What’s the most important thing for CIOs to be investing their time in?

Question

Answer

I think it's important to spend your time across the organization. Developing relationships is a big part of my job across the company. Another part of my job is really understanding each individual function, but also the broader business on what's working, what's not working, and where there are opportunities. So I do a lot of check-ins with my team, other executives, and operational teams to find out how things are working. I also look at data to see how we are doing on retention, revenue, and what products are performing better than others. Looking at it through a business lens is important.

I probably spend more of my time with some of the revenue related areas of the business, but I also spend a lot of time with our CFO because she has an important job of getting numbers accurately reported to the street. So making sure her processes and the way that her organization is run is as automated as possible.

I work closely with our head of HR around how we can make the employee experience so fantastic that people want to work here. So onboarding employees, making sure they have everything they need on day one, automating all of that. That experience is worth something because if you're trying to onboard someone and it takes three or four extra weeks for productivity to kick in, that could b

Answer

Reading, learning and applying knowledge. It’s very important to know the last trends, differentiate which ones can be applied to the business vs the ones that won’t be a fit according to the business roadmap defined by the CEO.

This applies also for new technologies, methodologies, ideas, mindsets, hard skills as well as soft skills.

Answer

1) People 2) Process 3) Technology In that order

What’s the most important thing for CIOs to be investing their time in?

Content you might like

What does Infrastructure and Operations (I&O) currently struggle with the most at your organization?

Should Operational Technology (OT) cybersecurity controls (like NIST) be required by law, or remain as recommendations to businesses?

What are some ideas to keep up team morale remotely? Are there specific or structured adjustments you've made to counteract burnout/keep up productivity and mental health?

What is the best work travel advice you’ve ever been given?

How do you keep a team motivated in absence of leadership?