What tools does your business development/sales or product teams use to receive external customer inquiries?
Salesforce29%
Email53%
Chat6%
Contact Form on Website9%
Other3%
244 PARTICIPANTS
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Yes, but not enough, we want/need to ramp up39%
No19%
No, but I expect this will change soon6%
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Director of IT in Healthcare and Biotech, 501 - 1,000 employees
Overall fit of the provider's services is key in any recommendation when selecting one of the big 3 clouds for any organization. Multi-cloud is significantly more difficult than most companies realize, and selecting a ...read moreYes90%
No9%
1242 PARTICIPANTS
I agree with this. All others are channels that feed Salesforce