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How would you design a sales enablement training that incorporates both teaching sales techniques/skills and learning product knowledge? Or should they be separate trainings?

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How do you begin to think about improving your NPS score? Try to improve relationships with the detractors first, or do you engage the "moveable middle"?

David Pearson, CSO at Level Five Selling, LLC at Level Five Selling, LLC | Gartner Peer Community