effective content supply chain to sustain digital engagement?
  • How do marketers become engaging brand storytellers?



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