What’s your advice to CIOs trying to build leadership teams? What qualities should they look for?
Exactly. That's what I did when I joined Dropbox, too. I would just brain dump a zillion things. This person was like a mastermind of synthesizing it into "Is this what you said?" With beautiful pictures and a few executive statements. I could roll this up and then move on to something else. It's so key to have a right-hand.
It's having somebody that's thinking about, "Hey, here's where we are now. But as we mature the organization, what are the operational metrics we need to be thinking about?" They are thinking about that stuff right away, as opposed to when somebody asks you for it, or allowing us to define, "These are the metrics you ought to be asking us about," as opposed to somebody making something up. Then you can say, "I don't even know how we would get that, nor what that would tell you." Those things end up being really critical. It's got to be run like an operational team, just like anything else. I think that that was huge in both cases.
A high performance team is strongest when its members work well together. That isn’t always the smartest or best individual players. I try to create teams that I know will gel. This isn’t organic and does take work from the leader. Which includes not taking any crap, especially with respect to interpersonal dynamics. It needs to be an “all for one and one for all” mentality in which the team wins or loses together. Anyone who doesn’t operate that way and wants to be a lone wolf or glory hog doesn’t last.
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organized a virtual escape room via https://www.puzzlebreak.us/ - even though his team lost it was a fun subtitue for just a "virtual happy hour"
Quarterly14%
Twice per year45%
Annually32%
Every 3 years7%
Every 5 years1%
Other (please share below)1%
Always12%
Often64%
Sometimes20%
Rarely2%
Never0%
The other part, I would say, I look for skills and competencies and experiences that are right for the job, but are future-focused in the sense they've got the capability or the capacity to take on new things and deal with a lot of ambiguity. They can thrive in ambiguity. They can figure it out. They don't need a box to work in.