How is reliance on the email inbox changing in your organization as employees turn to slack/ other collaboration tools? 

13.1k views4 Upvotes5 Comments

Director of Information Security Operations in Consumer Goods, 1,001 - 5,000 employees
Needs the proper shadow it visabilty ( casb, dlp, etc)
Assistant Director IT Auditor in Education, 10,001+ employees
CASBs has the DLP module built in.
Senior Security and Compliance Auditor in Software, 1,001 - 5,000 employees
Slack is where Engineering lives and other business areas visit (in some cases they also live there).  Depending on the business area and workflow, users may check their email only 1-2 times per day, or less often.  If we need to get a message out quickly, to all staff, it is sent in both Slack and Email.  Once the message is sent, it is most likely that the conversation will continue in Slack due to its conversational cadence and use of texting standards (emojis, FTW…) to quickly convey a message/acknowledgment.  This presents user access management challenges as users can create new channels in Slack, with sensitive info, in seconds.  In the last few organizations where I’ve worked, Slack (or similar) are the go-to work tools as they can also integrate messaging from many sources, such as Atlassian.  Email is primarily for formal corporate communications and messages that have less urgency.        
VP of Finance in Construction, 51 - 200 employees
We use Trello and it has significantly reduced email.
CISO in Software, 501 - 1,000 employees
Email is the slowest form of communication in my view.

If you want a fast response - call or text
Next is sending a chat
Slowest is email

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