Should you try to retain an employee after they’ve handed in their resignation letter?

966 views1 Upvote6 Comments

Vice President for Information Technology in Education, 1,001 - 5,000 employees
The talent shortage affects us all, so we're all competing for limited resources. Asking, "What can I do to get you to stay?" is a game you can't win. If we have staff who are chasing a dollar, they'll always chase a dollar. Give them a dollar, and they'll chase $1.50. Give them $2.50, and they'll chase $5. I've never been one to want to get into that arms race, because no one is ever happy with what you pay them, but they become insanely unhappy when they think they're not being paid a fair wage.

So my philosophy has always been that we don't pay people enough to be unhappy. If you're going to be unhappy in the work you're doing and not enjoy it, go find someone who's going to pay you a lot of money to be miserable. Because if you're going to be miserable, you might as well make as much money as you can. I look at all the intangible things we could do to make the job enjoyable, and I am in Tallahassee, Florida, which is a technological wasteland. We pay very little money, but I had zero turnover during the pandemic, even with folks who can telecommute and work anywhere now.
3 1 Reply
Advisor | Investor | Former CIO in Services (non-Government), Self-employed

I think you've done truly an exceptional job, but I think you are more of an outlier versus what I've heard from many, many CIOs and CTOs. In the Bay Area, we're in this wonderful bubble. But when you get outside the Bay Area, we've seen that our customers who are CTOs and CIOs are struggling just to find basic talent. And remote working has both helped and hurt. I've heard many CIOs and CTOs say, "The coastal tech firms are gobbling up my talent, because they're offering them coastal comp, and they can work wherever they are."

CIO in Education, 1,001 - 5,000 employees
I generally don’t. As Bret said, if they’ve already decided to resign, it’s more than likely too late to get them to stay. Even if you’re successful in the short-term, whatever got their attention in the first place is probably going to happen again.
AVP and Deputy CIO in Education, 10,001+ employees
It's never made sense to me to retain someone that has turned in their resignation.  If they are leaving it means I can't compete (for whatever reason... salary, promotion, responsibilities, etc), because they have already talked to me and we've done everything we can to meet their needs, or they haven't talked to me which means we don't have the right relationship and they are better moving on.  In most cases, it's a positive move for the employee and I support and celebrate their decision.
Co-Founder and Director in Software, 2 - 10 employees
In my experience it is something that differs based on certain talent that I would want to take the effort to retain, or not. There are definitely times that I have gone the extra mile and successfully retained employees by opening a dialogue and making an effort to understand their reason to opt for the change. Several times they have made up their mind to move and there is no point in having the conversation but at other times it definitely is worth it. Saves us time and effort in trying to hire and train new talent. Either way, it's a simple gesture to show the team member that they are valued and we want to make the effort to understand them better and that goes a long way.
CTO in Education, 1,001 - 5,000 employees
It is always good to listen to everyone before or after handing the resignation. An exit Interview is necessary to clear the air. Most of our employees were leaving due to personal problems with their superiors or colleagues or due to workload. And in most cases you will get a chance to fix it and retain them when needed.

Content you might like







2.3k views1 Upvote2 Comments

Understanding customer requirements21%

Communication with other stakeholders56%

Visibility of workflow13%

Agile development practices8%


2.4k views1 Comment

Community User in Software, 11 - 50 employees

organized a virtual escape room via - even though his team lost it was a fun subtitue for just a "virtual happy hour"
Read More Comments
10.2k views26 Upvotes63 Comments