I am looking for suggestions for a vendor who can perform the BIA for an applications (Business Impact Analysis). Tier-2 vendors only Scope: A Business Impact Analysis (BIA) is the process of determining the criticality of business activities and associated resource requirements to ensure operational resilience and continuity during and after a business disruption. Any recommendations?
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I'd suggest my own company - NTT Data / NTT Group - they are a huge international company with a long history, representation in many countries, and experience in technology innovation, but also develops it's own leading edge tech. Not so many people have heard of them outside Japan (where they are huge, second only to Toyota in size re the NTT group). They can offer pretty much whatever you need/want around technology from consulting, advice, innovation, assessment, design, project management, IT equipment/software supply, implementation into managed services and support as well as hosting. (we supply compute/hosting to many of the main cloud vendors). https://www.nttdata.com/global/en/ They are also a great company to work for...
Naturally you should speak to a number of quality companies in this area re what you feel best meets your need, but I hope if you speak to us you will be pleasantly surprised.
PS, apologies if this comes across as "selling", it was more as recommending a company, but as I work for them I guess it could be considered selling, although I work in a different side of the company from client services/delivery. <br><br>
Conducting the BIA exercise is an in-house job, typically you engage with a consulting services company like BSI, SunGuard, IBM, etc... to help build the business continuity framework, and walk you through implementing the framework, but deciding on business critical functions and prioritizing these functions should be done by the business owners and challenged by the business continuity / operational risk management team.
If you have the time and knowledge, You may want to research ISO22301 and build your business continuity framework in-house as well.
I had a successful engagement with Sunguard previously for a BIA effort. They did a great job and left us with all the tools (spreadsheets and templates, aggregation scripts to combine the spreadsheets for each department) when they left so we could maintain and update periodically.
I believe any solid Business Analyst could help with this type of initiative, obviously someone who has done a BIA previously would be best. We use Accenture, Cognizant, CapGemini, KSquared all with good results. I used to work for CapTech Consulting, and they could also handle activities like this.