Sr. Director of Sales Operations in Hardware, 5,001 - 10,000 employees
Sales Ops is going to change in the future with tool consolidation and the way we use AI/machine learning. It will be less seller-centric and more buyer-centric. RevOps brings more alignment between teams when it comes to mapping out the customer buying journey.Sales Ops and RevOps analysts will need to adopt these new smart tools, leverage them successfully, and ensure that we've connected the dots between our renewal team and our customer success team. It's going to be very outcome focused as opposed to output focused.
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Number of deals0%
Average conversion rate0%
Average deal size100%
Average win rate0%
Average deal velocity0%
Something else0%
1 PARTICIPANTS
Generating revenue14%
Booking meetings71%
Equal focus14%
7 PARTICIPANTS
Senior Director, Head of Value (EMEA/APAC) at Certinia in Software, 1,001 - 5,000 employees
Active listening to challenges, pains and objectivesGood discovery facilitation
Support in building a business case
Price flexibility (not drops per se)
Focus on customer experience
Senior Director, Head of Value (EMEA/APAC) at Certinia in Software, 1,001 - 5,000 employees
Value Selling (focus on business issues, challenges, value prop vs just costs)Customer Experience and Lifetime Value va just upfront costs
Hi Mauricio, I think in this sense sales ops is referring to things like territory, quota, and compensation planning, as well as reporting/dashboards, and managing the CRM or other tools.