What’s the number 1 thing you need to do before taking on a new leadership role?
I advise everyone that goes into a new role to get two lists together. List number one should be all the things that you did well and saw done well that you would want to make sure that you bring to the new company. It may be technology, it may be processes, what you've done, et cetera. Be able to bring that because you have the opportunity. If you're able to accelerate revenue or really change the customer experience, then that's a story to be told and it does need to be told internally. The second list is stuff that you will never let happen because it happened in the last job. Either yourself, which is, "Hey, I didn't speak up and this happened," or, "I didn't do this," or that stuff or it may be more technology related.Vendors that you had a bad experience with where you know you’re just not going to risk it. I'm not doing that, period.
And finally, I think most people forget that they're responsible for people's careers. I think that's what sets really good managers and exceptional leaders apart. A lot of CIOs that I speak to think it is about you and who you want to become, but the actual proof of it is going to come from the people that you develop over time and where they ended up going. That will be testimony to your own leadership and people will take that to mind.
I really like the idea of the list, that really helps.
https://www.sloww.co/ikigai/
I'll double down on that one given the fact that I just went through that journey over the last six months. That was exactly what got me through this transition. It was the sponsors, it was the advocates that were helping me. 100% agree with that. You need to build that.
love the comment about Sponsors
It's something I was told very early in my career and was surprised I hardly ever heard it again. So it's now my mission to spread the word :)
With new managers, my first real advice to them is, "Okay, if you want to be a manager of people or do you want to be a manager of tech." Two different paths. And I always ask, "How comfortable are you being away from the keyboard?" The further and further away you're on the keys, I say, you're trending towards the people side. But if you feel like, "Hey, part of me is hitting the keys," you may trend a little bit more towards the technical side. They figure that out and then we work their career in whatever direction. I find that the more comfortable people are stepping away from the keyboard, you have time to get that macro view of things. So that's what my real piece of advice is. And then that shifts to, “do I want to go the CTO route or the CIO route?”
CIOs are more effective when they have strong business acumen which is not what is usually recruited for as people think it requires a more technical skill set. That's where I see the role be less effective.
Be in a follower shoes…
I agree 100%