Who/what was the driving force of your company's digital transformation?
CIO/CTO48%
CEO29%
Covid-1917%
Other6%
It may have forced digital adoption, but transformation is more than just being able to work from home.
I also don't necessarily think the CIO/CTO drove it. DT is a business outcome, not a tech one (it's all about the people). The CIO/CTO may have facilitated some of the work to transform, but the itmist have been enabled by some clear opportunities to solve.
I would argue it has a lot to do with changing the way a company behaves and focuses on the customer to deliver that value. As you say technology is an enabler.
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Yes, AI has significantly reduced costs and improved customer experiences.4%
Somewhat, there have been some cost reductions and customer benefits, but there's room for improvement.81%
No, AI implementation has not yielded noticeable cost savings or substantial customer enhancements.11%
Not sure / I don't have enough information to assess AI's impact.4%
Yes - Maine did the right thing. There are too many security risks with free versions of these tools. Not enough copyright or privacy protections of data.31%
No, but.... - You must have good security and privacy policies in place for ChatGPT (and other GenAI apps). My organization has policies and meaningful ways to enforce those policies and procedures for staff.52%
No - Bans simply don't work. Even without policies, this action hurts innovation and sends the wrong message to staff and the world about our organization.12%
I'm not sure. This action by Maine makes me think. Let me get back to you in a few weeks (or months).3%