Press Release

Dubai, March 6, 2013 View All Press Releases

Gartner Says Government IT Spending In the Middle East & Africa To Reach US $17.7 Billion In 2013

Telecommunications Segment to Be the Leading Growth Segment This Year

Analysts Examine Key Trends And Issues Facing The IT Industry At Gartner Symposium/ITxpo Dubai, March 5-7, 2013

The government sector in the Middle East and Africa will spend US $17.7 billion on IT products and services in 2013, an increase of 2.3 percent over 2012 revenue of US $17.3 billion, according to Gartner, Inc. This forecast includes internal IT (including personnel), hardware, software, external IT services and telecommunications. Government comprises local and regional government and national and international government.

Telecommunications, which includes telecommunications and networking equipment and services, will remain the largest overall spending category throughout the forecast period within the government sector. It is expected to grow 4.54 percent in 2013 to reach US $9.5 billion in 2013, up from US $9.1 billion in 2012 – led by growth in mobile devices and enterprise communication equipment. The software market will achieve the next highest growth rate amongst the spending categories – forecast to be 4.53 percent in 2013 to reach US $1.4 billion in 2013, led by growth in the enterprise application software (which includes enterprise resource planning (ERP), office suites and content, communications and collaboration amongst others). The software segment includes enterprise application software, infrastructure software and vertical specific software.

”UAE, Qatar and Bahrain lead the Gulf Cooperation Council’s (GCC) adoption of eGovernment programs and will now focus efforts to electronically link up departments and offer a single interface point for citizens to connect with government agencies,” said Anurag Gupta, research director at Gartner.

“Saudi Arabia is the largest GCC member, and its second eGovernment action plan will leverage public private partnership contracts and framework agreements,” Mr. Gupta said. “However, the availability of skilled and trained resources will be critical to drive success of various eGovernment initiatives. The South African government’s planned expansion of the recently piloted Smart ID card initiative in 2013 and Turkish government plans to provide all government services electronically by the year 2019 will create new opportunities for technology and  service providers in the fast growing Middle East and Africa region.

Further information on government sector IT spending is available in the Gartner report  Enterprise IT Spending for the Government and Education Markets, Worldwide, 2010-2016, 4Q12 Update, and within the vertical industries forecast “Forecast: Enterprise IT Spending by Vertical Industry Market, Worldwide, 2010-2016, 4Q12 Update”, available at The forecasts provide total enterprise IT spending, including internal spending and multiple lines of detail for spending on hardware, software, IT services, and telecommunications for vertical industries and 43 countries within seven geographies.

Gartner analysts are examining key industry topics and providing insights at Gartner Symposium/ITxpo.

About Gartner Symposium/ITxpo

Gartner's annual Symposium/ITxpo events are key components of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use IT to address business challenges and improve operational efficiency.

Additional information for Gartner Symposium/ITxpo in Dubai, March 5-7, 2013, is available at

Members of the media can register for the event by contacting Sony Shetty, Gartner PR on +91 9820900036 or

 Additional information from the event will be shared on Twitter at and using #GartnerSym.

About Gartner

Gartner, Inc. (NYSE: IT) is the world's leading research and advisory company. The company helps business leaders across all major functions in every industry and enterprise size with the objective insights they need to make the right decisions. Gartner's comprehensive suite of services delivers strategic advice and proven best practices to help clients succeed in their mission-critical priorities. Gartner is headquartered in Stamford, Connecticut, U.S.A., and has more than 13,000 associates serving clients in 11,000 enterprises in 100 countries. For more information, visit

Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.