Ambassador

Jonathan Moss

Executive Vice President of Growth and GTM Operations

United StatesVerified Community Ambassador

Identified Expertise

Content Jonathan is Following

To what extent do you agree with the following: "For a RevOps strategy to succeed, sales and finance must first align."

Customer Engagement Team & Organizational Design

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

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992 views2 Upvotes1 Comment

What is your most challenging aspect of purchasing new enterprise software?

Applications & Platforms Data Center

Replacing incumbent technology/processes

Business justification / ROI / Payback period

Vendors don't meet business requirements

Too busy for evaluation

New vendor onboarding

Problem doesn't align with business imperatives

Other

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969 views

How are you using AI today? What have you learned and where are you struggling?

Jonathan MossExecutive Vice President of Growth and GTM Operations in Healthcare and Biotecha year ago

I use AI tools to research mission critical or trend topics and ask the tool to provide references for content I might use in blog, speech or report. The tool saves time because it scans content across many domains faster ...read more

958 views2 Upvotes1 Comment

How did you test or validate your GTM strategy at your company? Is there anything you would have done differently? Any guidance would great!

Customer Engagement

Jonathan MossExecutive Vice President of Growth and GTM Operations in Healthcare and Biotecha year ago

Design, Execute and Measure... look at the volume, size, conversion over a period of time and what levers you can pull to improve and if those are within your control.

When it comes to KPIs, revenue is usually number one. But how much weight should customer satisfaction carry? How do you measure this at your company?

KPIs, Metrics & Reporting

Jonathan MossExecutive Vice President of Growth and GTM Operations in Healthcare and Biotecha year ago

Growth in revenue through new business is essential, however, repeat revenue is intrinsically linked to customer satisfaction, with sustained external advocacy being the goal. Advocacy and testimonials are KPI’s we track...read more

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