Is it difficult for customers to make a switch between your products and competitors products?

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Director in Manufacturing, 1,001 - 5,000 employees
In general most of our product have very high switching costs. In our chemicals business many of our offerings are almost impossible to switch off of

Same story with a lot of our Aerospace products

About 20% of the business is safety related and it is easier to swap out. For example foam ear plugs or plastic safety glasses. Totally a commodity and very price sensitive. I doubt we will ever expand that and would more likely try to spin it off or sell it
Senior Director in Healthcare and Biotech, 1,001 - 5,000 employees
EVP Technology in Services (non-Government), 1,001 - 5,000 employees
We are in to services hence it is not that difficult.
CEO in Telecommunication, 2 - 10 employees
It's simple for us and requires 10 min at max for every user that we migrate. We make it super simple by guiding customer on what they need.
Director of Sales in Construction, 1,001 - 5,000 employees
Unfortunately, our hardware+software model makes it very difficult unless they want to replace devices.

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